CW3: Jurong East Int - Larkin/Kota Raya II Ter
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You referring to that shopping conplex @ the end of Jalan Tun Aminah ?
666 known to go there, which you can take after CW3 from Gelang Patah station.Originally posted by Peterho1:Anyone know if I take CW3, how to I get to Tasek Plaza (Huang Hou Guan Chang)? Is the bus 666 go there? -
Yeah, man... the only reason I join this forum was to look for an outlet to vent my anger & frustrations abt CW3 stopping @ Gelang Patah!!!! It all started on the Monday of their 2nd week of operation (5-Sep). Yeah.. GP is stupid idea alright...Originally posted by hseochin:This idea of waiting @ Gelang Patah station is plain stupid !
I won't mind it so much if it's only stopover to pickup/dropoff passengers & even if need to switch bus, least they must have the connecting vehicle ready to go & waiting instead for the incoming bus such that it's a smooth & quick transfer for the passengers without this stupid wait onboard.
Wonder why the transfer point changed to Gelang Patah station instead of Johor CIQ ?? Because no parking space @ Johor CIQ to park only 2 buses &/or due to more toll expenses due to 2 buses instead of 1 going to & leaving there ?? Toll charges maybe but parking space should not be a problem since the CIQ area is so big !
If it's due to insufficient vehicles available &/or insufficient passenger loading per vehicle, then they might as well lower the frequency say to 1 or even 2 hours per bus ?!? It boils down to a matter of time planning for the passengers i'll say because if they reduce the frequency as such BUT ensure that vehicles come & go punctually (within slight tolerable time differences say +/- 15 mins.)
then the passengers can also plan their activties to suit their schedules. -
Haha! Since you have so many ideas for customer service improvement and have a lot to suggest, why don't you consider writing a letter to HI on behalf of us all, the suffering passengers? Tell them to let's work out a "win-win" strategy for both the company & the passengers.Originally posted by hseochin:Nowadays with many people having handphones with SMS, perhaps HI can even send SMS of latest updated next vehicle arrival times to interested regular customers so to minimise on any misses & further unnecessary waiting as such if lower frquencies are used ?!
They should also do headcount of passengers alighting @ CIQ's to ensure noone left out before driving off, just as practised by the outstation coaches from MY to SGP. Of course in exceptional cases with only 1 or 2 passengers delayed @ CIQ (for longer than say 5 mins.) then some understanding would be appreciated from these people to take the next bus so that the majority are not made to wait for a few. Doing headcount would also ensure no need to wait for say 10 mins. @ CIQ before driving off because as long as everybody back onboard no more reason to wait.
Anyway, wonder who's the MD or CEO of HI?? Is the "big boss" Chinese or Malay...? No point writing to their Supervisory staff... they'll say they're only a small fry... powerless to impact any change for the better.
Want HI to sms us? Wait long long.... The day that it happens, I wld think HI has turned Singaporean.
As for headcount, CW3 has been doing that ALLLLLL the time. -
Let's be frank,
talking abt the toll...
If they had bargain bef the sv started, maybe they had stood a better bargain chance... Sv start liao then bargain, no one bothers one... -
HI sv standard still quite horrible...
Esp CW1 and CW2...
Alighting passengers on the Causeway bridge
We drivers have to look out for the walking passengers.. -
SBS170/160 also let passengers to get down at causeway what....Originally posted by sbst275:HI sv standard still quite horrible...
Esp CW1 and CW2...
Alighting passengers on the Causeway bridge
We drivers have to look out for the walking passengers.. -
HI let them off as far as just bef SG side of the bridgeOriginally posted by purplecrazed:SBS170/160 also let passengers to get down at causeway what.... -
these dropping at the causeway only when its heavy jams? cos usually ppl can choose to remain in the bus.. i once dropped from 160 along woodlands crossing at the foot of the bridge as there was many bas kilang jamming the SGP customs, and yes, i also dropped along the causeway many times in the mk2 era, but these 2 years or so, never already..
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A bit never mind, but not until so far...Originally posted by 105090:these dropping at the causeway only when its heavy jams? cos usually ppl can choose to remain in the bus.. i once dropped from 160 along woodlands crossing at the foot of the bridge as there was many bas kilang jamming the SGP customs, and yes, i also dropped along the causeway many times in the mk2 era, but these 2 years or so, never already..
Sometimes ppl complain because very dangerous, but SBS buses, not all BC rather CW svs majority does that...
Ppl complained bef, so ICA banned such movement already..
Not safe to everyone, they have been trying to clear the bus lane but limiting number of buses at alighting bay at 1 time to prevent mess -
Because as being a driver, we knock into somebody, we are at fault no matter what
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Tks for your quick reply. How much is the bus fare for:-Originally posted by hseochin:You referring to that shopping conplex @ the end of Jalan Tun Aminah ?
666 known to go there, which you can take after CW3 from Gelang Patah station.
Bus CW3 to Gelang Patah station
Bus 666 from GP to Tasek Plaza
Can help? Tks. -
If you're so afraid of ever knocking into somebody, then don't be a driver on a jammed Causeway or on any jammed road, for that matter. Else just keep quiet & take the risks as part of driving experiences in this real world !! I do believe driving in Singapore & Malaysia is 'nothing' in terms of 'challenges' on the roads compared to many other roads in this world !
When the traffic is really very bad the passengers cannot really be blamed if THEY choose to alight, although of course they do so entirelly @ their own risks ! Afterall, it's NOT a case of any bus driver forcing the passengers off the bus !! Therefore under those circumstances, it's justifiably practical if not even necessary for the drivers to release the impatient passengers so that least overall human traffic flow does not come to a dead stop just because of vehicle jams ! Those walking hence don't need to waste more time waiting till when ?! They also have alternative choices of transport once they leave the CIQ complex.Originally posted by sbst275:Because as being a driver, we knock into somebody, we are at fault no matter what -
In that case, ALL are equally 'horrible' speaking from personal experiences having taking SBST, SJE, SMRT (TIBS) & of course CW as well !
No more & no less.
Understandable in view of the circumstances @ hand, i have to add.Originally posted by sbst275:HI sv standard still quite horrible...
Esp CW1 and CW2...
Alighting passengers on the Causeway bridge
We drivers have to look out for the walking passengers.. -
To me, i consider this forum as some electronic paperless newspaper forum.
Therefore in this day & age, i'll reasonably expect people to be aware of its contents without the need to trouble myself to go any further to reach them.
I notice this forum is not as 'obscure' as i initially thought it to be. Because
assuming you're someone who didn't know this forum existed, all you can do is to enter a search parameter like 'CW3 Jurong East-Kota Raya' or something similar & the search engines would lead ultimately to the posts in this forum !
I do believe that Handal Indah is somehow aware of the need for improvements which must be implemented in time to come in order to keep their customers & get new ones as well. A basic difference i'll say between operating a transport outfit in Singapore & Malaysia is the big differences in the areas to cover literally, which puts far greater strain on scare resources & also makes things more difficult to manage, compared to operating on a smaller area where everything is nearer & easier to monitor etc.
Big boss of HI known to be in the bus bodybuilding industry for some time till 1 day he was approached by someone in Malaysia who proposed to him to start a transport service to link MY & SGP. I suppose he being a Malaysian Chinese businessman, he then took it as an opportunity to serve the community this way & raising their material well-being same time by providing vehicles of a grade never before existed in MY & even SGP.
Somehow i see some parallel between TIBS & HI not only in the brand of vehicles & seats used & colour of vehicles but also in the broader corporate vision towards striving towards new levels of standards in omnibus transport here. Among the various operators in JB now, i'll consider HI as the premier operator there, in terms of both the hardware & service !
I even consider Handal Indah as the Lavender (confectionary business) in the transport services sector in MY. Notice how outstanding the quality of their concept & service is compared to the rest (even long standing ones) there !
As for use of SMS, i find that MY seems more advanced in innovative uses of such new technology compared to SGP. Look @ live video broadcasting of TV programs like news on handphones from DiGi, offered @ a time when no phone operator seems to offer it in SGP yet ! For me, i use 2 handphones (1 MY & 1 SGP based) so i'm able to 1st hand sense the superior cost:benefit ratio & the more advanced level of sophistication from the MY operator over the SGP one i happen to use !! So i'm not surprised if such SMS notification services be available in MY before even being talked about or heard of in SGP.
From my most recent trip on CW3 to Johor from Jurong East, i notice
the Tuas CIQ processing was more inefficiently slow than usual that the bus driver even fell asleep while waiting for people to return ! 10 minutes longer than normal wasted @ Tuas as such. The 2 counters usually opened in the largely under-used complex were lined with almost 1 bus-length of people each row when we arrived yet they can't be bothered to open just 1 more counter for a few minutes to separate the processing from the slower 'tourist' crowd there !! The ticket inspector did headcount before waking up the driver to move off. Upon reaching Gelang Patah the transfer was the quickest so far i've experienced on CW3 i.e. within 5 minutes all passengers from the incoming CW3 transferred onto either another CW3 or 666 & both left that station ! I notice now they have a short 'shuttle bus' plying between Bukit Indah & Gelang Patah station, likely an M-B OF chassi like that used in 112.
The quick 5 mins. transfer @ Gelang Patah was however 'compensated' by much slower 'tortise crawling' on the expressways later where instead of the usual 110+ km/h, the bus was only dragging along @ around 75 km/h only & overtaken all over by other vehicles while the driver seemed distracted by a SFO (small flying object) inside the bus which he can't get rid off !! So it was a rather impatient slow ride (for me) all the way to Bukit Indah in fact all the way to JBCS, where i ended my 'test ride'. Hope that's strictly exceptional rather the norm ! Therefore overall time from Jurong East to Wong Ah Fook that afternoon barely below 2 hours, longer than my previous rides !Originally posted by purplecrazed:Haha! Since you have so many ideas for customer service improvement and have a lot to suggest, why don't you consider writing a letter to HI on behalf of us all, the suffering passengers? Tell them to let's work out a "win-win" strategy for both the company & the passengers.
Anyway, wonder who's the MD or CEO of HI?? Is the "big boss" Chinese or Malay...? No point writing to their Supervisory staff... they'll say they're only a small fry... powerless to impact any change for the better.
Want HI to sms us? Wait long long.... The day that it happens, I wld think HI has turned Singaporean.
As for headcount, CW3 has been doing that ALLLLLL the time. -
You are not a driver... And stop making attacks on this.Originally posted by hseochin:If you're so afraid of ever knocking into somebody, then don't be a driver on a jammed Causeway or on any jammed road, for that matter. Else just keep quiet & take the risks as part of driving experiences in this real world !! I do believe driving in Singapore & Malaysia is 'nothing' in terms of 'challenges' on the roads compared to many other roads in this world !
When the traffic is really very bad the passengers cannot really be blamed if THEY choose to alight, although of course they do so entirelly @ their own risks ! Afterall, it's NOT a case of any bus driver forcing the passengers off the bus !! Therefore under those circumstances, it's justifiably practical if not even necessary for the drivers to release the impatient passengers so that least overall human traffic flow does not come to a dead stop just because of vehicle jams ! Those walking hence don't need to waste more time waiting till when ?! They also have alternative choices of transport once they leave the CIQ complex.
You have never seen the buses that are road bullies at the Causeway... Filter in and out without signalling!
If you are not a driver, then keep quiet. DO YOU KNOW HOW DIFFICULT IT IS TO CONCENTRATE ON DRIVING AND HAVE TO CARE WITH THIS FILTERING? -
Is it? Never have I saw a SBS bus using the car lane to cut across. That's why the claim of you said why HI buses faster, because they cut queue, speed...Originally posted by hseochin:In that case, ALL are equally 'horrible' speaking from personal experiences having taking SBST, SJE, SMRT (TIBS) & of course CW as well !
No more & no less.
Understandable in view of the circumstances @ hand, i have to add. -
Ermm... well, it's not how advanced the technology is.... it's the SERVICE MENTALITY that's important. No point having a superior technology but not knowing how to make customer service one of the company's exceptional quality. At the end of the day, people are not interested in how much you know (or what wealth/tech/gadgets you've got), but how much you really care or how you put what you've got into good use to serve others. Good service wins the heart of people.Originally posted by hseochin:As for use of SMS, i find that MY seems more advanced in innovative uses of such new technology compared to SGP. Look @ live video broadcasting of TV programs like news on handphones from DiGi, offered @ a time when no phone operator seems to offer it in SGP yet ! For me, i use 2 handphones (1 MY & 1 SGP based) so i'm able to 1st hand sense the superior cost:benefit ratio & the more advanced level of sophistication from the MY operator over the SGP one i happen to use !! So i'm not surprised if such SMS notification services be available in MY before even being talked about or heard of in SGP. -
How many years have you been driving ?!??
I'm NOT driver ??! You don't even know my background (since you make such statements !!) so please don't bother to most obviously anyhow make statements which are of course are NOT true & make a fool of yourself instead !
On 2nd thoughts i understand, because since your driving competence are 'like that' only, so you expect the world around you to adjust all over to accomodate your presense (& that of your car) on the roads here !!!! My frank advise instead, forget about such expections especially since the world in MY is more real (in all its good & not so good forms !) compared to in SGP.
You can't stand such driving risks (which many others can) than might as well quit driving & let the more able drivers drive you around instead, that is assumng you can afford that, which shouldn't be a problem ?!
So called 'road bullies' of course i've seen it all before (so rubbish again by saying i've not !) & for that matter, not only involving buses & coaches which really are 'nothing' compared to heavy duty 16t GVW & above trucks with trailers which are THE ones to be cautious of !!!!
YES & AGREED it's difficult to drive with all these distractions around BUT to me it has become part & parcel of the 'challenges' of city driving ! Get used to that instead of expecting those around your vehicle to get used to you.Originally posted by sbst275:You are not a driver... And stop making attacks on this.
You have never seen the buses that are road bullies at the Causeway... Filter in and out without signalling!
If you are not a driver, then keep quiet. DO YOU KNOW HOW DIFFICULT IT IS TO CONCENTRATE ON DRIVING AND HAVE TO CARE WITH THIS FILTERING? -
Yes. I have to maintain so, basing entirelly on my personal experiences over the years of using the Causeway !
HI buses do go faster sometimes & so do SJE buses so HI not alone in such company. As for queue jumping everybody have done it @ some time before & it's the exception rather than the norm, HI included. As for 'speeding' ?!? that depends on the driving situation @ hand because to me (i don't care what some others see it as) what which consitutues 'speeding' need NOT be so IF done under the appropriate driving conditions ! I don't blindly consider an incident as 'speeding' simply because the artifically low speed 'limits' are exceeded, which happens routinely as a matter of course as drivers go @ a more productively efficient & practical speeds !Originally posted by sbst275:Is it? Never have I saw a SBS bus using the car lane to cut across. That's why the claim of you said why HI buses faster, because they cut queue, speed... -
Broadly speaking, correct but still having the hardware is the vital stepping stone, as otherwise with only the software & service skills alone, also is difficult to bring about improvements.
BTW, i find DiGi still have ample room for improvements, having been subscribing to them for the past few years. Malaysians need to jackup further their competency in the English language e.g. As for 'good service' i've had some share of lousy service from StarHub here as well over billing matters & i overall don't find them really 'superior' compared to DiGi, especially when cost:benefit is concerned. Both sides there's ample room for improvements still as such.Originally posted by purplecrazed:Ermm... well, it's not how advanced the technology is.... it's the SERVICE MENTALITY that's important. No point having a superior technology but not knowing how to make customer service one of the company's exceptional quality. At the end of the day, people are not interested in how much you know (or what wealth/tech/gadgets you've got), but how much you really care or how you put what you've got into good use to serve others. Good service wins the heart of people. -
I will put it,
a person that dun do the activity like driving will never understand the agnony of driving...
When the road is jammed, we dun like esp buses to filter in and out w/o signalling or worst, making left 1 pure car lane
There is just no lane discipline on drivers
Or alighting ppl from buses all the way from MY side of the Causeway, BC never think of safety, we drivers fear.
Or flashing headlights at narrow road to get their way through and get into accidents -
Yeah, I agree with you on that too. But speaking of public transportation, in terms of reliability, consistency, efficiency & punctuality, it still seems like a real struggle on M'sia side. I know it's not right to say that in SG (whether it's SBST or TIBS), that the service quality is near perfect, but we can't deny that overall, it's a far more pleasant experience compared to M'sia. But then again, I also know it's NOT FAIR to compare the quality of bus service between countries because of the differences in geographical setting, social-cultural influence, road structures, city designs, traffic flow & many other factors.Originally posted by hseochin:Broadly speaking, correct but still having the hardware is the vital stepping stone, as otherwise with only the software & service skills alone, also is difficult to bring about improvements.
BTW, i find DiGi still have ample room for improvements, having been subscribing to them for the past few years. Malaysians need to jackup further their competency in the English language e.g. As for 'good service' i've had some share of lousy service from StarHub here as well over billing matters & i overall don't find them really 'superior' compared to DiGi, especially when cost:benefit is concerned. Both sides there's ample room for improvements still as such.
To say, "If only HI wld sms the passengers" is mere wishful thinking. Not because this is not possible... but the question is "Will they??" For HI to arrive at this standard of efficiency, it'd call for a higher level of commitment to their service which currently is below 5 on a scale of 0-10 for CW3.
From a passenger's viewpoint, we could see many "wiser" solutions that will not only please us but also prove to be more cost effective for HI, thus benefitting both parties in return. But perhaps HI has its own internal problems (or politics?) to work on.
A company's vision has to be right. If it is into this merely for the competition, fame & profit, it will lose its sustaining power. Because the focus is no longer on meeting the needs of the passengers, thus the "tidak apa" attitude. But if it holds on to its flaming passion to serve & a vision to create a better-class transportation system, it'll definitely be here for the long run and grow to greater heights. That of course, would boil down to the leadership. A strong and mature leadership is needed to guide & motivate its staff to provide better quality service.
So if HI can't even prove that they're serious abt transporting us between JB-S'pore via 2nd Link, with all that sloppiness, you can forget abt them ever wanting to "sms" us. -
Yes, in terms of service quality, generally speaking, public transport in SGP has the edge over that in MY. But i attribute that firstly to the fact that compared to MY, SGP really has no choice but to jackup the standard in public transport as unlike in MY or many other countries with plenty of land, those there not happy with public transport there can take the relatively cheap & easy way out by buying their own car. This unfortunately tends not so likely in SGP due to the perpetually much higher costs of cars here. My stand has always been that the Government here owes it to the people to provide a top class transport system since the alternative of cheap private cars would never tend to materialise given the land shortage problem in SGP. Secondly, when it comes to managing almost anything SGP, due to the much smaller size over MY, i consider has the 'natural' advantage in that it'll always tend to be easier to manage a small plot of land over a much bigger one. In MY, due to the vastness of the country, it would always remain more challenging to run almost anything there compared to in SGP. More manpower, more delegation, more need for competent top management etc.
Therefore taking into account the more challenging environment in MY due to the lesser physical proximity, the far more competitive environment among bus operators in MY, amongst various other resource constrains etc., my impressions of HI so far, from its performance in operating CW 1 & 2 over the past year & now CW3 so far, is still overall on the favourable side of things.
I notice that HI pays its staff like drivers a fixed salary [which i consider a good thing eventhough it means the company may have to take a higher risk in so doing in case the revenue not as high as expected etc.] compared to some other MY operators where it tends to be too profit oriented to the extent that those other operator's drivers overtake others to fight for passengers (like some taxi drivers) or refuse to pick up certain passengers etc. because their salaries tend to be tied very directly to the day's revenue !! So far i've not encountered such undesirable behavior from HI's drivers, which i have to regard as among the better ones in MY as a whole ! If you read some of my other posts in this forum, you'll should be able to understand why i hold such impressions.
I've even enough confidence to predict better things to from HI in time to come. To my mind, HI has embarked on something which is most unlikely that it would lose or want to give up on.
This idea of mine of SMS info service on demand of EAT for interested regular passengers, is of course only an idea for now & may not even be eventually needed if other solutions are deemed sufficient to make their service reliable & prompt enough. Implementing such a facility is of course more easily said than done, as with almost anything else in such a much bigger country compared to in SGP.
As regards serving the market, i'll put it that firstly, the company must be able to find it financially viable to exist & run the services. Having advanced beyond this 'basic corporate need', then it can look into the more qualitative aspects of service excellence & customer care etc. If there's not enough money to even 'eat' in the 1st place, then not realistic to expect it to provide anything more.
As for judgement on CW3 service levels, i'll consider it highly premature to jump to conclusions of HI's inability to perform satisfactorilly simply because it's charting new territory since it's closest 'ex-competitor' [Maju on route 262] didn't go to Jurong East. In situations like these, i not surprised even HI themselves right now are still doing various trial & error fine-tuning of their operational logistics as noone in the history of SGP & MY has ever operated Jurong East to Kota Raya or Larkin public bus service before CW3 existed.
Therefore i'll reserve any perceptions of sloppiness say to the day when there's another operator plying exactly the same route since it's only then that one can really gauge if 1 operator is more sloppy over another etc. as an apple to apple to comparison always tends to be more accurate than apple to say orange comparison.Originally posted by purplecrazed:Yeah, I agree with you on that too. But speaking of public transportation, in terms of reliability, consistency, efficiency & punctuality, it still seems like a real struggle on M'sia side. I know it's not right to say that in SG (whether it's SBST or TIBS), that the service quality is near perfect, but we can't deny that overall, it's a far more pleasant experience compared to M'sia. But then again, I also know it's NOT FAIR to compare the quality of bus service between countries because of the differences in geographical setting, social-cultural influence, road structures, city designs, traffic flow & many other factors.
To say, "If only HI wld sms the passengers" is mere wishful thinking. Not because this is not possible... but the question is "Will they??" For HI to arrive at this standard of efficiency, it'd call for a higher level of commitment to their service which currently is below 5 on a scale of 0-10 for CW3.
From a passenger's viewpoint, we could see many "wiser" solutions that will not only please us but also prove to be more cost effective for HI, thus benefitting both parties in return. But perhaps HI has its own internal problems (or politics?) to work on.
A company's vision has to be right. If it is into this merely for the competition, fame & profit, it will lose its sustaining power. Because the focus is no longer on meeting the needs of the passengers, thus the "tidak apa" attitude. But if it holds on to its flaming passion to serve & a vision to create a better-class transportation system, it'll definitely be here for the long run and grow to greater heights. That of course, would boil down to the leadership. A strong and mature leadership is needed to guide & motivate its staff to provide better quality service.
So if HI can't even prove that they're serious abt transporting us between JB-S'pore via 2nd Link, with all that sloppiness, you can forget abt them ever wanting to "sms" us. -
Well, in some ways I am very thankful that CW3 came into existence.Originally posted by hseochin:As for judgement on CW3 service levels, i'll consider it highly premature to jump to conclusions of HI's inability to perform satisfactorilly simply because it's charting new territory since it's closest 'ex-competitor' [Maju on route 262] didn't go to Jurong East. In situations like these, i not surprised even HI themselves right now are still doing various trial & error fine-tuning of their operational logistics as noone in the history of SGP & MY has ever operated Jurong East to Kota Raya or Larkin public bus service before CW3 existed.
Therefore i'll reserve any perceptions of sloppiness say to the day when there's another operator plying exactly the same route since it's only then that one can really gauge if 1 operator is more sloppy over another etc. as an apple to apple to comparison always tends to be more accurate than apple to say orange comparison.
It does spare me the lethargy that I'd experience if I were to travel via causeway 'coz that wld mean having to travel all the way to town from my home before I cld hop onto CW1.
Anyway, it's the 4th week of operation now and I've come to realised that whenever a driver who's scheduled to depart from Kotaraya at a particular time in the morning is having his off day/MC/leave, there doesn't seem to be a replacement for him. End up passengers standing along Tmn Perling & Bkt Indah will hv to wait for the next bus that comes 20mins later, causing us to feel anxious because the bus which we usually board at a particular time did not turn up. It has happened a few times before and this morning was another classic example. And to think that some of the HI drivers at GP were quite surprised how come the bus that picked us ALL up were pretty packed, which was not the norm. I overheard their conversation. Staff A asked our driver "Wah, so many people. Where are they from huh? Bkt Indah izzit?" Our driver answered, "No, these are the ones I picked up who were supposed to board the bus prior to mine..."
It's funny how come the staff @ Gelang Patah didn't realise why there was no local bus from Kotaraya coming in to fill up the 1st bus departing for S'pore at 6.30am today?? I bet the 1st bus that left for JE (no. plate 3105) was very empty this morning because the only ones who managed to hop onto it were the ones who drove to GP. And none of the HI staff sensed something was wrong??? I believe they knew..... but again, not sure what to do.... just pretend it's okay. -
Yeah, I know you always like to phrase "apple compare with another apple , not with orange".Originally posted by hseochin:........Therefore i'll reserve any perceptions of sloppiness say to the day when there's another operator plying exactly the same route since it's only then that one can really gauge if 1 operator is more sloppy over another etc. as an apple to apple to comparison always tends to be more accurate than apple to say orange comparison.
But this particular "apple" (CW3) not red, sweet & crunchy enough though... Then again, "if orange don't have, apple also can".
Yeah, I know... be patient, they're still a baby... after all, we can't deny that HI & CW3's revolutionary birth changed the course of history...... They're doing things never before done by other bus operators in MY. In some ways, we applaud them.... let's cheer them to do better!