DBS bank HK made a blunder
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To Goh Meng Seng time the news is updated is there for you to see. Dun complain newspaper never report again.
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Thanks, Paperchicken, but I am interested to know whether it becomes the "Breaking News"; the Main Headlines.
Goh Meng SengOriginally posted by paperchicken:To Goh Meng Seng time the news is updated is there for you to see. Dun complain newspaper never report again. -
The Straits Times is a boardsheet not a tabloid. If you are interested in sensational news go read the New Paper.Originally posted by goh meng seng:Thanks, Paperchicken, but I am interested to know whether it becomes the "Breaking News"; the Main Headlines.
Goh Meng Seng -
Thanks, Paperchicken, but I am interested to know whether it becomes the "Breaking News"; the Main Headlines.
i not journalist, but "breaking news" in sg unlikely. this news:
Goh Meng Seng
-is old news for newspapers since it is a few days old. has been reported so frequently by local newspapers here and abroad...no new news value
-has no global or national importance (except bank will suffer reputation loss+ must compensate)...purely a business piece of news. not like some terrorist attack killing many people
-occurred in HK and affected only 83 customers there, out of thousands of customers.....no singaporean involved so far so no local human interest
-no one died, no one became bankrupt, no one become homeless...no drama
beside hor i think while it is true the head office here must bear ultimate responsibility and compensate as they have offered, it is really the HK managers there looking after things rite + the contractors doing renovation there who made mistake rite -
Dear Barracuda,
I always suspect that you are from ST.
Only ST reporters could possibly draw out past ST reports that fast.
Back to your assertions. That's not true, Barracuda. Business Time put it up as the Headline, Top breaking news. You mean to say that Business Time is a tabloid too? (They have put this news as their main headline in their website).
Almost all main newspapers in HK put it up as headline/breaking news. You mean to say that all HK newspapers are tabloid?
It is of great public interests to start with. Whether we like it or not, this incident is going to affect DBS reputation in HK. In HK history, this is the first of its kind blunder which affects badly on commercial confidence on the level of safeness on the safe boxes.
Goh Meng SengOriginally posted by The Barracuda:The Straits Times is a boardsheet not a tabloid. If you are interested in sensational news go read the New Paper. -
The Strait Times Interactive has a tonnes of information and articles which are easily available to the public. Anyone who has been keeping up with the news and following the issues would be able to draw up the articles quickly.Originally posted by goh meng seng:Dear Barracuda,
I always suspect that you are from ST. Only ST reporters could possibly draw out past ST reports that fast.
Back to your assertions. That's not true, Barracuda. Business Time put it up as the Headline, Top breaking news. You mean to say that Business Time is a tabloid too? (They have put this news as their main headline in their website).
Almost all main newspapers in HK put it up as headline/breaking news. You mean to say that all HK newspapers are tabloid?
It is of great public interests to start with. Whether we like it or not, this incident is going to affect DBS reputation in HK. In HK history, this is the first of its kind blunder which affects badly on commercial confidence on the level of safeness on the safe boxes.
Goh Meng Seng
The DBS blunder appeared in Business Times business times because it is a company listed in the stock exchange and BT is as the name suggest, a business news paper. The article appeared in the business section of the Straits Times as well but I do not think it warrant a prominent front-page treatment that you suggest.
The intense coverage given by the HongKong media seem to imply an "us versus them" mentality, saying " Look this is a Singapore bank and its has made a blunder. " I believe the take over of Dao Heng by DBS is still fresh in the minds of the Hong Kong public. -
always suspect that you are from ST. Only ST reporters could possibly draw out past ST reports that fast.
aiyah..whether he works for ST a not, not important. now all newspapers got search engine..plus got google..anyone can get news fast in this age.
Back to your assertions. That's not true, Barracuda. Business Time put it up as the Headline, Top breaking news. You mean to say that Business Time is a tabloid too? (They have put this news as their main headline in their website).
Almost all main newspapers in HK put it up as headline/breaking news. You mean to say that all HK newspapers are tabloid?
It is of great public interests to start with. Whether we like it or not, this incident is going to affect DBS reputation in HK. In HK history, this is the first of its kind blunder which affects badly on commercial confidence on the level of safeness on the safe boxes.
Goh Meng Seng
like i said, it is business news, so BT put up as headline that day..but not subsequent day since it is already old news.
headline in HK newspapers because it affects HK people..it happen in HK...has local human interest there...very drama..also affect business there, also first time such thing happen there......so of course all HK papers give it top attention. but HK is HK, and SG is SG...so of course interest different......in HK it is headline news since it concerns them...in SG it is just business news.
so something like nicoll highway collapse top news in SG, but maybe page 58 in UK newspapers. but sensational news with global importance like al-quada attack sure headline news worldwide.
of course the incident will affect dbs reputation...that's commonsense. but beyond compensating and checking the whole dbs security procedure...what can be done really. hopefully bank will be mroe careful, and can win customers trust back. but probably not so easy in the beginning. -
You know something ironic? The branch was undergoing renovation and on the wooden plank surrounding the bank was displayed, "Experience Something New". I think the HKers did experience a new experience through this.
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Really got reporter here ?
Can pick my thread and published in newspaper or not ?
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I think this is the first time in history that a bank had disposed of the active safe deposit boxes as junk.
And it has to be DBS Bank, substantially owned by Temasek (owned by Singapore Government).
I think his will bring disrepute to DBS Bank, to Temasek and indirectly to Singapore Government.
I think at the end of the day, this can be found to be caused by Human Error, lack of procedure (SOP), lack of communication, or lost of communication down the line (chain of command).
Could the underlying problem be the general staff morale at the Bank Branch? Just wondering how the morale of the staff is further affected by this incident.
This is the type of publicity that we do not want. -
Frank Wong should be made partly responsible right? Afterall, he is the Chairman of DBS Bank (Hong Kong) and the highest earning guy in DBS last year, higher than Jackson Tai.
I think this is a major stumble in DBS's foray into Greater China. What a stupid mistake. Customer trust in HK is eroded, and we got into unneccessary trouble with the regulators.
I guess Mr Jackson Tai may not be in the best mood for this Saturday's career seminar.
Setback, setback...
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DBS = don't be stupid
or
DBS = deliberate bull sh.it
or
DBS = Do be stupid
last time under local rule....not so much problems
now under foreign talent rule........well let's blame the foreign talents
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Foreign Talents = Low MoraleOriginally posted by fymk:DBS = don't be stupid
or
DBS = deliberate bull sh.it
or
DBS = Do be stupid
last time under local rule....not so much problems
now under foreign talent rule........well let's blame the foreign talents -
who is responsible for the fault ? The hongkong employees in DBS ? This dun happen in DBS Singapore branches wat.
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the fact is it belongs to DBS Group & therefore DBS Singapore (owners/HQ) cannot relinquish the full resposibility. This is true vice versa, meaning that DBS Singapore will also gain credit if DBS Hong Kong is performing very well. It has adverse implications as it cast doubts on consumer confidence on the bank. Take it as a setback, admit the mistake, disclose the reasons for the blunder & implement ways to tighten the procedures so that consumer confidence can be won over quickly, before we see the competitors start taking advantage of the situation. Time is essence.Originally posted by paperchicken:who is responsible for the fault ? The hongkong employees in DBS ? This dun happen in DBS Singapore branches wat. -
But like wat happen to SIA crash in Taiwan there are other party who shd share the blame also. If DBS have a set of procedures but HongKong employees dun follow then whose fault is it.
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it is easy to find a scapegoat & put all the blame to the staff. What is difficult is for management to share equal responsibility & find ways to minimise the incident from happening again. This applies to every company anywhere in the world, be it in Taiwan or Hong or Indonesia or Malaysia, even Singapore. The question is why must it happen to you & not your competitor.Originally posted by paperchicken:But like wat happen to SIA crash in Taiwan there are other party who shd share the blame also. If DBS have a set of procedures but HongKong employees dun follow then whose fault is it. -
I think the HongKong media is baised to put the matter under the spot lights because it is a Singapore bank operating in HK. If a HK bank make the same blunder would the treatment be the same ?Originally posted by bluesky296:it is easy to find a scapegoat & put all the blame to the staff. What is difficult is for management to share equal responsibility & find ways to minimise the incident from happening again. This applies to every company anywhere in the world, be it in Taiwan or Hong or Indonesia or Malaysia, even Singapore. The question is why must it happen to you & not your competitor. -
that's what will be the case when you bring your business elsewhere as you are competing with the locals & eat part of their pie in their house. Be pepared for biasd & unfair comeptition in a hostile environment. Again , it can happen anyway in the world, be it Hong Kong, China, Vietnam & even US. One has to be extra vigilant, avoid the pitfalls & learnt from the hardknocks & prepare to fight harder than the locals. In fact, a good strategy is to engage the locals to run the business although the risks is also for them to play you out. But if you survive & rise above the local competitors, then you emerge much bigger & stronger. In the world of business, it is always Big Fish eat small Fish, no good or bad fish.Originally posted by paperchicken:I think the HongKong media is baised to put the matter under the spot lights because it is a Singapore bank operating in HK. If a HK bank make the same blunder would the treatment be the same ?