Unreasonable bus driver
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Was on the way home today...boarded this bus along dunearn road...when i tapped my ez link on the reader (my card was in a zip pocket in my wallet) there was an error...subsequently it was okay...the driver then insisted that I have not tapped my card and I tap on the reader and it said entry ok...he was still not satisfied...and said how can i put my ez link card in my wallet and tap...say i trying to cheat the bus co...but then the reader said entry ok...i tapped again...still entry ok...he demanded i take the card out...and i did...it still read ENTRY OK...i told him to look at it and he wun believe me...he said ppl like me trying to cheat...
Wat an arse this driver is...i made a complain to the sbs customer service while in the bus...not scared that he would hear it...wat u tink will happen to the person? -
sigh... come on la.. everyone makes mistakes.. not everyone has to put up with unreasonable attitude everyday wat.. maybe today he had a personal problem and thus, his attitude.. do u noe ur complaint may break his rice bowl in this tight economy? Where else and how else can he work? In ur spurt of anger, u may cause the jobless rate increase..
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They will take disciplinary actions. But if he received many complaints about being rude and stuffs... things may get worse.Originally posted by Zilchster:Was on the way home today...boarded this bus along dunearn road...when i tapped my ez link on the reader (my card was in a zip pocket in my wallet) there was an error...subsequently it was okay...the driver then insisted that I have not tapped my card and I tap on the reader and it said entry ok...he was still not satisfied...and said how can i put my ez link card in my wallet and tap...say i trying to cheat the bus co...but then the reader said entry ok...i tapped again...still entry ok...he demanded i take the card out...and i did...it still read ENTRY OK...i told him to look at it and he wun believe me...he said ppl like me trying to cheat...
Wat an arse this driver is...i made a complain to the sbs customer service while in the bus...not scared that he would hear it...wat u tink will happen to the person?
Some drivers are just backside itchy. Don't bother about them. I suppose it's a SBST driver? -
wont u keep paying if u tap and tap and tap?!
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wont lah.....deduct fare just once.
some ppl are just obselete....u got to tell him that the ppl making EZ-LINKs are smart ppl.................. -
I rmb I've encountered horrible bus drivers as well... but I've enocuntered nice ones as well...
Im most grateful to this really kind bus driver.. Once I boarded the bus, and to my horror, my EZ Link card had no more money and worst, my wallet had no more coins... So I told the bus driver tt I had no money to pay, and he tld me nvm...
Realy kind uncle!! If he din let me board the bus, I would have had to walk all the way home to get more money... -
Nope.. as others mentioned, "ENTRY OK" means that the reader has detected the person has boarded the bus and will deduct the fare accordingly when tapping again before alighting.Originally posted by |-|05|:wont u keep paying if u tap and tap and tap?! -
how come ur 'enc-o-untered' kena censored?Originally posted by *evanesence*:I rmb I've encountered horrible bus drivers as well... but I've enocuntered nice ones as well...
Im most grateful to this really kind bus driver.. Once I boarded the bus, and to my horror, my EZ Link card had no more money and worst, my wallet had no more coins... So I told the bus driver tt I had no money to pay, and he tld me nvm... Realy kind uncle!! If he din let me board the bus, I would have had to walk all the way home to get more money... -
I know why the driver acted this way.
I've seen people anyhow tap the card when boarding the bus. Error tone they also don't care. But when they alight, the reader will appear "BOARD FROM ENTRANCE" or some messages like that. They go to the front, tap, go to the exit, tap and alight. This way, they only pay 63 cents.
Somehow the driver is doing it for the good cause. Too bad he's done it in a wrong manner. -
yah...those Chao Kuan ppl spoil market........
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i tot u tap once they deduct max fare then u tab out the refund?
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maybe last nite his wife didn't wana do it? or his little bro cannot make it liaoz. lotsa reason la... oso cannot blame... so many ppl keep cheating the bus services. beep in straight away beep out. so who's to be angry?
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That's good for you.Originally posted by *evanesence*:I rmb I've encountered horrible bus drivers as well... but I've enocuntered nice ones as well...
Im most grateful to this really kind bus driver.. Once I boarded the bus, and to my horror, my EZ Link card had no more money and worst, my wallet had no more coins... So I told the bus driver tt I had no money to pay, and he tld me nvm... Realy kind uncle!! If he din let me board the bus, I would have had to walk all the way home to get more money...
There was once a reader wrote to the papers that her situation is similar to you. However, the first two drivers refused to let her board, one of them even told her off, saying things like "If everyone like you say no money and let you board for free, i have to let everyone do the same.." or something like that.
However, the third driver was kind enough to let her board. She wrote in to complain about the first two and to commend the third driver.
It happened on Tibs svc 912. -
haizzz......
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Yar, they are partly responsible for the fare increases, IMO.Originally posted by dumbdumb!:maybe last nite his wife didn't wana do it? or his little bro cannot make it liaoz. lotsa reason la... oso cannot blame... so many ppl keep cheating the bus services. beep in straight away beep out. so who's to be angry? -
but i must say there are some real nice bus captains..they will greet u with a 'gd morning' and a smile......considerate to passengers.....why cant these ppl learn from them?
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Those bad mood ones normally are those lao jiao already... been with the company with 20 or 30 years... so naturally they think they are the king or something.. lol..Originally posted by NeonTetra:but i must say there are some real nice bus captains..they will greet u with a 'gd morning' and a smile......considerate to passengers.....why cant these ppl learn from them?
No lar... sometimes being a bus driver can be pek chek. I also see those good captains pulling a black face sometimes. -
What service was this and what was the rego of the bus? I plan to send in a feedback and want to know more details of this incident. He should at least treat passengers with some respect.Originally posted by Zilchster:Was on the way home today...boarded this bus along dunearn road...when i tapped my ez link on the reader (my card was in a zip pocket in my wallet) there was an error...subsequently it was okay...the driver then insisted that I have not tapped my card and I tap on the reader and it said entry ok...he was still not satisfied...and said how can i put my ez link card in my wallet and tap...say i trying to cheat the bus co...but then the reader said entry ok...i tapped again...still entry ok...he demanded i take the card out...and i did...it still read ENTRY OK...i told him to look at it and he wun believe me...he said ppl like me trying to cheat...
Wat an arse this driver is...i made a complain to the sbs customer service while in the bus...not scared that he would hear it...wat u tink will happen to the person? -
Yeah lah he got a bit on the extreme side, but I suggest that you can keep that feedback to yourself at least. Not trying to interfere, but I have experienced this situation a few times already, also on Dunearn Rd. The bus driver also insisted that I tap the card a few times, although always got Entry OK reading. The EZ-link software has some bugs to start with, and sometimes, the driver receive the wrong output from the reader, and it always happen in the morning on service 852. Sometimes, there is no beep but the Entry Ok is displayed immediately, so the driver have to check and this sometimes cause a 5 minute delay in the morning at worst.Originally posted by SBS9818A:What service was this and what was the rego of the bus? I plan to send in a feedback and want to know more details of this incident. He should at least treat passengers with some respect.
Sorry for criticising like this, but you may want to know that Dunearn Road is a very stressful road to be in, and there are a lot of " si ren bai lei" of rich people who think they own the whole bus when they board it. There are quite a few, to say the least, and they just waltzed into the bus, not paying fares and the driver also helpless, or they kanna complain for their "service" when they are in fact doing their job. In this service industry, the commuter may be in the wrong, but for some reasons, the company is forced to penalise the driver just to appease the customer for fear that he blows it big to LTA or the ST Forum.
Furthermore, Bus drivers will kanna when the inspectors find that they do not tap the card, and believe me, the drivers do get marked down. Thus I think its Zilchster bad luck that he got a driver with such a bad mood that day, but I have met many more worse drivers than this. Well, isn't it so good if we just forget about such incident and try to remain cheerful cos there are so much more things to worry about -
Personally, I feel that in his efforts to ensure that all passengers have paid for the bus fare either using ezlink card or cash, which I appreciate.. He has done way too much.Originally posted by Zilchster:Was on the way home today...boarded this bus along dunearn road...when i tapped my ez link on the reader (my card was in a zip pocket in my wallet) there was an error...subsequently it was okay...the driver then insisted that I have not tapped my card and I tap on the reader and it said entry ok...he was still not satisfied...and said how can i put my ez link card in my wallet and tap...say i trying to cheat the bus co...but then the reader said entry ok...i tapped again...still entry ok...he demanded i take the card out...and i did...it still read ENTRY OK...i told him to look at it and he wun believe me...he said ppl like me trying to cheat...
Wat an arse this driver is...i made a complain to the sbs customer service while in the bus...not scared that he would hear it...wat u tink will happen to the person?
You tapped the card, it showed error first time and subsequently ENTRY OK... And yet the bus driver accuse you of cheating bus company despite the fact that you take the ezlink card and proved it to him.
Good that you complained him and that the company have received the feedback. He should be taught to handle such situations appropriately and not merely just accusing passengers. He shouldnt have been this rude anyway. I once complained another bus driver for similar incidents. The bus driver received counselling. -
I think when you tapped your card on the reader, the beep sound didn't work, if the driver insist, then you may tap your card on the reader next to the driver seat and prove it to him that you have paid the fare.Originally posted by Zilchster:Was on the way home today...boarded this bus along dunearn road...when i tapped my ez link on the reader (my card was in a zip pocket in my wallet) there was an error...subsequently it was okay...the driver then insisted that I have not tapped my card and I tap on the reader and it said entry ok...he was still not satisfied...and said how can i put my ez link card in my wallet and tap...say i trying to cheat the bus co...but then the reader said entry ok...i tapped again...still entry ok...he demanded i take the card out...and i did...it still read ENTRY OK...i told him to look at it and he wun believe me...he said ppl like me trying to cheat...
Wat an arse this driver is...i made a complain to the sbs customer service while in the bus...not scared that he would hear it...wat u tink will happen to the person? -
cause we are all imperfect.Originally posted by NeonTetra:but i must say there are some real nice bus captains..they will greet u with a 'gd morning' and a smile......considerate to passengers.....why cant these ppl learn from them? -
Not just counselling alone. It is a nice word for saying that he had received a warning letter and probably got some demerit points which may end up in doocking of his pay.Originally posted by Rachel_Lim:Personally, I feel that in his efforts to ensure that all passengers have paid for the bus fare either using ezlink card or cash, which I appreciate.. He has done way too much.
You tapped the card, it showed error first time and subsequently ENTRY OK... And yet the bus driver accuse you of cheating bus company despite the fact that you take the ezlink card and proved it to him.
Good that you complained him and that the company have received the feedback. He should be taught to handle such situations appropriately and not merely just accusing passengers. He shouldnt have been this rude anyway. I once complained another bus driver for similar incidents. The bus driver received counselling. -
Pay won't be dock, he may get blacklisted. Pity if you make such a mistake and someone complains.Originally posted by TIB1186Z:Not just counselling alone. It is a nice word for saying that he had received a warning letter and probably got some demerit points which may end up in doocking of his pay. -
Very true.Originally posted by dumbdumb!:cause we are all imperfect.