Views on SMRT! Please give proper views so can send to SMRT
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Sick and tired of SMRT buses and trains waiting frequency. Right now their mean waiting time is about 15 minutes across the board.
Also have many cases of overcrowding and undercapacity/over capacity on certain routes?
But we cannot complain unless we have concrete evidence. Thus, What i suggest is this thread be used to note down all proper complains and suggestions regarding SMRT services.
Wht the complain should comprise of is the date of incident/Registration of bus and the service no. Also if possible the Service captain's name so that SMRT bus can trace the incident.
What do you guys think..Coz i personally think that SMRT buses is getting from bad to worse and as some1 living in SMRT dominated areas...getting quite Dulan alreadi. I think we need to be proactive and do something.
I suppose the same thing can be done for SBST services ba. -
In case you did not know, the average waiting times for TIBS back then was already between 12 to 15 minutes. This figure is also a "standard" for most new SBST / SMRT bus services.
However, I do agree that some SMRT services are having headache frequencies and signs of "wrong buses deployed at the wrong time". -
Yes. I know. the mean waiting time for buses is around 10 to 15 minutes for
TIbs last time alreadi. What I am trying to r aise here is that some services deserve a shorter waiting time and we should try to raise the issue instead of suffering in silence..coz i tried complaining to no avail..If more people complain.then they certainly have to do something about it. -
my sentiments excatly. However, i think is very hard to make smrt to enhance on their service standards.
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Why you ppl like to complain here and there and non dare to email to their board of directors or ceo leh? www.smrt.com.sg
DO IT! -
Do you think if i just write in a complain letter to smrt they will spring into action and enhance on their standards instantly?? Think before you gibber.Originally posted by Manager433:Why you ppl like to complain here and there and non dare to email to their board of directors or ceo leh? www.smrt.com.sg
DO IT!
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U can asked around here about me. Link to LTA,SBSNEL,SMRT.... ....Originally posted by gohby:Do you think if i just write in a complain letter to smrt they will spring into action and enhance on their standards instantly?? Think before you gibber.
I won't ask you go Holland de. Email them sure can get a good reply by tuesday morning if you do it now! -
Hmm... one complain letter will not be strong enough for SMRT to improve their standards. and dont forget, they will most probably give you the "Thank you but do nothing reply"Originally posted by Manager433:U can asked around here about me. Link to LTA,SBSNEL,SMRT.... ....
I won't ask you go Holland de. Email them sure can get a good reply by tuesday morning if you do it now! -
I'm not trying to take any sides here but...
I agree that if I sent in an email, even if the reply were to state "actions will be taken or will be considered", I would not know whether they really do like what they said. However... I also wonder if creating such threads with the purpose of complaining against a company's standards, does really worth the effort. I mean, will it do any better than to write a complaint letter to the relevant companies?
Just my 2 cents. -
Well i am doing this to consolidate all the complains and suggestions then send it all together..better than we doing it singly. To manager433, well i have sent letters upon letters to them and i can tell you it really does not work..Well i have complained 2 or 3 times about sv963 but no hope..so the more complains, more voices==more power.
to start the ball rolling. Take today for example..I was at bukit batok east ave 3, wanting to take a bus to clementi
i wanted to take tibs1109 but was filled to the brim..i couldnt even board thru the rear door which was my SOP. THen tibs1225 came along but i couldnt board either coz it didnt stop at my bus stop..No prizes 4 guessing hw long i waited. Considering the frequency is about 15 to 18 minutes and mi bus ride probably takes like 10 minutes to clementi. -
106 from Bukit Batok to Clementi huh? Even if SBST were to run this line, you also will face the same problems lah. From your info, I work at Toh Tuck Ave since 1995. From SBST to SMRTBUS. Still same. Only difference is that more more ppl living in Bukit Batok and more ppl working around my place. More and more buildings coming up next along Toh Tuck Ave.Originally posted by rancour5:Well i am doing this to consolidate all the complains and suggestions then send it all together..better than we doing it singly. To manager433, well i have sent letters upon letters to them and i can tell you it really does not work..Well i have complained 2 or 3 times about sv963 but no hope..so the more complains, more voices==more power.
to start the ball rolling. Take today for example..I was at bukit batok east ave 3, wanting to take a bus to clementi
i wanted to take tibs1109 but was filled to the brim..i couldnt even board thru the rear door which was my SOP. THen tibs1225 came along but i couldnt board either coz it didnt stop at my bus stop..No prizes 4 guessing hw long i waited. Considering the frequency is about 15 to 18 minutes and mi bus ride probably takes like 10 minutes to clementi. -
err..my side is nearer to hill view..taking 106 is too far.
what's more it means i have to take a bus to bukit batok interchange? Tt's the pt i am trying to make..There r so many new houding/industrial developments at hillview and toh tuck tt to keep to the old frequecies for sv963 is definitely nt gg to work. I can assure you that the frequency for sv970 is nt tt fantastic either..
And frequency for 106 has gone down too since SMRT took over if you would care to check. -
Wow..no complains ans suggestions about hw to improve their services?? U all Meanto tell me SMRT services are excellent?
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I think SMRTB is ok wat.....
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SMRT has done a good job in mantaining the buses esp the MB0405s. As for frequency, can only say has been same for as long as I started taking TIBS in the days of the hinos and U31s.
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Well, What about former SBST bus services that SMRT took over. No Comments on that too?
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more fights please!!
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f.ucking smrt is a f.ucking f.ucked up service...
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Please mind your language...Originally posted by mahai102:f.ucking smrt is a f.ucking f.ucked up service... -
No I don't think that SMRB does have such high freq for their buses. One must factor in the various traffic conditions on the roads, and also to think about the feasibility of the number of buses a service gets to operate smoothly.
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I have another different input that relates to MRT rather than buses.
I want MRT to just show only the time of the next MRT arriving on their plasma screen on the MRT station platforms instead of commercials or some lucky draw which most people doesn't give a toot about. -
I beg to differ. Even though the flat screens are deemed "extra", it serves as an investment to SMRT, also another source of income.Originally posted by Cindyfeh:I have another different input that relates to MRT rather than buses.
I want MRT to just show only the time of the next MRT arriving on their plasma screen on the MRT station platforms instead of commercials or some lucky draw which most people doesn't give a toot about.
Also when they needed to show information on train delays, service disruptions etc., the flat screen TVs have more "space" to show, instead of the single line dotted displays they used to have. A picture (display of information) is worth a thousand words (annoucements). -
Do you take MRT rides often?Originally posted by off_service:I beg to differ. Even though the flat screens are deemed "extra", it serves as an investment to SMRT, also another source of income.
Also when they needed to show information on train delays, service disruptions etc., the flat screen TVs have more "space" to show, instead of the single line dotted displays they used to have. A picture (display of information) is worth a thousand words (annoucements).
True, the screens are an investment. Though I see it more as an investment more for $$ rather than for the benefits of the commuters. To make announcement, it is better to use the PA system rather than the screen. They are big but not big enough when you are some distance away (say 20 m). -
i feel that smrt focus more on mrts than on buses
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ok?..u think SMRTB ok?..SBST IS BETTER LAH....SERVICE 307 is sucking!!!!!!!!!Originally posted by SBS9845X:I think SMRTB is ok wat.....