SMRT Area residents being ignored?
-
my wife work in Newton area and on that day , she went to Newton MRT at around 7.05pm and were told that the MRT were down. She was going back to AMK. Thus she took bus back. What was puzzling was that newspaper report that north bound train were affected between marina and city hall only?Originally posted by sBs_boy:Have you read the papers recently ? You have any idea how many letters was being aimed at SMRT recently due to their "Technical" fault ? Causing thousands of passengers to be stuck at various stations ?? DBG had a small fire over at the station and thus causing part of the NSL to be shut down. What did SMRT do ? Instead of providing shuttle buses to the affected passengers, Staffs were found to be asking people to refund and find their own means of transport home. Is this the way to handle the situation ??
When NEL had problems with Outram stn, Shuttle buses were activated within 30mins to provide shuttle service to affected passengers.
NEL may be small..
But the service standards that you see is totally different.
Or rather, i should say..
Its Worlds apart.
really do not know what is really happening that day also. -
Is it wrong for me to say why SMRT services needs improvements + substantiation? Why am I deserve to be callously and vindictively called an idiot and a fool by some twerp here?Originally posted by muziq bus:issit wrong for one to like SMRT and not get dissed?
no?
sure, gohby thinks that way...
all cos i insulted SBST in this forum in 2005.
and right now, he's gonna make fun of my replies again.
if SMRT area residents are being ignored, then i would still be stuck in papua new guinea.
SMRT serves the pockets of my towns and i am pleased.
ya gohby, its your turn to poke fun at my comments...
go la.
the honour is all your.
we're waitin...
we have no rights to stop u from insultin SMRT
but the mod does...
You think i give a hoot if u insulted SBS Transit in 2005 or something? I cant even be bothered on what u said, seriously, let alone something that "supposedly happened" 2 years ago! Quite petty, arent you? Goo goo goo gah gah gah, here is the pacifier for you!
You can be pleased with SMRT serving your town. I can be listing and exemplifying why SMRT's enhancements are superficial. How kind of you to reply with a shower of pleasant insults!
WAIT WAIT. I committed a grave mistake. You are right la muziq bus, you are right, okay? Whatever you say, you are right? Can?
-
sure. u win la. u been waitin' for that.Originally posted by gohby:ADDII: No emperor, I know you have photographic memory. Please don't make hasty generalisations, can? Pls learn to express yourself clearly, instead of shooting random stuff, my lord!
ya, u proved that you're the smartest being here.
reply please...
in conclusion, SMRT area residents are being ignored in the papers and even in this forum.
lord gohby have something to say now... do reply.
i'm done. -
Gosh, you can't tell right from wrong can you?Originally posted by carbikebus:First of all dun show off that you're something here,Secondly i dun vent my anger here except that this topic has already been discussed numerous times so why must we make it big.Its true that SMRT SUCKS SO?What can they do and what can we?I'm not saying that SBST sucks only the way the BC handle the things is not right at all.Complain?You think i'm so free like someone elses?If i want to post in all 3 forums so?You're free to delete the post IF you're the Admin or Mods there,If not just shut the hell up.Period.You dun trouble i dun give you one ok?This is between sbst275 and me,Who are u to interfere btw?You not happy feel free to PM.
No one is trying to show off anything. If there's anyone who enjoys showing off or attracting attention, it should be you.
What simnatic, the thread starter had done was to post an article about SMRT he came across in the media, which was written by some member of the public.
Tell me, what is sbst275 guilty this time? Nothing. He just highlighted a complaint made by some member of the general in the public about SMRT in the forums?
So tell me who is at fault? sbst275 or simnatic for highlighting something that is already in the media?
Perhaps you might what to accost the blame to the general members of the public?
If you are sick and tired of this endless discussion about whether SMRT has been lagging behind in service initiatives, I pose you this challenge. If you are articulate enough, why don't you write a letter to the mass media and tell them to stop printing comments about SMRT, or better still write a letter to defend SMRT. (I pose this challenge to muziq_bus as well).
And if you suffered any grievances that day on Service 24, SBS 0180P, I think the better channel would be to write a lodge a complaint with SBST via the internet or the telephone. If you had the time to type the whole incident out then copy and paste them on three forums, I am sure that time will be more well spent on informing the company directly what had happened so as to take remedial action. So do not say you are not free. Because you clearly had nothing better to do. Wouldn't this benefit other commuters then more than ranting and raving about the same incident on three forums? You sound like a kid who is unable to get what he wants and start bawling like a baby. -
Trains were actually running but at reduced frequencies along the northbound side.Originally posted by lemon1974:my wife work in Newton area and on that day , she went to Newton MRT at around 7.05pm and were told that the MRT were down. She was going back to AMK. Thus she took bus back. What was puzzling was that newspaper report that north bound train were affected between marina and city hall only?
really do not know what is really happening that day also.
Train service was disrupted between
1. Newton and Marina Bay southbound (due to crossover being at Newton, trains were turned back here)
2. Raffles Place and Marina Bay northbound (as eastbound trains were pulled in to run that stretch since there is no other way to put northbound trains in, but at reduced frequencies) -
Oh no,Originally posted by Zilchster:If you are sick and tired of this endless discussion about whether SMRT has been lagging behind in service initiatives, I pose you this challenge. If you are articulate enough, why don't you write a letter to the mass media and tell them to stop printing comments about SMRT, or better still write a letter to defend SMRT. (I pose this challenge to muziq_bus as well).
i already mentioned many times
i am happy with SMRT in my area.
I dont care what happens at other areas.
your challenge...?
nah, you're better with words than me.
You said i was from Papua New Guinea
and all i can do is curse.
i'm done with you as well. bye. -
I suppose this is too way off the topic. Everyone cool down a bit, we can discuss this again at a later time.
Ok, new news is in, but all pls dun flare up again.
-
Nov 15, 2007
More than 700 SMRT buses undergoing mid-life upgrade programme
IN THE letter, 'SMRT found lacking when it comes to public bus improvements' (ST, Nov 5), Mr Muhammad Hazique Salahudin asked about SMRT's plans for new buses and when the older buses will be replaced.
We have recently started the mid-life upgrade programme for more than 700 SMRT buses. The upgrade is done in phases, and will be completed over the next eight years.
To date, over 100 buses have already been upgraded. To enhance customer service, SMRT is purchasing more than 130 new buses to replace the older ones. The first 66 buses which are wheelchair-accessible will be out on the roads next year.
SMRT is also mindful of the travelling needs of the aged and had introduced bendy buses since 1996. These buses can carry more passengers and are easier for the elderly to board and alight.
To meet commuters' travel demands, SMRT monitors ridership pattern and considers feedback from passengers and stakeholders. Several new services and enhancements to existing services were made. For example, to reduce passengers' travelling time from the north to the east of Singapore, we operated Service 969 plying between Woodlands and Tampines and Service 965 plying between Yishun and Sengkang. We also introduced express service 854E from Yishun to Bedok in April this year. In addition, starting this year, we extended the coverage for Service 966 so that Bukit Panjang residents can enjoy a faster and more direct service to Toa Payoh, Eunos and Marine Parade. Besides enhancing our basic bus services, SMRT also introduced premium bus services to provide passengers more direct and comfortable bus journeys.
The general public use buses as an essential mode of transport, complementing the MRT, which is the backbone of our public transport system. As a multi-modal transport service provider, SMRT is continually looking at ways to provide seamless journeys to enhance commuters' convenience. We will continue to deliver services that reduce travelling times while enhancing accessibility and passenger convenience.
We thank Mr Salahudin for sharing his thoughts with us.
Kuek Chor Ling (Ms)
Manager, Corporate Marketing and Communications
SMRT Corporation Ltd
Refurbishment to CAC Nissans or just seat cover changes for the older O405's?
-
Originally posted by ^tamago^:
wait...they say the upgrading will be completed in the "next eight years"? Wouldn't the buses' have expired by then? Or are they referring to the habits which will be mid-life in eight years time?
[b]Nov 15, 2007
More than 700 SMRT buses undergoing mid-life upgrade programme
IN THE letter, 'SMRT found lacking when it comes to public bus improvements' (ST, Nov 5), Mr Muhammad Hazique Salahudin asked about SMRT's plans for new buses and when the older buses will be replaced.
We have recently started the mid-life upgrade programme for more than 700 SMRT buses. The upgrade is done in phases, and will be completed over the next eight years.
To date, over 100 buses have already been upgraded. To enhance customer service, SMRT is purchasing more than 130 new buses to replace the older ones. The first 66 buses which are wheelchair-accessible will be out on the roads next year.
SMRT is also mindful of the travelling needs of the aged and had introduced bendy buses since 1996. These buses can carry more passengers and are easier for the elderly to board and alight.
To meet commuters' travel demands, SMRT monitors ridership pattern and considers feedback from passengers and stakeholders. Several new services and enhancements to existing services were made. For example, to reduce passengers' travelling time from the north to the east of Singapore, we operated Service 969 plying between Woodlands and Tampines and Service 965 plying between Yishun and Sengkang. We also introduced express service 854E from Yishun to Bedok in April this year. In addition, starting this year, we extended the coverage for Service 966 so that Bukit Panjang residents can enjoy a faster and more direct service to Toa Payoh, Eunos and Marine Parade. Besides enhancing our basic bus services, SMRT also introduced premium bus services to provide passengers more direct and comfortable bus journeys.
The general public use buses as an essential mode of transport, complementing the MRT, which is the backbone of our public transport system. As a multi-modal transport service provider, SMRT is continually looking at ways to provide seamless journeys to enhance commuters' convenience. We will continue to deliver services that reduce travelling times while enhancing accessibility and passenger convenience.
We thank Mr Salahudin for sharing his thoughts with us.
Kuek Chor Ling (Ms)
Manager, Corporate Marketing and Communications
SMRT Corporation Ltd
Refurbishment to CAC Nissans or just seat cover changes for the older O405's? [/b] -
That's pathetic.. they have to bring in "new services" introduced on 2001. Which is evident that they don't have much done in recent years.
So what's the great deal about the mid-life upgrade? SBS Transit has theirs done long ago. And for some reasons I think the rate of the buses being upgraded has gone down.. To the rate in which I think there's no buses undergoing MUP?
-
I think this is the highlight of the whole letter already...Originally posted by ^tamago^:Nov 15, 2007
More than 700 SMRT buses undergoing mid-life upgrade programme
The general public use buses as an essential mode of transport, complementing the MRT, which is the backbone of our public transport system. -
Originally posted:
Not meant to be provocative, but i think this excerpt can be placed in the jokes forum. I can't believe SMRT is brazenly deluding readers in thinking that they have been making a conscientious effort to improve their service standards while they havent been doing much.
[b]Nov 15, 2007
More than 700 SMRT buses undergoing mid-life upgrade programme
SMRT is also mindful of the travelling needs of the aged and had introduced bendy buses since 1996. These buses can carry more passengers and are easier for the elderly to board and alight.
To meet commuters' travel demands, SMRT monitors ridership pattern and considers feedback from passengers and stakeholders. Several new services and enhancements to existing services were made. For example, to reduce passengers' travelling time from the north to the east of Singapore, we operated Service 969 plying between Woodlands and Tampines and Service 965 plying between Yishun and Sengkang. We also introduced express service 854E from Yishun to Bedok in April this year. In addition, starting this year, we extended the coverage for Service 966 so that Bukit Panjang residents can enjoy a faster and more direct service to Toa Payoh, Eunos and Marine Parade. Besides enhancing our basic bus services, SMRT also introduced premium bus services to provide passengers more direct and comfortable bus journeys.
The general public use buses as an essential mode of transport, complementing the MRT, which is the backbone of our public transport system. As a multi-modal transport service provider, SMRT is continually looking at ways to provide seamless journeys to enhance commuters' convenience. We will continue to deliver services that reduce travelling times while enhancing accessibility and passenger convenience.
[/b]
Firstly, they go and talk about the bendy buses. Nice. SMRT wasnt even in charge of the bus operations during 1996, and they dare say that they "introduced bendy buses yada yada yada". Secondly, in view of their infinitesimal improvement to bus services, they have to dig out something as ancient as 1996.
Next, they went to harp on their new services. This further proves SMRT have hardly anything to talk in terms of improvement so they had to literally list down their measly new services (even dated back to 2001!).
Cut the tall story that they want to provide seamless journeys to enhance commuters' convenience. We can see very well for ourselves if they are doing so or not.
Digressing a little,
I cant believe SMRT is using the word "extension" when they merely tweaked 858's route very very little to call at the new T3 bus stop. What an extension!!
SMRT reminds me of a candidate who has nothing to write in the exam script because he hasnt been studying and thus, desperately trying to spin fabulous tales and smoke to deceive the marker. -
I stay in SMRT area.... both CCK INT and BP INT is near me i very happy about the routes they offering..
yeah the 966 extension is so benefical for residents here.. i seen students make use of this service to travel to the other part of the island.. example CCK/BP to ITE college East
furthur SMRTB and SMRT train different department one right? -
the only decent thing they have done so far is the amendment of 966 into bt panjang.
-
I love that oneOriginally posted by gohby:... they go and talk about the bendy buses. Nice. SMRT wasnt even in charge of the bus operations during 1996, and they dare say that they "introduced bendy buses yada yada yada". Secondly, in view of their infinitesimal improvement to bus services, they have to dig out something as ancient as 1996...
... summarises how pathetic SMRT is. I think Mr Salahudin will be incensed to hear this 
.
... and speaking about refurbishments ... I think some of those buses are poorly done
-
as weird as it sounds, this time i have to agree.Originally posted by gohby:Firstly, they go and talk about the bendy buses. Nice. SMRT wasnt even in charge of the bus operations during 1996, and they dare say that they "introduced bendy buses yada yada yada". Secondly, in view of their infinitesimal improvement to bus services, they have to dig out something as ancient as 1996.
Next, they went to harp on their new services. This further proves SMRT have hardly anything to talk in terms of improvement so they had to literally list down their measly new services (even dated back to 2001!).
Cut the tall story that they want to provide seamless journeys to enhance commuters' convenience. We can see very well for ourselves if they are doing so or not.
I cant believe SMRT is using the word "extension" when they merely tweaked 858's route very very little to call at the new T3 bus stop. What an extension!!
u know i dont care 'bout what SMRT do...
but in the reply letter... it got me really concerned... they are still proud of ancient improvements? and they stake claim to changes they never did?
SMRT taking us for fools?
i am still disturbed with the 1996 part... what rubbish...
but no matter what, i am still satisfied with SMRT at BB...shoot them for all i care
if mr salahudin dont know much bout bus history, i think he might buy the lies and be happy with the fact that SMRT buyin new buses and refurbishin....Originally posted by Yaimster:I love that one ... summarises how pathetic SMRT is. I think Mr Salahudin will be incensed to hear this .
... and speaking about refurbishments ... I think some of those buses are poorly done
if that mr is smart, then i am expecting another reply from him regarding their pathetic letter -
let's jus say, all the ex-Tibs top management left and those that replaced them probably hail from SMRT, does thing the SMRT way and takes cue from SMRT.Originally posted by patdog112:furthur SMRTB and SMRT train different department one right? -
It would have been better if a reverse takeover had happened. Imagine TIbs directors in charge of train ops.Originally posted by ^tamago^:let's jus say, all the ex-Tibs top management left and those that replaced them probably hail from SMRT, does thing the SMRT way and takes cue from SMRT.
-
In fact, the merger wouldn't have happened if not SBST won the NEL contract. SMRT would still be monopolising the MRT system and TIBS and Singapore Bus Services would still stand as it is. Former white + red and yellow + orange liveries, anyone?Originally posted by iveco:It would have been better if a reverse takeover had happened. Imagine TIbs directors in charge of train ops. -
I guess since SMRT controls a large portion of area in terms of MRT lines, they don't really need to introduce a lot of trunk service routes to complement with the MRT lines. Anyway, many people are taking MRT nowadays instead of trunk service buses to their destinations since they are faster.
So, I infer that with Circle Line coming up, they are trying to make journeys especially at SMRT areas like this.
Feeder/Trunk to MRT, MRT to another MRT station. Feeder/Trunk from MRT station to another destination.
As a result, multiple transfers are required.
What I can recommend is that perhaps they can increase the transfer rebate to reduce the prices caused by transferring and make this type of journeys a more attractive one. -
Yep, I just read an article posted by tammy off the Trains forums, SMRT's train ridership hit 40 million for the first time ever. In a month. I think even SBST can't be on par with it, considering over 2 million bus riderships and less than 400k train riderships.Originally posted by tanjun:I guess since SMRT controls a large portion of area in terms of MRT lines, they don't really need to introduce a lot of trunk service routes to complement with the MRT lines. Anyway, many people are taking MRT nowadays instead of trunk service buses to their destinations since they are faster.
So, I infer that with Circle Line coming up, they are trying to make journeys especially at SMRT areas like this.
Feeder/Trunk to MRT, MRT to another MRT station. Feeder/Trunk from MRT station to another destination.
As a result, multiple transfers are required.
What I can recommend is that perhaps they can increase the transfer rebate to reduce the prices caused by transferring and make this type of journeys a more attractive one.
Well, SMRT has done magnificently well for the Trains part, maybe because they specialise in trains. Now for buses. If they could introduce more new buses to complement with frequencies of 4 ~ 5 minutes per bus (basically, doubling the fleet) which I think it quite possible since they get so much profits per year from (40 million riderships in a month). Minus off train operating costs and the refurbishment of trains I think the amount left is quite substantial to supplement the Buses with new bus fleets. Double the SMRT fleet is around 750 ~ 800 buses which is just a little more than what SBST has ordered, 500 Scanias. If they can do that, cutting the waiting time by half, I'm sure more people would be pleased. But then again, fuel prices are at a crazy stage now; I think SBST even suffers from it. By limiting passenger transport to trains, they are actually saving fuel because trains operate on electricity and not on fuel. They save cost and save the environment.
If SBST can chug up such a huge sum of money to buy new buses even with monthly riderships less than 13 times that of SMRT, why can't SMRT? I'm happy to welcome the doubling of bus fleets as it would make passenger satisfaction higher.
EDIT: Heres the link: http://www.sgforums.com/?action=thread_display&thread_id=291715 -
i wonder who invented what train competition? how do u compete when they are going into different areas? competing whose frequency better? compete who earn more profit? competing which station mainteance is the best?
-
Compete which operator has better passenger satisfaction.Originally posted by Y_Shun:i wonder who invented what train competition? how do u compete when they are going into different areas? competing whose frequency better? compete who earn more profit? competing which station mainteance is the best? -
This is what I called "suck thumb"......
You can't do anything with the nonsense reply.
Quite a lot of things not answer : eg but what about the basic services used by the majority?
Withdraw service 921 and substitute that with service 922. that's is called introduction of new service. same for 882.
Also, after 12.00 midnight you will hardly see any SMRT services in town that return to the housing estates.... Conversely.... at 1 am I still can see Sv 170 plying from JB towards Queen Street at Woodlands Road. -
No point lamenting or talking about SBST winning the NEL contract. The dust has been settled for how many years. So we have to live with it.Originally posted by Oceane:In fact, the merger wouldn't have happened if not SBST won the NEL contract. SMRT would still be monopolising the MRT system and TIBS and Singapore Bus Services would still stand as it is. Former white + red and yellow + orange liveries, anyone?