http://straitstimes.asia1.com.sg/forum/story/0,4386,197070-1056837540,00.html?Straits Times Forum, June 28 2003
Are Singaporeans a cold lot? YES
I WAS not surprised to read in The Sunday Times ('Singapore, unfriendly?'; June 22) that in a survey of 23 countries Singapore rated third from the bottom when it came to helping others in the street.
What disturbed me a little was the attempt to counter this by giving the views of two foreigners who made comparisons with cities like New York and gave Singapore the thumbs up.
As an Australian who has lived here for over six years, when asked what I miss most about home, without hesitation the answer that always comes to mind is 'the friendliness of the people'.
I don't agree with the views of the two interviewees who espoused the friendliness of Singaporeans. Yes, there are some very good people here and I have some great Singaporean friends and colleagues but, as a populace, general civility is sadly lacking.
So why am I still here? Sure, Singapore has a lot to offer and is a challenging city in which to work. Yes, it's clean, safe, the income tax is low and so on, but what really makes a country is its people, and Singaporeans need to wake up to the fact that basic courtesy is easy to practise and makes for a far happier society.
What frustrates and saddens me on a daily basis is that when I take an escalator, nine times out of 10, Singaporeans will stand side by side, denying me of my option to walk rather than stand.
When shopping or dining out, I can expect poor service as the norm; when alighting from a train, Singaporeans will try to push their way in before I can get out; when I hold a door open, a Singaporean will walk through but will rarely say thank you and will leave the door to slam in the face of the next person.
At a taxi stand, when I am about to get into a cab, the alighting passenger will slam the door for me to reopen.
I have had to call the police to settle a dispute with a neighbour who continued to create noise disturbance every night despite my polite pleas for his consideration of others' need for sleep.
When driving and I indicate my desire to change lanes, a Singaporean driver will speed up to ensure I don't get in front of him.
When I withdraw money at an ATM, a Singaporean behind me will peer over my shoulder.
When selecting my lunch at the local hawker centre, a Singaporean will start to bark his order to the vendor.
Many foreigners I know have cut short their contracts and returned home because they can no longer stomach the ungracious Singaporean.
Come on, Singapore, it isn't so difficult to be courteous. The world will thank and respect you for it.
ERNIE BENSON
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HAVING lived in Singapore for 1 1/2 years now, I was surprised to learn the Lion City ranks third among the world's least friendly cities. It should have ranked No. 1. When it comes to common courtesy, manners and graciousness, Singapore takes home the booby prize.
Take my ride on the MRT from Buona Vista to Tanjong Pagar on Tuesday morning. My pregnant state, coupled with the lurches of the train, threw me off balance not once but twice.
Four weeks from delivering a baby and nobody offered me his seat - not the teenager who pretended to be engrossed in an SMS session, nor the businessman who quickly looked away from my imploring eyes.
It was not an isolated incident. I ride the MRTto and from work every day and am constantlyamazed at Singaporeans' lack of compassion towards pregnant women, women carrying children or the elderly.
GENEVIEVE PRIEST (MRS)
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NO
AT ABOUT 10.30 last Friday morning, I took a taxi from my condominium on Upper Thomson Road to Mount Elizabeth Medical Centre, and inadvertently left a briefcase in it. I had a medical appointment and was able to report the loss only after returning home at about 12.30.
When I telephoned the Lakeview Radio Taxi Service, the despatcher knew immediately what I was talking about. She told me the driver had already turned in the brief case, which contained a book I had on loan - the loss of which would have been most embarrassing - as well as several important medical prescriptions.
We arranged that the driver would take the case to my home, and he arrived within half an hour. He had come some distance, but refused to be paid for the trip, saying he had not put down his meter (I had to insist on showing my appreciation).
I would like to thank the Lakeview Radio Taxi Service and the driver of cab SHB 1410 M for their very friendly, helpful and efficient cooperation. I shan't forget it in a hurry.
It was typical of the best side of Singaporeans, and explains why it is a pleasure for a foreigner to live here. The survey published recently in The Straits Times that put Singapore almost bottom of the list of countries ranked according to the friendliness of their citizens was, of course, so much bunkum.
DENNIS BLOODWORTH
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I ARRIVED in Singapore eight years ago with a dream, a borrowed laptop and two suitcases.
I survived a currency crisis, Sept 11, the Internet bubble and the severe acute respiratory syndrome. The business conditions and living environment here have enabled me to concentrate on building my public relations consultancy, which now serves clients like Datacraft Asia, Philips and NortelNetworks. I don't know if I could have done this anywhere else in Asia.
Over eight long and sometimes-lucky years, Singapore has been a safe harbour from which to build a business and a wonderful social life. I want to say 'Xie Xie' to all the friends, staff, suppliers and clients who have made Singapore my home.
JIM JAMES