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NetBook : Window 7 Starter....

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  • likeyou's Avatar
    9,394 posts since Sep '06
    • Hi Everybody

       

      Please advise me what should I do.

       

      I bought the netbook during the IT fair. (Nov 2010).

       

      Last night my kid show me that the netbook unable to access the words/excels anymore due to the window 7 has expired. (that is strange).

       

      Also the background suddenly change to black instead of having the logo of window 7 starter.

       

      At the below right hand corner of the screen, it say window starter is not a geniue product. That is strange.

       

      What should I do?

      Should I call the company that I bought the netbook?

      What is the outcome if I approach the company since it is still under 2 yr warranty.

       

      Your advise is greatly appreciated.

      Thanks alot guys.

       

      @LikeYou

  • Moderator
    You will never surf alone.
    kenn3th's Avatar
    21,922 posts since Nov '06
    • Do this. 

      Start

      Under the blank: then type "activate windows. "

      An option will appear. 

      Click on it.

       

  • likeyou's Avatar
    9,394 posts since Sep '06
    • Originally posted by kenn3th:

      Do this. 

      Start

      Under the blank: then type "activate windows. "

      An option will appear. 

      Click on it.

       


      Hi Ken, ok ok, I will try this in about 30 min time.

      I will let you know and hopefully it works.

      I will keep you inform.

      Thanks again Ken for your helpful advise.

       

      Best regards.

       

      @LikeYou

    • Hi Ken

       

      I tried to activate windows but was prompt

      1 active windows online now

       2 buy a new product key

      3 retype your product key

      4 see other ways to activate

      Whe  I took open 1, it prompt for product key which I dont have.

      Fyi..the buttom right hand corner wrote: WINDOWS 7 BUILD 7600 THIS COPY OF WINDOWS IS NOT GENUINE.

      Please help what should I do now?

      Best regards.

      @LikeYou

       

       

    • Also it keeps on poping up a box:

       

      Microsoft Security Essentials

      Windows did not pass genuine validation. Microsoft security essentials will become disabled in 20 days if you do not resolve this issue.

      To continue using microsoft security essentials, click 'Go Online and resolve now' and get genuine windows.

      +++++++++++++++++

       

      Hi Ken

      Please help as my kid are unable to type his school notes on the words.

      Thanks so much. Ken.

       

      @LikeYou

       

  • mistyblue's Avatar
    11,473 posts since May '04
  • Seowlah's Avatar
    883 posts since Jul '09
    • Originally posted by likeyou:

      Hi Ken

       

      I tried to activate windows but was prompt

      1 active windows online now

       2 buy a new product key

      3 retype your product key

      4 see other ways to activate

      Whe  I took open 1, it prompt for product key which I dont have.

      Fyi..the buttom right hand corner wrote: WINDOWS 7 BUILD 7600 THIS COPY OF WINDOWS IS NOT GENUINE.

      Please help what should I do now?

      Best regards.

      @LikeYou

       

       

      The Product Key is on the sticker below the netbook.

       

  • likeyou's Avatar
    9,394 posts since Sep '06
    • Hi Ken and Seow

       

      I hv managed to check the product key, was at the back of the netback.

      Too fine print...unable to see it.

      I am going to activate the windows starter and will let you know.

      Thks very much!

       

      @LikeYou

       

      Edited by likeyou 09 Jan `11, 8:01PM
  • Raraken's Avatar
    2,042 posts since Jun '06
    • There ought to be a Windows Certificate of Authenticity on the bottom of the netbook.

      The COA looks somewhat like this:

      The Product key should be there. 

       

       

      If the sticker is not on your netbook, contact the company for assistance. They should be able to help you with it.

  • likeyou's Avatar
    9,394 posts since Sep '06
    • Hi Rar

      Noted. I saw it, been looking at the fine print till my eyesight blurrrr...

      Seem like I have to activate the words and Excel Starter too.

      How to do it? And now when I click on either Words or Excel, it seem to hang there with a small box : Word starter 2010. And unable to open up the Words or Excel.

      The small box just disappeared.

      Please help.

      Thanks.

       

      @LikeYou

       

  • Raraken's Avatar
    2,042 posts since Jun '06
    • Originally posted by likeyou:

      Hi Rar

      Noted. I saw it, been looking at the fine print till my eyesight blurrrr...

      Seem like I have to activate the words and Excel Starter too.

      How to do it? And now when I click on either Words or Excel, it seem to hang there with a small box : Word starter 2010. And unable to open up the Words or Excel.

      The small box just disappeared.

      Please help.

      Thanks.

       

      @LikeYou

       

      This article may help: http://support.microsoft.com/kb/921541/en-us?p=1

  • Moderator
    You will never surf alone.
    kenn3th's Avatar
    21,922 posts since Nov '06
    • Sorry was off for dinner. 
      Have you managed to activate back your Windows? 

      Try retyping your product keys and see if there's any result. 

      Strangely many people are getting such similar problems with OEM operating systems nowadays.

  • TIB1051D's Avatar
    886 posts since Mar '10
    • check windows update, see if you have this update KB971033 installed. if installed, choose to uninstall it, restart computer and try activating windows. if windows update promt you on this update again, hide this update.

  • Seowlah's Avatar
    883 posts since Jul '09
    • Originally posted by likeyou:

      Hi Rar

      Noted. I saw it, been looking at the fine print till my eyesight blurrrr...

      Seem like I have to activate the words and Excel Starter too.

      How to do it? And now when I click on either Words or Excel, it seem to hang there with a small box : Word starter 2010. And unable to open up the Words or Excel.

      The small box just disappeared.

      Please help.

      Thanks.

       

      @LikeYou

       

      After Windows 7 Starter is activated with the product key

      Restart the netbook.

      Go to All Programs

      Next Choose Microsoft Office Starter 2010

      Microsoft Office Starter 2010 (ie Microsoft Word Starter 2010 and Microsoft Excel Starter 2010) will run and no inputting of product key is needed for the activation.

       

       

      Edited by Seowlah 09 Jan `11, 11:47PM
  • likeyou's Avatar
    9,394 posts since Sep '06
    • Originally posted by Seowlah:

      After Windows 7 Starter is activated with the product key

      Restart the netbook.

      Go to All Programs

      Next Choose Microsoft Office Starter 2010

      Microsoft Office Starter 2010 (ie Microsoft Word Starter 2010 and Microsoft Excel Starter 2010) will run and no inputting of product key is needed for the activation.

       

       


      Hi Seow,

       

      Ok, I will try that this afternoon.

      My kid has locked his netbook in his cardboard when he went to school this morning. Probably dont want me to mess up this thing when he's not around..LOL....

      I will try that.

       

      Really appreaciate everybodys help in this case too for Ken and Rar and Tib.

       

      I will let you know the outcome of the result.

       

      Best regards.

       

      @LikeYou

    • Originally posted by kenn3th:

      Sorry was off for dinner. 
      Have you managed to activate back your Windows? 

      Try retyping your product keys and see if there's any result. 

      Strangely many people are getting such similar problems with OEM operating systems nowadays.


      Hi Ken,

       

      Really? Oh I thought I am the only fool that got such a problem.

       

       

  • playmemory's Avatar
    430 posts since Apr '06
    • it sounds stranged that the operating system was not installed properly with the attached key. this is common if the clone was not done properly in the first place.

      do take note that the ms office that is pre installed is not free.

  • Seowlah's Avatar
    883 posts since Jul '09
    • Originally posted by playmemory:

      it sounds stranged that the operating system was not installed properly with the attached key. this is common if the clone was not done properly in the first place.

      do take note that the ms office that is pre installed is not free.

      Windows Office Starter is not the trial version for Microsoft Office 2007 or 2010

      and Microsoft Office Starter 2010 is free for unlimited period of use. Howoever,

      there are some functionalities that are being locked up in the free Word and Excel

      Programmes.

      Edited by Seowlah 10 Jan `11, 5:38PM
  • PedoBear's Avatar
    1,518 posts since Feb '09
    • my advise to TS is to check with Microsoft to resolve the activation issue

      Microsoft Singapore - 6324-8098

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