SMRT wins international award for "Best Passenger Experience

• sbst275

  8 Apr 08, 16:11

  http://www.channelnewsasia.com/stories/singaporelocalnews/view/340087/1/.html

• newcomer

  8 Apr 08, 16:16

  tell me it's april fool

• elindra

  8 Apr 08, 16:17

  KELONG LA
  JUDGES KAYU!!!!~~~~

   

• SBS7484P

  8 Apr 08, 16:21

  1st to 3rd april.. ya, it was april fools.

• n4l

  8 Apr 08, 16:35

  Its for rail and not buses

• Ferret

  8 Apr 08, 16:37

   Jokes Forum.

• Scania N113CRB luver

  8 Apr 08, 16:56

  Originally posted by n4l:

  Its for rail and not buses

  Realise that Straits time put a picture of the trains, not buses?

• Airbus330Captain

  8 Apr 08, 17:35

  If LTA can give such an award to SMRT, it shows how mediocre they are along with SMRT. SMRT = best service award? It's like saying human beings can fly or Buses can run without  diesel . What a BIG joke.

   

  SMRT = Mediocrity at it's very best.

   

   

• FireIce

  8 Apr 08, 17:36

  wat is "passenger experience"?

• sinicker

  8 Apr 08, 18:01

  Originally posted by FireIce:

  wat is "passenger experience"?

  
  nice-sounding announcements bombarding your hearing that gives you an out-of-the-world experience.

• sbst275

  8 Apr 08, 18:17

  Originally posted by FireIce:

  wat is "passenger experience"?

  
  for all you may know, it's just passenger service nia... being having friendly station staff

• stooper

  8 Apr 08, 18:17

  The CNA report is extremely biased, all government propaganda. Win one small award act until very big...

  Here's the full list.

  http://www.terrapinn.com/2008/metroaward/

   

• sbst275

  8 Apr 08, 18:20

  heng ar....

  It's MTR tat rules still

• tys

  8 Apr 08, 18:49

  Originally posted by stooper:

  The CNA report is extremely biased, all government propaganda. Win one small award act until very big...

  Here's the full list.

  http://www.terrapinn.com/2008/metroaward/

   

  maybe can ask them how is the award Best Passenger Experience decided?

  
  

• I miss old annoucements

  8 Apr 08, 19:07

  SMRT won this despite 2 disruptions this year?

• caleb_chiang

  8 Apr 08, 19:18

  Originally posted by FireIce:

  wat is "passenger experience"?

  
  Well... in their context, most probably means :

  1. running over passenger at least once a year
  2. breaks down regularly
  3. jam their tracks with their own servicing vehicle

  etc...

• simnatic

  8 Apr 08, 19:26

  Originally posted by Airbus330Captain:

  If LTA can give such an award to SMRT, it shows how mediocre they are along with SMRT. SMRT = best service award? It's like saying human beings can fly or Buses can run without petrol . What a BIG joke.

   

  SMRT = Mediocrity at it's very best.

   

   

  The recent award they won is by an independent international body.

  Well, I agree with you though abt LTA and SMRT with the previous award issue.

• jay_rocks

  8 Apr 08, 19:34

  Reduce ppl suiciding @ mrt platform pls.

• dcx

  8 Apr 08, 19:38

  Best Passenger Experience = Price hike as and when, which the passengers're best in experiencing it.

• Manager433

  8 Apr 08, 19:48

  Well Done. More Good Years.

• sbst275

  8 Apr 08, 20:03

  Best operator in Asia Pacific: MTR Corp wo

• 16/f/lonely

  8 Apr 08, 20:11

  This thread made my day.

• SBS9818A

  8 Apr 08, 20:27

  Originally posted by Airbus330Captain:

  If LTA can give such an award to SMRT, it shows how mediocre they are along with SMRT. SMRT = best service award? It's like saying human beings can fly or Buses can run without petrol . What a BIG joke. 

  SMRT = Mediocrity at it's very best. 

  
  Buses indeed run without petrol. They use diesel. So going by your statement SMRT deserves the best service award I guess?

  That aside, how SMRT manages to win awards for "Best Passenger Experience" when it has buses running at crazy frequencies and filled to the doors with passengers leaning against the front windscreen, and train operations that have frequencies double that of the past (9-11 mins off peak compared to 5-7 in the past) with passengers again filled to the brim, simply beats me. Does anyone on the panel of judges happen to have links to SMRT I wonder.

• stooper

  8 Apr 08, 21:34

  Originally posted by SBS9818A:

   

  That aside, how SMRT manages to win awards for "Best Passenger Experience" when it has buses running at crazy frequencies and filled to the doors with passengers leaning against the front windscreen, and train operations that have frequencies double that of the past (9-11 mins off peak compared to 5-7 in the past) with passengers again filled to the brim, simply beats me. Does anyone on the panel of judges happen to have links to SMRT I wonder.

  Yah lah, even 10pm on weekdays, also can get trains filled to the door!

• stooper

  8 Apr 08, 21:37

  Originally posted by tys:

  maybe can ask them how is the award Best Passenger Experience decided?

  
  

  
  I clicked the "contact us" on the website and it cannot find the page! Maybe they already guess they will be flamed for even giving SMRT an award so they run away quick!

   

  IMHO, SMRT should not even be on the awards page at all. At least SBST NEL is not as full as SMRT trains...