Originally posted by SBS1984E:
If I paid cash for my fare and the bus broke down, how do I claim the money back?
(Have to upppz if not this thread would be lost in the flamewar)
go and read transit link website lah. actually just like last time mah when no breakdown ticket... if pay cash , bus breakdown, alight the bus and then take another bus and just board without paying...
anyway, if pay by cash and bus breakdown, u lugi a bit loh..
cos if pay by ezlink, the current trip will be free and u get breakdown ticket. Then u board the next bus and pay for the new trip for which u might have travelled quite some distance on the breakdown bus. so u might be paying S$0.65 for the new trip instead of S$1.35 or so..
But for cash passengers, u get back nothing loh, just another free ride on the next bus plus complimentary ticket.
For Ezlink UsersThe current trip will be free if you follow the instructions to claim back the initial amount deducted:
Wait for the bus driver to switch the readers to the Breakdown mode.
Tap your ez-link card on the reader that is closer to the bus driver. This will credit back the initial amount deducted.
Collect a complimentary ticket from the bus driver. Ticket is valid for one month from date of issue and can be used for another trip.
Take another bus. You will need to tap your ez-link card upon boarding this bus and tap when alighting.
For Cash Paying PassengersCollect the complimentary ticket from the bus driver and alight. Ticket is valid for one month and can be used for another trip.
When boarding the next bus, show the bus ticket to the bus driver and inform him that you were from a breakdown bus.