The Straits TimesWednesday, October 17, 2007
By Oo Gin LeeMr. Lawrence Chong, 55, wrote his first letter to The Straits Times' Forum pages only in February.
Now he swears it is a good way for the man-in-the-street to get his views heard.
The public servant, whose new landed home was already wired up, could not see why he had to pay over $2,000 to get cable TV. When he could not resolve this, he wrote to ST Forum.
StarHub responded a week later to explain that the previous owner of the house had defaulted on the cabling fees. Mr Chong eventually settled the matter with StarHub and got his cable channels.
Yesterday, he was among 100 Forum letter writers at ST's fifth annual get-together for new contributors to the Forum page.
Mr Chong suggested the newspaper open up more such pages in the different sections of the paper.
'I guarantee the readership will shoot up,' he joked.
Addressing the Forum writers in the auditorium at Singapore Press Holdings' Toa Payoh premises,
ST editor Han Fook Kwang noted that a readership survey in April found that nearly eight in 10 of the paper's readers polled in face-to-face interviews considered it an 'important' or 'must-read'.He said although news-papers in developed countries like the United States and Britain had declining readerships, ST was holding up.
It was also gratifying to note that ST readers spend more time with their paper, he added: Half the readers take more than 39 minutes to get through it, seven minutes up from 2003.His audience of Forum writers, committed readers aged from 13 to 60-something, made the ensuing question-and-answer session a lively one. They were not short on ideas for what the paper could cover.
Surgeon Ho Soon Teck, 58, called attention to his unpublished letters about pedestrians here dying at zebra crossings because they did not bother to look out for traffic. Former teacher David Chow called for a feature on parents' perennial complaints about the mathematics paper in the Primary School Leaving Examination.
Mr Han and ST Forum editor Kong Soon Wah were also asked how letters are picked for publication, how the paper maintains balance and accuracy, and whether it operates without 'interference'.
But many agreed with Mr Chong's point -- that the Forum gives a voice to the average Joe.
Paying tribute to Forum writers,
Mr Han said: 'ST Forum created citizen journalism. It goes back to the third issue of The Straits Times in July 1845. You are all part of an important historic process which started 162 years ago.'