Did you know...? (Part 2)
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Originally posted by SBS9888Y:
I would say that SBST has improved on their Cutomer Service standards.
I made a complaint recently and the problem was rectified within an hour. I found that the SBST staff were efficient and swift in dealing with the situation and would like to commend them and also to share it with you guys.
I was onboard SBS9835A on Service 31 from Geylang Rd to Toa Payoh Int.
The bus was stuffy on the upper deck and there was close to no aircon at all. Immediately, i called CRO at 1800 2872727 to report the matter and when the bus reached Toa Payoh Int, it was put out of service and replaced with SBS 9141T. (AMDEP SP) and to top it off, they gave me 2 complimentary tickets as reimbursement or more like service recovery for the unpleasant ride which they took the effort to resolve the problem and would like to applaud them for their efforts
Cool. Congratulations for winning those 2 tickets.
SMRT replies fast too, usually less than 3 days. Guaranteed reply but no action taken, just reply back nicely. LOL... Got talk but no action. -
SBS9632T of Service 168 still retains the SuperBus Logo sticker from SBS Era instead of SBS Transit.
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it has been there before u join the forum lol
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Dunno if sensitive. If too sensitive... just delete... Overheard some BC teaching another how to log in to the DDU at AMK Int.
EDIT: Yeah is sensitive. ): -
Originally posted by Junyang700:
Cool. Congratulations for winning those 2 tickets.
SMRT replies fast too, usually less than 3 days. Guaranteed reply but no action taken, just reply back nicely. LOL... Got talk but no action.Wonder if fast reply is only for complaints. I sent in a compliment and they took nearly 2 months to acknowledge.
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Originally posted by SMRT BUSES LuvER:
Did u guys noe that some1 in wikipedia put in K310UD, Volvo B9R and Irisbus Citelis as part of SBS Transit's fleet! Here is the link.. http://en.wikipedia.org/wiki/Sbs_transit.
i do know this http://en.wikipedia.org/wiki/SBS_Transit_Service_143
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look at the number of wheelchair signs on that page :lol:
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Originally posted by SBS9888Y:
i do know this http://en.wikipedia.org/wiki/SBS_Transit_Service_143
mr author143 did not skip any stops when it moved to Toa Payoh Town Park on 31 May 1998, not 1999.
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Erm i thot Last time svc143 Terminate From Toa Payoh Int to Jurong Depot?
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Originally posted by Scania N113CRB l0v3r:
Erm i thot Last time svc143 Terminate From Toa Payoh Int to Jurong Depot?
yes b4 it ended at Jurong East int In 2001
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Originally posted by sbs8104h:
yes b4 it ended at Jurong East int In 2001
O ty, So may ask Teban Gardens Ter is Jurong Depot?
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Originally posted by Scania N113CRB l0v3r:
O ty, So may ask Teban Gardens Ter is Jurong Depot?
yes! you can check SGWIKI if you are not sure....
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O Ok ty
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Originally posted by SBS9888Y:
I would say that SBST has improved on their Cutomer Service standards.
I made a complaint recently and the problem was rectified within an hour. I found that the SBST staff were efficient and swift in dealing with the situation and would like to commend them and also to share it with you guys.
I was onboard SBS9835A on Service 31 from Geylang Rd to Toa Payoh Int.
The bus was stuffy on the upper deck and there was close to no aircon at all. Immediately, i called CRO at 1800 2872727 to report the matter and when the bus reached Toa Payoh Int, it was put out of service and replaced with SBS 9141T. (AMDEP SP) and to top it off, they gave me 2 complimentary tickets as reimbursement or more like service recovery for the unpleasant ride which they took the effort to resolve the problem and would like to applaud them for their efforts
should post this without mentioning getting complimentary tickets. Some OTHER ppl will be very desperate to send complain letter or call SBST to complain over small things, just to get the complimentary tickets. -
TIB1086D.
It has an extra set of grab poles at the second half set of seats in each both sections of the bus.
The articulator section's original habit vents are now replaced by 4 sets ball type SBST-ish aircon ducts. (was wondering why they didnt put in the hispano's original vents found on the MKI and MKII bendies).
There's a black fabric material at the place where at the articulator aircon ducts section.
Refurbished? don't think so.
Side note - TIB1037X is ok le. No more horrid vibrations when changing gears!
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Today 5.49pm when I at Jurong West Ave 1 bus stop(towards East), SBS7363H on 198 spotted with PIW inside!
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Originally posted by JaSoNhSu92:
Today 5.49pm when I at Jurong West Ave 1 bus stop(towards East), SBS7363H on 198 spotted with PIW inside!
Care to explain why can't there be PIW? -
Originally posted by service_238:
mr author143 did not skip any stops when it moved to Toa Payoh Town Park on 31 May 1998, not 1999.
rectified. original history wasnt by me.
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Originally posted by Simple_boi:
Care to explain why can't there be PIW?
i dont say cannot have PIW, i just surprised ma, 1st time saw got PIW on WAB bus -
Originally posted by JaSoNhSu92:
i dont say cannot have PIW, i just surprised ma, 1st time saw got PIW on WAB busyou need to travel more ;)
theres been 2 piws on 174 kub before
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Originally posted by SBS9888Y:
you need to travel more ;)
theres been 2 piws on 174 kub before
wah 1 Kub with 2 PIWs? -
Originally posted by JaSoNhSu92:
i dont say cannot have PIW, i just surprised ma, 1st time saw got PIW on WAB bus
WAB certified service, need to create a fuss? Unless you telling my Service 25 or other non WAB certified service have PIW, then post here. -
Originally posted by Simple_boi:
WAB certified service, need to create a fuss? Unless you telling my Service 25 or other non WAB certified service have PIW, then post here.He wasn't even creating a fuss. You're the one that's creating a fuss and courting trouble.
He's just stating that he saw a PIW inside, so what? It's not an everyday affair for some to see PIWs on board. You're making a mountain out of a molehill from his statement in which he didn't, in any way, imply that he thinks the PIW is inside illegally, what fuss is there?
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Originally posted by n4l:
He wasn't even creating a fuss. You're the one that's creating a fuss and courting trouble.
He's just stating that he saw a PIW inside, so what? It's not an everyday affair for some to see PIWs on board. You're making a mountain out of a molehill from his statement in which he didn't, in any way, imply that he thinks the PIW is inside illegally, what fuss is there?
It's just normal for WAB certified service to have PIWs. Does everyone need to report when any WAB certified service have PIW? Everyone knows that WAB certified service can have PIW, so there's no point to post it here. -
Originally posted by SBS9888Y:
i do know this http://en.wikipedia.org/wiki/SBS_Transit_Service_143
There are errors in the history section. It was mentioned that the service was re-routed to Teban Gdns terminal in 1995, but as far as I know, the service was already terminating at Teban Gdns terminal a.k.a. Jurong Depot in the 80s.It was on 12 May 2002, not 2001, that the service was extended to Jurong East interchange skipping Pandan Gdns, then on 19 May 2002, Toa Payoh aircon interchange opened. On 17 Nov 2002, the service was re-routed to ply Pandan Gdns again.