Poor service at SGH
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It's got nothing to do with being rich, is there? We're talking about a commercial entity here, not one's personal aircraft. I'm pretty sure British Airways wouldn't respond that way to Sir Richard Branson even if he were confronted with a similar crisis.Originally posted by ndmmxiaomayi:Erm... 2 hours?
Hell, even TTSH doesn't promise me this timing. Within 2 hours I get results, sure, no problem. 2 hours to get treated, whoever tells me this, either you are freaking rich like Senior Lee, or you are just freaking lucky.
2 hours only if you are in a neighbourhood clinic.
Besides, there aren't even records to establish whether the bills for that flight has been born by that thug or it has been conveniently handed to the taxpayers? -
True True.Originally posted by mistyblue:be realistic. This is Singapore and you are going to a public hospital.
Hope eggprata you are feeling better now.
We have seen complains like yours on numerous occassions whether its in the news or here.
Sometimes, just have to resign to fate that we are no the "special ones" whose salaries are pegged to x% blah blah. -
What to do
What Yew says, is what Yew gets -
Don't be so angry leh... anger compromises creativity...Originally posted by walesa:...that thug ...
Anyhow...
Sharing from my collection... (Hope they don't confiscate it!)
“we cried... my father lying there foaming and having seizures, with no one to attend to him, has been haunting me since... ”
18.8.2005- ST Forum: FULL HOUSE AT HOSPITALS
Worst stroke possible but dad made to wait 6 hours
I CAN empathise fully with (Ms Rodziah Shaari ("Seven hour wait at SGH for bed for sick dad"; ST, Aug 13).
I had similar encounters in Singapore General Hospital (SGH). My dad was sent to the A&E department three times in two months because of stroke and, each time, my family had to wait at least six hours before he was pushed to a ward.
I can understand that the hospital is short of staff and we have to wait for every thing. But to make a patient wait hours for a bed is unforgiveable, especially when the patient is in critical condition.
The third time my dad was taken to SGH was also his last. When I drove him to SGH, he was already paralysed and could not speak. The A&E doctors were quick to attend to him because of the urgency of his condition.
They ordered an immediate scan to see how badly his brain had been affected by the stroke, after which he was left unattended in a corner to await the results.
I could see that my dad was getting weaker as time went by. About two to three hours later, when the results came out, the doctors confirmed that he had suffered a stroke I again and had to be admitted.
It took another hour or two for the admission staff to tell us that my dad had to wait as no bed was available in the neurology ward.
When we checked on him in the observation area, he was in a serious state. He was having fits and barely conscious, and his mouth was; foaming. No one attended to him.
It was only when we cried that a patient service officer quickly picked up my dad's file and called for someone to push him away. . When my dad finally got to the ward, it was past 2am. And we had arrived at the A&E department about 7pm; it took more than six hours before my dad was seen by a neurologist.
If my dad had been taken to the ward earlier and been treated by a neurologist, his chances of living might be higher.
The neurologist told us that my dad had the worst kind of stroke anyone could get. He also told my family to quickly consider having a special injection administered as his condition was deteriorating by the minute since the onset of stroke at 5.45pm at home.
We took no more than 10 minutes to reach a decision. And to think that six hours were wasted in the A&E department.
The image of my father lying there foaming and having seizures, with no one to attend to him, has been haunting me since. Sadly, he was pronounced brain dead the next day.
I appreciate the doctors in the A&E department for their sense of urgency, and the doctors in the neurology ward who tried their best to save my father.
But I did not detect the, same sense of urgency in hospital staff who were at the front line, doing admission administration and ferrying of patients. I saw faces filled with weariness and reluctance rather than urgency and compassion.
I agree with Ms Rodziah that it seemed acceptable to the hospital for patients to wait hours for a bed - and specialised treatment and care. If Singapore wants to be a top-notch medical hub, how can we condone this kind of work attitude, and hours of waiting in the emergency department?
Tan Tze Yee (Ms)
Copyright @ 2005 Singapore Press Holdings. All rights reserved. -
Originally posted by bic_cherry:Don't be so angry leh... anger compromises rationality...
Are you brought up by this regime to regard any derogatory, but accurate references, on figures running this regime to be unsavoury and necessarily conveys anger?
So what am I supposed to call a terrorist? An ambitious freedom-fighting gentleman?
A spade is a spade; and thugs are thugs.
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It is well known that 7-10pm is the busiest time in a public hospital. Too many Singaporeans wait until they return home from work before deciding to send their children/parents to the A/E.
You cannot force people who are already working at their limit to do more. If the hospital beds are full, they are full. Can hospitals refuse to admit patients if their beds are filled? If there is a dengue epidemic or if a ward has to be closed due to MRSA infection, beds fill up very quickly. Stroke wards are worse, because we have all encountered patients who are fit for discharge but the families don't want them back yet, making worse the bed shortage.
Bring in more beds? Sure, if Singaporeans are willing to pay more taxes Bring in more staff? You have to pay more to persuade more staff to do overtime and recruit more staff. If hospitals are not allowed to charge more, they cannot expand their services, bring in more beds and staff.
Sure, we can build up more reserves, have more empty beds for the odd times when dengue strikes and the beds fill up. But what about the days when the demand is low? When you see empty wards and doctors with little to do, people complain too. So the hospital works very efficiently with just enough staff and beds to make the service very cost-effective. But if you have a crisis like an infection or epidemic, we have no reserves to fall back on. -
Lame as hell excuses about Peak Hours and what nought....
So many decades have gone by, and yet Hospitals, A&E, and Polyclinis are still plaque with excuses like shortage of doctors, not enough beds, etc...
What does this tells us?
A country and population of our size, don't tell me, 40 over years cannot improve a little on these sort of shortcomings??? Bearing in mind all the reserves our gov have been hoarding.... for what!?!?!
10 years ago Polyclinic long Que, 10 years later Polyclinic still long que plus same complains!!!
WTF!!!! -
Thanks to the feedback i gave them,my appointment has been brought forward to the 18th.
And yeah those are excuses.Lame excuses.You sure oxford mushroom that you not sent by the pap to come in here and spy on us?Come on man its all crap.Or you haven't been to a government hospital before.You should.Or perhaps you went there for fever and running nose that was they attended to you fast and service was good.You cannot force people who are already working at their limit to do more.
God damn it i worked more for my O levels than these doctors at government hospitals work.Compare to to private hospitals.Why are they more efficient? Very simple,they have a system in place.Bring in more beds? Sure, if Singaporeans are willing to pay more taxes Bring in more staff? You have to pay more to persuade more staff to do overtime and recruit more staff. If hospitals are not allowed to charge more, they cannot expand their services, bring in more beds and staff.
You on crack or something? Dude,it seems you are not a Singaporean.You don't hear people complaining do you about GST,transport fares and what not?Britain-they don't pay a god damned cent for their medical care and how efficient it is.Below is an extract that was mentioned by walesa.From my first-hand observations of how things work at a NHS hospital (the observation was made in a NHS hospital during John Major's premiership, which seems a lifetime ago compared to the gross improvements that have taken place under Tony Blair's Labour government), the sort of issues you witnessed aren't alien to Singapore. Having said that, the efficiency and service of its A&E, for all its undue delays, was still lightyears ahead of Singapore's and the hospital essentially operated on the premise of providing medical care that is free to Britons.
That sums about almost everything.
If the NHS can adopt a free public healthcare system that caters to a population of 60 million and still be more efficient than a paid healthcare system provided by the fascists, what indications are there to suggest increasing charges is actually a solution to the root problem? Typical of this megalomaniac regime, the biggest irony of its charge-levying measures stems from the fact that it doesn't necessarily address the problem in question - afterall, it's not hard to see ERP tolls haven't exactly improved traffic conditions considerably, is it? -
I suppose the regime for which you're such a proud sycophant of hasn't highlighted to you the abovementioned issues you raised were more than adequately dealt with by NHS hospitals eh?Originally posted by oxford mushroom:It is well known that 7-10pm is the busiest time in a public hospital. Too many Singaporeans wait until they return home from work before deciding to send their children/parents to the A/E.
You cannot force people who are already working at their limit to do more. If the hospital beds are full, they are full. Can hospitals refuse to admit patients if their beds are filled? If there is a dengue epidemic or if a ward has to be closed due to MRSA infection, beds fill up very quickly. Stroke wards are worse, because we have all encountered patients who are fit for discharge but the families don't want them back yet, making worse the bed shortage.
Bring in more beds? Sure, if Singaporeans are willing to pay more taxes Bring in more staff? You have to pay more to persuade more staff to do overtime and recruit more staff. If hospitals are not allowed to charge more, they cannot expand their services, bring in more beds and staff.
Sure, we can build up more reserves, have more empty beds for the odd times when dengue strikes and the beds fill up. But what about the days when the demand is low? When you see empty wards and doctors with little to do, people complain too. So the hospital works very efficiently with just enough staff and beds to make the service very cost-effective. But if you have a crisis like an infection or epidemic, we have no reserves to fall back on.
Sure, by all means, raise the taxes to the level of Britain's - so long as the fascists have got the means to provide the level of social welfare the Brits are capable of dishing out to a population of 60 million... -
that time i went a and e.. then i waited for a few hrs...
i think by that time i already die le -
They could bring the appointment forward even sooner if you were to request to be treated as a private patient and pay those rates...Originally posted by eggprata:Thanks to the feedback i gave them,my appointment has been brought forward to the 18th.
'Elites'/'Talents' (and all its sycophants and cronies) on multimillion dollar payroll don't frequent public hospitals...Originally posted by eggprata:And yeah those are excuses.Lame excuses.You sure oxford mushroom that you not sent by the pap to come in here and spy on us?Come on man its all crap.Or you haven't been to a government hospital before. -
Lame as hell excuses about Peak Hours and what nought....
Don't agree...
It's really the peak hours... when people have just knocked off and got the time to send them to the A&E if they really can't handle.
Although I never counted the number ambulance arrivals, but between 6 to 10pm, there are more ambulances than any other period of time, even for lunch time. The ambulances come in twos and threes, whereas, in "off-peak" hours, every few minutes one or two arrive.
And when diseases strike, they are being re-directed. Those not so serious, will be packed off to community hospitals, like AMK Community Hospital. Those who are serious, will be off to other hospitals or if they really can't be moved around without jeopardizing their lives, they will remain in the hospitals.
That's the situation seen for public hospitals, never seen that in private hospitals though... -
Don't agree...
WAKE THE F UP MY MAN.Think what? Everyone falls sick during peak hours? Good feng shui?If they can wait till 7pm to come to A & E,means they don't have anything wrong with em thats serious,tell em to go to the7am-12am clinic instead
It's really the peak hours... when people have just knocked off and got the time to send them to the A&E if they really can't handle.
Although I never counted the number ambulance arrivals, but between 6 to 10pm, there are more ambulances than any other period of time, even for lunch time. The ambulances come in twos and threes, whereas, in "off-peak" hours, every few minutes one or two arrive.
And when diseases strike, they are being re-directed. Those not so serious, will be packed off to community hospitals, like AMK Community Hospital. Those who are serious, will be off to other hospitals or if they really can't be moved around without jeopardizing their lives, they will remain in the hospitals.
That's the situation seen for public hospitals, never seen that in private hospitals though... -
Coincidentally everyone falls sick in these few hours?Originally posted by eggprata:WAKE THE F UP MY MAN.Think what? Everyone falls sick during peak hours? Good feng shui?If they can wait till 7pm to come to A & E,means they don't have anything wrong with em thats serious,tell em to go to the7am-12am clinic instead -
Haha...take a look beyond the well you are living in, dude. NHS services better than Singapore? Don't make me laugh...I work in the NHSOriginally posted by walesa:I suppose the regime for which you're such a proud sycophant of hasn't highlighted to you the abovementioned issues you raised were more than adequately dealt with by NHS hospitals eh?
Sure, by all means, raise the taxes to the level of Britain's - so long as the fascists have got the means to provide the level of social welfare the Brits are capable of dishing out to a population of 60 million...
If you are 80 and have the misfortune to fracture your hip and need a hip replacement, you would be lucky to have one after three months of waiting (provided you get on to the waiting list in the first place), enjoy your long stay in a mixed-gender ward and hope you don't die from MRSA. -
Ask the Singaporeans who say they only discovered their child/parent/relative is sick when they got home from work.Originally posted by eggprata:WAKE THE F UP MY MAN.Think what? Everyone falls sick during peak hours? Good feng shui?If they can wait till 7pm to come to A & E,means they don't have anything wrong with em thats serious,tell em to go to the7am-12am clinic instead
True, alot of chao kengsters clog up the A/E on Sunday nights trying to get MC. But the doctors will still have to examine them all the same. Every kengster who claims to have chest pain will need an X-ray and a ECG...the better actor he is, the more investigations he gets. Tell them to go away? They will complain in the Forum Page -
Haha...kiddo, O levels is nothing. Go work a couple of years before you come here and talk bigOriginally posted by eggprata:God damn it i worked more for my O levels than these doctors at government hospitals work.Compare to to private hospitals.Why are they more efficient? Very simple,they have a system in place.
How many cases are seen at the A/E in Mt E compared to TTSH or SGH?
Tell you, kiddo...I work in the NHS in UK. We are paid more for less work compared to Singapore. Those doctors at the government hospitals are overworked and underpaid compared to their counterparts in the NHS. -
I never knew the NHS actually employs the self-delusional. Have pigs mastered the art of flying too?Originally posted by oxford mushroom:Haha...take a look beyond the well you are living in, dude. NHS services better than Singapore? Don't make me laugh...I work in the NHS If you are 80 and have the misfortune to fracture your hip and need a hip replacement, you would be lucky to have one after three months of waiting (provided you get on to the waiting list in the first place), enjoy your long stay in a mixed-gender ward and hope you don't die from MRSA.
I'm sure you'd much prefer suffering a stroke at 80, being wheeled to a paid public hospital and wait 7 hours for you to be warded, eh? Enjoy your inevitable date with the grim ripper.
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Originally posted by walesa:
You pay peanuts, you get monkeys. If you want rapid, high quality service from highly trained professionals, you've got to pay more. Unfortunately losers like you cannot afford me
I never knew the NHS actually employs the self-delusional. Have pigs mastered the art of flying too?
I'm sure you'd much prefer suffering a stroke at 80, being wheeled to a [b]paid public hospital and wait 7 hours for you to be warded, eh? Enjoy your inevitable date with the grim ripper. [/b] -
It all boils down to 'how much they have done to improve on these hospitals handling ability'. After 40 years, it is inexcusable!Originally posted by ndmmxiaomayi:Don't agree...
It's really the peak hours... when people have just knocked off and got the time to send them to the A&E if they really can't handle.
Although I never counted the number ambulance arrivals, but between 6 to 10pm, there are more ambulances than any other period of time, even for lunch time. The ambulances come in twos and threes, whereas, in "off-peak" hours, every few minutes one or two arrive.
And when diseases strike, they are being re-directed. Those not so serious, will be packed off to community hospitals, like AMK Community Hospital. Those who are serious, will be off to other hospitals or if they really can't be moved around without jeopardizing their lives, they will remain in the hospitals.
That's the situation seen for public hospitals, never seen that in private hospitals though...
What about large countries like USA? How come they can find a way to handle peak periods?
Just look at the recent about turn in our employment scene for older workers; Japan was long ago practicing their employment law of ensuring workers above 50-60 remains gainfully employed, why only just now our all-knowing gov decides to follow suit? Sh|t noted hitting the fan???
Same here on this issue... what does it take, before they willingly buck up?
It's all whether THEY wanna really get off their asses and dig into it, or not... -
Yeah... agree.Originally posted by ShutterBug:It all boils down to 'how much they have done to improve on these hospitals handling ability'. After 40 years, it is inexcusable!
What about large countries like USA? How come they can find a way to handle peak periods?
Just look at the recent about turn in our employment scene for older workers; Japan was long ago practicing their employment law of ensuring workers above 50-60 remains gainfully employed, why only just now our all-knowing gov decides to follow suit? Sh|t noted hitting the fan???
Same here on this issue... what does it take, before they willingly buck up?
It's all whether THEY wanna really get off their asses and dig into it, or not... -
Those who have had an experience to remember at government hospitals,they go there.Once government health care prices go up,it would be a different story? Heard the saying 'value for money'? Nice to see you working in NHS that's why you don't know anything about here man.
Haha...take a look beyond the well you are living in, dude. NHS services better than Singapore? Don't make me laugh...I work in the NHS Mr. Green If you are 80 and have the misfortune to fracture your hip and need a hip replacement, you would be lucky to have one after three months of waiting (provided you get on to the waiting list in the first place), enjoy your long stay in a mixed-gender ward and hope you don't die from MRSA.
Well,you are not paying anything there are you? Based on your experience,there is no difference eh between paid and free healthcare.You pay peanuts, you get monkeys. If you want rapid, high quality service from highly trained professionals, you've got to pay more. Unfortunately losers like you cannot afford me
So it means we are not paying more now and we are paying little right? If that is how I understand that is.Ok fine,so in a way you ARE saying that health care here is screwed up in government hospitals cos we don't pay enough? And also you are saying that the docs are not highly trained enough eh? M.B.B.S docs i think if im not wrong,well i duno about how qualified a M.B.B.S is ,perhaps not very qualified that makes service screwed?
You pay peanuts, you get monkeys.But you pay bananas you still get monkeys.
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No... monkeys that sings like Michael Buble... -
You pay peanuts, you get monkeys.But you pay bananas you still get monkeys.
Because that's their food. -
i'm a doctor in a government hospital. and i've been overworked. feel like i'm in a thankless job and i am counting the days when i can quit this profession.