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Bus Contracting Model (part 2)

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  • carbikebus's Avatar
    20,592 posts since Nov '03
    • Originally posted by CZT:

      Haha to clear out some miscomm, I didnt really mean that in the first place, I'm sorry that it might have translated to another message when you read that, my apologies.

      (In fact isn't gonna be like that in the long run, just like CDS, where they eventually gave it back to public operators becoz of $$$?)

      I understood..But again if cost if the deciding factor,Then TTS & GAS will stand no change againts these two incumbents.The foreign operators doesnt have any MRT,CDS,Premium or any influential shareholders.

      If SBST win back Loyang,Do you think they want to hire back their ex-staffs?

      The purpose of competition is to create more jobs to locals...Most of them are reluctant to join SBST to he honest.

      Edited by carbikebus 19 Apr `17, 9:57PM
  • gekpohboy's Avatar
    2,180 posts since Mar '16
    • Originally posted by dupdup77:

      Hi mr hgdep103, that is just a smokescreen on the outer front to connect with people. They will not divulge whatever goes inside the boardroom. Cheers. Thanks.

      Actually, the press release at SBS Transit website regarding this award of tender has revealed a lot of how they intend to engage their commuters and nurture their workers.

      By the way, good luck for your O levels. 😊

  • TIB987K's Avatar
    2,033 posts since Oct '12
    • LTA AWARDS THIRD BUS PACKAGE TO SBS TRANSIT LTD


      News Releases

      19 Apr 2017

          The Land Transport Authority (LTA) has awarded the contract for the third bus package – Seletar bus package, to SBS Transit Ltd (SBST), at an estimated total fee of $480,332,472[1] over the five-year contract period.

      2.  From the first quarter of 2018, SBST will operate the 26 bus services[2] in the Seletar bus package. These bus services will operate out of the new Seletar Bus Depot which is scheduled to be handed over to SBST in August 2017. Besides the Seletar Bus Depot, SBST will also manage Ang Mo Kio and Yio Chu Kang Bus Interchanges.


      Evaluation Process

      3.  The tender for the Seletar bus package was launched on 7 June 2016 and attracted nine bids when it was closed on 27 October 2016. All tender submissions were evaluated based on the same set of criteria through a two-envelope process which looked at quality and price factors. With greater weightage given to the quality proposals submitted by tenderers, the price envelopes were only opened after the quality evaluation was completed. This two-envelope process allows LTA to raise the service levels of our bus industry and at the same time get the best value for money. Overall, all the bids for this package was closely matched in terms of quality and they were also competitively priced.

      4.  SBST was awarded the contract as it had the highest combined total score for both quality and price evaluation. In its tender submission, SBST demonstrated a comprehensive understanding of ground conditions and strong competence in bus service scheduling to enable the optimal deployment of buses and resources to meet travel demand. Furthermore, SBST has emphasised in its proposal a stringent maintenance regime for bus assets and infrastructure and committed to a significant number of experienced technicians to ensure high maintenance and reliability standards. In terms of manpower development, SBST has presented a robust career development program to up-skill its staff, and a comprehensive transition plan to minimise impact to commuters and affected bus workers.


      Scope of Contract

      5.  Under the contract, SBST will operate 26 two-way bus services from Ang Mo Kio, Yio Chu Kang and Yishun Bus Interchanges, to Bukit Batok, Bukit Merah, Eunos Bus Interchanges and Shenton Way Bus Terminal.

      6.  Drawing from the experience with the first two packages, SBST will take over services in the Seletar bus package in five tranches starting from the first quarter of 2018. With a smaller number of bus services and vehicles in each tranche, the bus operator will be able to better address any teething issues during the transition period.

      7.  In addition to operating and managing bus services to specified performance standards, SBST’s responsibilities include the following:

      a)  Operate, manage and maintain the buses and their on-board equipment provided by LTA;

      b)  Operate, manage, and maintain Ang Mo Kio and Yio Chu Kang Bus Interchanges, and the new Seletar Bus Depot, including all equipment and systems provided therein;

      c)  Charge and collect fares as approved by the Public Transport Council, on behalf of the Government, for travel on the bus services in the package;

      d)  Provide bus service information at all bus stops and bus interchanges served by the bus services; and

      e)  Provide customer management services, such as lost and found service, and a hotline for commuter feedback and enquiries.

      8.  If SBST performs well, LTA can extend the contract term by two years at the end of the contract.


      Safeguarding Welfare of Workers

      9.  The Guidelines on Good Employment Practices in the Public Bus Industry issued by the Public Transport Tripartite Committee (PTTC) in September 2014 will help safeguard the welfare of affected employees of the Seletar bus package. These guidelines detail the obligations and responsibilities of both incoming and outgoing bus operators, including the timeline for the offer of employment, recognition of the length of service, employment terms to be safeguarded, treatment of affected bus employees including those who choose to stay with the outgoing operator, as well as training for those who choose to join the incoming operator.

      10. The three key assurances proposed by the PTTC have also been included into the contract with SBST. These assurances are:

      a)  All affected employees must be offered a job by the incoming operator;

      b)  Affected employees must be offered employment terms which are not worse-off than what they had been enjoying before transition; and

      c)  Affected employees can choose to join the new operator or be redeployed by their current employer, where feasible.

      11. All four existing public bus operators, including SBST, are members of the PTTC as part of the companies’ commitments to the manpower development of the local bus industry.



      Annex A: Bid Prices for Seletar Bus Package
      Annex B: Details of Seletar Bus Package


      SBS Transit wins tender to operate the Seletar Bus Package

       

      SBS Transit has been awarded the Seletar Bus Package, which is the third set of public bus services that has been put up for tender under the Bus Contracting Model. The award of the five-year contract, which can be extended by another two years, is the first bus tender award for SBS Transit under the new model.

      Under the package, SBS Transit will progressively from 1Q 2018, operate 26 bus services, of which two will be new. These services will originate from the Ang Mo Kio, Yio Chu Kang and Yishun Bus Interchanges and supported by the new Seletar Bus Depot. Currently, SBS Transit operates 13 of the 24 existing bus services. With this award, it will run 13 new routes.

      SBS Transit Chief Executive Officer, Mr Gan Juay Kiat, said: “We are delighted that the LTA has given us this vote of confidence based on the quality of our proposal and price competitiveness. We will invest more in both hardware and software to deliver quality bus services to our commuters and look forward to rolling out the 26 services under the BCM from 1Q 2018.”

      Under the terms and agreement of the tender, commuters can look forward to better services and facilities at the bus interchanges. For instance, handphone charging stations will be made available at the Ang Mo Kio and Yio Chu Kang Bus interchanges. At the non-air-conditioned Yio Chu Kang Interchange, more fans and water coolers will be installed while the canteen will be air-conditioned for the comfort of our commuters, Bus Captains (BC) and staff.

      A new commuter engagement initiative, “Meet the Managers”, will be rolled out, enabling commuters to share their feedback and suggestions face-to-face with management at the bus interchanges. Besides this, annual commuter satisfaction surveys will also be conducted to identify areas where we can do better.

      In commuter safety, all buses plying the 26 services will be fitted with a smart anti-collision system known as Mobileye, which detects, analyses and monitors road conditions while the buses are on the move. It provides audio-visual warnings so that our BCs can take defensive actions to avert a collision; delivering safer journeys for our commuters.

      Our ISO55001 Bus Asset Management framework and systems, which we were recently certified in, will enable us to effectively manage our operational and engineering assets under the Seletar Bus Package. Leveraging on technology, our staff, including the workshop technicians, are already actively using mobile applications and tablets for higher productivity and efficiency to provide better quality service to our commuters.

      Bus Captains play a very critical role. With higher starting salaries, new local BCs can earn up to $3,460 a month, including allowances, incentives and overtime pay in their first year of service with us. Free annual health screenings, free travel and $500 worth of flexible benefit credits are among the slew of benefits we offer.

      At the Seletar Depot, our BCs will be encouraged to stay healthy as facilities such as a gym, health check corner and other recreational amenities will be provided. They can also look forward to establishing careers in the bus industry as we adopt a progressive wage model and offer alternative career pathways.

      For the Seletar Bus Package, we plan to hire about 330 more Bus Captains and staff.

      For affected BCs, who are driving the existing routes operated by SMRT, we will work closely with the National Transport Workers’ Union for their transition if they opt to join us. With our commitment to strong and harmonious labour-management relations, and the staff engagement plans that we have mapped out, these affected BCs can expect to cross over smoothly.

      With the award of the Seletar Bus Package, SBS Transit will operate a total of 223 bus routes, with 197 under the eight Negotiated Contracts.

      https://www.sbstransit.com.sg/press/2017-04-19-01.aspx

      Edited by TIB987K 20 Apr `17, 10:22AM
  • SMB128B's Avatar
    4,981 posts since May '11
    • Originally posted by AntiDennisLance:

      I also don't foresee SBST willing to take A22's or A95's or E500's.

      But it will be interesting to see if SBST is allowed to use buses not supplied by LTA to run the Seletar package services, or strictly stick to the buses allocated for the package.

      If they are allowed to, then we may see KUB's in Yishun feeder/intratown/851/852/860. And perhaps the occasional CDGE/Trident on 851/860 too.

      B9's for 860 for sure.

      I doubt there is infra for maintenance of buses like the KUB in Seletar.. If anything they will prob have to park in AMDEP but given SBST style this will never happen.. 

      KUBs on Yishun svcs aren't happening anytime soon..

      Also, so many ADLs in storage, not surprised if they are given to Seletar.. If SMRT can take in all those fleets I see no reason why SBST should kpkb bout it. They win the package, they better not do whatever they like.

    • Originally posted by iveco:

      Both belong to Ho Jinx.

      Shares in SBST > SMRT..

  • carbikebus's Avatar
    20,592 posts since Nov '03
    • Originally posted by SMB128B:

      I doubt there is infra for maintenance of buses like the KUB in Seletar.. If anything they will prob have to park in AMDEP but given SBST style this will never happen.. 

      KUBs on Yishun svcs aren't happening anytime soon..

      Also, so many ADLs in storage, not surprised if they are given to Seletar.. If SMRT can take in all those fleets I see no reason why SBST should kpkb bout it. They win the package, they better not do whatever they like.

      The storage Enviro500 at Bulim is decreasing from 12 to 6 units now.

  • SMB145B's Avatar
    2,259 posts since Dec '12
    • Originally posted by AntiDennisLance:

      I foresee full Shitaro fleet for Yishun feeders and Intratowns.

      But hopefully there will be perm B9's for 851 and perhaps even one or two for 852.

      but then there are no intratowns but townlink

      Intratown 811 becomes Townlink 811

      maybe SBST had too much DDs to go around

  • SMB128B's Avatar
    4,981 posts since May '11
    • Originally posted by carbikebus:

      The storage Enviro500 at Bulim is decreasing from 12 to 6 units now.

      How about the 15 ADL then? Surely its not for SMRT, its such a small order.. Besides SMRT alr gave up on ADL long time ago, they would have bought 15 more A95 instead..

  • TIB429E's Avatar
    1,549 posts since Dec '13
    • Originally posted by SMB128B:

      How about the 15 ADL then? Surely its not for SMRT, its such a small order.. Besides SMRT alr gave up on ADL long time ago, they would have bought 15 more A95 instead..

      Imagine you're new to ADL, LTA give you 15 units only, would you even take it? Or would you rather take the usual ones(Volvo)? Haha..

      So I guess, they are most likely for SMRT or TTS only...

    • Originally posted by carbikebus:

      I understood..But again if cost if the deciding factor,Then TTS & GAS will stand no change againts these two incumbents.The foreign operators doesnt have any MRT,CDS,Premium or any influential shareholders.

      If SBST win back Loyang,Do you think they want to hire back their ex-staffs?

      The purpose of competition is to create more jobs to locals...Most of them are reluctant to join SBST to he honest.

      That's one of the negative things about BCM, drivers jumping around companies. 

      Your company isn't holding onto the package for more than 10 years. Imagine, TTS wasn't awarded the Bulim package next round but another operator, so the drivers need to jump company again to stick to your service? If so to say, TTS operates the Ulu Pandan or CCK ones, will the location be convenient to the drivers? 

      Oh, forgot to add, presume if driver A prefers to stick to this particular service, does he/she even have the chance to promote to higher rankings if so to say the operator changed again? 

      Edited by TIB429E 19 Apr `17, 11:31PM
  • carbikebus's Avatar
    20,592 posts since Nov '03
    • Originally posted by TIB429E:

      That's one of the negative things about BCM, drivers jumping around companies. 

      Your company isn't holding onto the package for more than 10 years. Imagine, TTS wasn't awarded the Bulim package next round but another operator, so the drivers need to jump company again to stick to your service? If so to say, TTS operates the Ulu Pandan or CCK ones, will the location be convenient to the drivers? 

      Oh, forgot to add, presume if driver A prefers to stick to this particular service, does he/she even have the chance to promote to higher rankings if so to say the operator changed again? 

      I wouldn't mind if the two incumbents are not biased with the slogan we don't take Ex-BC

  • dupdup77's Avatar
    3,062 posts since Nov '13
    • Originally posted by CZT:

      Haha to clear out some miscomm, I didnt really mean that in the first place, I'm sorry that it might have translated to another message when you read that, my apologies.

      (In fact isn't gonna be like that in the long run, just like CDS, where they eventually gave it back to public operators becoz of $$$?)

      Hi mr CZT, this episode shows money is king. Cheers. Thanks.

  • SMB128B's Avatar
    4,981 posts since May '11
    • Originally posted by TIB429E:

      Imagine you're new to ADL, LTA give you 15 units only, would you even take it? Or would you rather take the usual ones(Volvo)? Haha..

      So I guess, they are most likely for SMRT or TTS only...

      When you wanna try out a new bus make you will want to first try out with a small sample size. 

      It makes no sense for SMRT, who alr is procuring A95s steadily and already have 100+ ADLs in service, to take in 15 ADLs for no particular reason. It isn't economically sound too. 

      As for TTS — they actually DUMPED out ADL, you would expect them to take back the 15?

  • ErwinLee95's Avatar
    150 posts since Dec '10
  • SMB145B's Avatar
    2,259 posts since Dec '12
    • Originally posted by ErwinLee95:

      don’t be surprised if you see CDGE, KUB and VSO on any Yishun services

      maybe cameo. but the usual Wrights plus taro combo for some services.

  • sgbuses's Avatar
    2,363 posts since Nov '05
    • Originally posted by dupdup77:

      Hi mr CZT, this episode shows money is king. Cheers. Thanks.

      GCM/BCM has always been about minimizing overall costs. It was created by bean counters

      TTS is lucky that they came at the right time, when LTA felt that GCM needs to be seen as providing SQ level of service to make it acceptable to the public.

  • ND323F's Avatar
    30 posts since Mar '17
    • Originally posted by SMB128B:

      When you wanna try out a new bus make you will want to first try out with a small sample size. 

      It makes no sense for SMRT, who alr is procuring A95s steadily and already have 100+ ADLs in service, to take in 15 ADLs for no particular reason. It isn't economically sound too. 

      As for TTS — they actually DUMPED out ADL, you would expect them to take back the 15?

      I think TTS dumping ADL could be politically fueled. Some of the TTS ang moh were from ADL, and they left ADL at a pretty bad note.

  • SMB128B's Avatar
    4,981 posts since May '11
    • Tender for the 4th bus package, the Bukit Merah bus package, is now open for bidding. 

  • gekpohboy's Avatar
    2,180 posts since Mar '16
    • basically, all the packages have been announced...

      just waiting for tender only.

      anyway,

      for this contract, only three operators are qualified: SBS Transit, SMRT and Causeway Link. because got cross-boarder bus services, and the only ones who know how to operate this type of bus service is them.

      tell me who else has experience running cross-boarder bus services besides them?

      if every time a new operator (not SBS, SMRT or Causeway Link) wins the contract for this package, LTA would have to keep registering with the Johor Bahru government every five years... until the JB government not happy, they force us to remove our bus routes from their territory, then we know... we won't let that happen, right? So this tender is obvious. It's just between SBS Transit and SMRT, since only they have the license, and are interested in the Bus Contracting Model.

      Just my two cents worth.

      Edited by gekpohboy 28 Apr `17, 4:32PM
  • dupdup77's Avatar
    3,062 posts since Nov '13
    • Originally posted by SMB128B:

      Tender for the 4th bus package, the Bukit Merah bus package, is now open for bidding. 

      Hi mr SMB128B, I think it will be Sbs transit again due to the 160, 170 and 170X cross-border factor. Cheers. Thanks.

      Edited by dupdup77 28 Apr `17, 4:36PM
  • SMB128B's Avatar
    4,981 posts since May '11
    • Originally posted by dupdup77:

      Hi mr SMB128B, I think it will be Sbs transit again due to the 160, 170 and 170X cross-border factor. Cheers. Thanks.

      That doesn't restrict it to SBST what. SMRT also operates 950.

  • Scopittabuses's Avatar
    145 posts since Mar '17
    • Originally posted by dupdup77:

      Hi mr SMB128B, I think it will be Sbs transit again due to the 160, 170 and 170X cross-border factor. Cheers. Thanks.

      Jus imaging what will happen if a malaysian bus company won that package and operate the cross border svcs

  • Sbs6750E's Avatar
    1,953 posts since May '15
    • Originally posted by Scopittabuses:

      Jus imaging what will happen if a malaysian bus company won that package and operate the cross border svcs


      Highly unlikely...

  • CZT's Avatar
    521 posts since Jun '16
    • Originally posted by gekpohboy:

      basically, all the packages have been announced...

      just waiting for tender only.

      anyway,

      for this contract, only three operators are qualified: SBS Transit, SMRT and Causeway Link. because got cross-boarder bus services, and the only ones who know how to operate this type of bus service is them.

      tell me who else has experience running cross-boarder bus services besides them?

      if every time a new operator (not SBS, SMRT or Causeway Link) wins the contract for this package, LTA would have to keep registering with the Johor Bahru government every five years... until the JB government not happy, they force us to remove our bus routes from their territory, then we know... we won't let that happen, right? So this tender is obvious. It's just between SBS Transit and SMRT, since only they have the license, and are interested in the Bus Contracting Model.

      Just my two cents worth.

      Are u kidding me bro? Causeway-link? No way they will even be interested in our BCM!

      And carbikebus always pointed out, experience play a minor part in BCM (which i still disagree to some extent), but is the headways and freq that matters.

      Tbh, how many of you guys think that SBS and SMRT are screwing up the cross-border operations so badly that LTA shld srsly consider abt giving it to other operators? (If Trans Star were to bid, if they ever were to, they might have some chance, given they also have cross-border operation experience)

      Edited by CZT 28 Apr `17, 7:47PM
  • TPS Timothy Mok's Avatar
    1,190 posts since Aug '07
    • Anyway, with this package, about 100 Scania K230UBs (2009/10, Euro 5) and Mercedes-Benz O530 Citaros (2011-13, Euro 5) will be able to go to Johor Bahru.

      Edited by TPS Timothy Mok 28 Apr `17, 7:50PM
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