Woman flung off bus seat: Son upset with SBS staff
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LAST SATURDAY, my elderly mother and aunt boarded SBS service 133 (vehicle No. SBS 312B) in Rochor Road. Both took a seat in the second row behind the driver. During the journey, the bus was travelling at a high speed.
At about 4.25pm, the driver made a fast and sharp turn at the junction of Lavender Street and Serangoon Road, flinging my mother from her seat. She landed flat on her back and couldn't get up.
A short distance away, the driver halted the bus - only to glance in the rear-view mirror. Two kind passengers, however, helped my dazed mother to her seat. The driver did not inquire or give assistance to my mother, and continued to speed off on his journey.
On reaching Ang Mo Kio Bus Interchange at about 4.45pm, my mother and aunt approached SBS Transit Passenger Office and reported the incident to two officers at the service counter.
The male officer took down my mother's feedback and particulars. My mother and aunt then identified the driver at the office. The driver denied any incident had occurred during his journey. The female officer even warned my mother of false allegations and demanded that she bring in other witnesses - apart from my aunt. She even claimed my aunt was not a 'reliable' witness.
My mother later complained of back ache and I took her to a GP, who referred her to Changi General Hospital. There she was diagnosed with a fractured lower back and tenderness over her left shoulder and upper limb.
I am aghast at the actions of the bus driver. Nor do I condone the behaviour of the SBS counter staff. Till now, no one from SBS has called to inquire or follow up on my mother's feedback.
Stanley Lim Chee Hoe
http://www.straitstimes.com/ST%2BForum/Story/STIStory_157445.html
still dare to increase bus fare...
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y those whohelped her to her seat nv step up n yell at the driver??
still dare to increase fare...
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one sided story???
suay no camera.. i believe its a dm O.405 sv133?? -
that's why they need to increase bus fares to buy new buses with electronic stability control
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What's new? AMDEP again.
No wonder I don't like that depot. -
Point to note is that Bukit Merah and Clementi are regulars in the second half of the SBST route group ranking list. The top three are always the same, Serangoon, Toa Payoh and Boon Lay, just that sometimes they swap places with any of the other two in the top 3. Ang Mo Kio is in the upper half of the list. Eunos is the only amdep depot route group which is on the bottom half of the list. So let the results speak for themselves.Originally posted by SBS9806J:What's new? AMDEP again.
No wonder I don't like that depot.
The list is determined by No. of complains, accident rate (day and night as separate field), compliments, efficiency, among others. -
need safety belts on buses now
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Some drivers really have attitude problem. But I think the counter staff reacted in such a way because the person himself was also v. rude. I just took Sv58 on Wed, and then the bus jerked and this small boy fell down, and started crying. So the bus driver stopped and checked on him. In conclusion, good things happen too, just that people complain more than they compliment.
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if dis happen to my mom, fcuk care the bus capt no abuse sh1t, imma round hse kick him to oblivion
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Mister... was I comparing AMK to other route groups?Originally posted by Scania:Point to note is that Bukit Merah and Clementi are regulars in the second half of the SBST route group ranking list. The top three are always the same, Serangoon, Toa Payoh and Boon Lay, just that sometimes they swap places with any of the other two in the top 3. Ang Mo Kio is in the upper half of the list. Eunos is the only amdep depot route group which is on the bottom half of the list. So let the results speak for themselves.
The list is determined by No. of complains, accident rate (day and night as separate field), compliments, efficiency, among others.
And like you said, the results are based on complaints and other stuff. However, the number of complaints does not necessarily reflect the number of BCs that have bad attitude. -
Originally posted by SBS9806J:Mister... was I comparing AMK to other route groups?
What's new? AMDEP again.
You were saying that amdep again, when amdep route groups fair better on average than some western ones, and that these western ones have worse records than the amdep ones. A compairson is made to substantiate my argument.
No wonder I don't like that depot. -
wa kau...si buey chim....Originally posted by Scania:Point to note is that Bukit Merah and Clementi are regulars in the second half of the SBST route group ranking list. The top three are always the same, Serangoon, Toa Payoh and Boon Lay, just that sometimes they swap places with any of the other two in the top 3. Ang Mo Kio is in the upper half of the list. Eunos is the only amdep depot route group which is on the bottom half of the list. So let the results speak for themselves.
The list is determined by No. of complains, accident rate (day and night as separate field), compliments, efficiency, among others.
as in route groups -
No need to talk to SBS lah. Go make a report at the police station and/or sue SBS directly liao in a civil claim!
If I were you, I'll raise more hell by bringing it to the press. How can SBS not at least make an inquiry/investigation before disregarding any complaint, particularly when there is physical injury caused?
See if SBS will still raise bus fares! -
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Full of accusing,Some peoples just a big sore losers,If some one elses dont help them they will make a big fuss.Think those Gahmen kias SBST let you sue them for free ah?C'mon lah.
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oh no so sad to hear that..how's yr parent now?
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not my parent, is from a ST reportOriginally posted by wului99:oh no so sad to hear that..how's yr parent now? -
In case you don't know , some HK (if not all) have seat belts installed.Originally posted by FireIce:need safety belts on buses now -
SBS always give poor service somemore want to increase bus fareOriginally posted by :No need to talk to SBS lah. Go make a report at the police station and/or sue SBS directly liao in a civil claim!
If I were you, I'll raise more hell by bringing it to the press. How can SBS not at least make an inquiry/investigation before disregarding any complaint, particularly when there is physical injury caused?
See if SBS will still raise bus fares! -
ohh i made a mistakeOriginally posted by Dead_Man_Inc:not my parent, is from a ST report
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what's why my meaning of SBS= SI Bei SianOriginally posted by t_a_s:SBS always give poor service somemore want to increase bus fare
agree? -
This type of incident..still increase fare then want us to let them work in safe environment..nice attempt la
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didnt she even hold on to anything? how fast can the bus turn until it FLINGS a human off the seat?
the seat got put petroleum jelly is it?! -
I gotta feeling that this particular female officer could be related to the bus driver of service 133. That's why she side the bus driver instead of taking action against him.
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yeah...the mistress of the BC...why they dun want to be open about it it's because BC already got wife already....the BC bonked the female officer shiok shiok that she must ensure that nothing must be happen to him mah....if he's gone then who's gonna give her shiokness...Originally posted by TIB1018B:I gotta feeling that this particular female officer could be related to the bus driver of service 133. That's why she side the bus driver instead of taking action against him. 