Has anyone encountered this kinda EZ Link Problem?
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I boarded 88 from Toa Payoh Lor 4...the bus stop b4 Toa Payoh heading towards Bishan...I tapped my ez-link card at the entry...was ok and all...when i alighted from the bus at Bishan MRT...the card had an error...and said board at entry...ok...maybe it was my mistake...so i didn't wanna cheat the bus company...so retap...and i was charged $0.38 for a transfer trip...felt strage...because the last bus i took was 157...and I got off the bus around 5.50pm...but i boarded 88 around 6.40pm or a bit later.
I went to the add value machine...and i saw a record saying Svc 56...gee...I didn't even take Svc 56 and I got charged for that bus ride...
Nxt time...be careful...I've lodged a complaint to get a refund for a bus ride I never made...gee...ez link damn good...Board Svc 88 get charged for Svc 56 fare...some more full fare...wah...now can even charge us fares for bus rides not taken...
The 88 bus concerned is SBS 9637H -
Its SBS 9637 E. I never encounter anything like this before. I periodically check my records at the AVM or the GTM.Originally posted by Zilchster:I boarded 88 from Toa Payoh Lor 4...the bus stop b4 Toa Payoh heading towards Bishan...I tapped my ez-link card at the entry...was ok and all...when i alighted from the bus at Bishan MRT...the card had an error...and said board at entry...ok...maybe it was my mistake...so i didn't wanna cheat the bus company...so retap...and i was charged $0.38 for a transfer trip...felt strage...because the last bus i took was 157...and I got off the bus around 5.50pm...but i boarded 88 around 6.40pm or a bit later.
I went to the add value machine...and i saw a record saying Svc 56...gee...I didn't even take Svc 56 and I got charged for that bus ride...
Nxt time...be careful...I've lodged a complaint to get a refund for a bus ride I never made...gee...ez link damn good...Board Svc 88 get charged for Svc 56 fare...some more full fare...wah...now can even charge us fares for bus rides not taken...
The 88 bus concerned is SBS 9637H -
That's serious. Many of us do not even bothered to look at the panel, and many of us do not bother to check our easilink transations. For me, I had checked only once.Originally posted by Zilchster:I boarded 88 from Toa Payoh Lor 4...the bus stop b4 Toa Payoh heading towards Bishan...I tapped my ez-link card at the entry...was ok and all...when i alighted from the bus at Bishan MRT...the card had an error...and said board at entry...ok...maybe it was my mistake...so i didn't wanna cheat the bus company...so retap...and i was charged $0.38 for a transfer trip...felt strage...because the last bus i took was 157...and I got off the bus around 5.50pm...but i boarded 88 around 6.40pm or a bit later.
I went to the add value machine...and i saw a record saying Svc 56...gee...I didn't even take Svc 56 and I got charged for that bus ride...
Nxt time...be careful...I've lodged a complaint to get a refund for a bus ride I never made...gee...ez link damn good...Board Svc 88 get charged for Svc 56 fare...some more full fare...wah...now can even charge us fares for bus rides not taken...
The 88 bus concerned is SBS 9637H
Can you show us your last 3 transactions? I would like to know if it captured a complete (boarding and alightting time) 157 transation. And I would like to know if it captured a complete (boarding and alighting time, or none) of 88 transaction. And what is the boarding time of your 56 transaction?
I am not familiar with the operations easilink system, perhaps someone can tell me:
a. If a bus changed its services number, example if SBS9367H previously was operated on SBST 56 yesterday, and today it operate as SBST 88, did the bus captain need to configure/set anything on the easilink panel?
Perhaps the bus captain of SBS9367H did not reset the easilink system on his bus to Servie 88? And perhaps there is a time lap (bus captain did not set the time) between the reall time and the time on the system, and that's explain your rebates?
[however I would feel the easilink system should be using its common system time, and not the time register on each easilink on each bus]
And you have to retap again while alighting from SBST88, could be because you had really mis (not intentionally, but the panel just not sensitive enough to register your tap) the tap while boarding.
If easilink system still require manual operations from bus captain to perform necessary settings/configurations, I must really check my easilink transactions more frequent.
Just a sideline question, do SBST and TIBS still have bus inspectors going round Singapore to check for bus leakages? I have seen none on TIBS buses, and I have only seen them on SBST buses many many months ago. Perhaps it's time for me to dig up all my coins......., what's the lowest fare to pay by cash??? -
I top up once at Tampines MRT station and i checked my card. It says last exiting point is at Boon Lay Mrt, time given was when i topped up, roughly half a minute ago. And the last time i been to Boon Lay was 3 years ago. How to explain this?
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I dont understand... How come my ezlink doesnt pose any problem?
Check your Train records.. do not see only the first page on the GTM, check the 20 records that follow.. maybe that can give you the answer.
I took SBS 9637 E from Catholic High to TPY yesterday. I think i'd better check my ezlink later today. -
haven had any problems wif my ezlink since i started using it. am stil using the first and only card i haf.
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That driver probably press the wrong button on the Ez-Link machine, most probably the driver do 56 sometimes, cos if 56 cdan share buses with 88 sometimes, they could share buses.Luckily SBS Transh*t dint use EDS if not the bus might show 56 Bishan at Pasir Ris
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Tridents and some other SBST buses have EDS.Originally posted by Scania:That driver probably press the wrong button on the Ez-Link machine, most probably the driver do 56 sometimes, cos if 56 cdan share buses with 88 sometimes, they could share buses.Luckily SBS Transh*t dint use EDS if not the bus might show 56 Bishan at Pasir Ris -
I believe nobody has noticed this but if you had ever stood near the control station at Lavender MRT and read the fares notice board there, you would probably have seen that it takes $1.64 to travel from Lavender to Punggol using EZLink but $1.60 to travel from Lavender to Punggol using Cash.
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Just took 9637E from Cat High to J8, I didn't have a problem tapping in and out.Originally posted by service_238:I dont understand... How come my ezlink doesnt pose any problem?
Check your Train records.. do not see only the first page on the GTM, check the 20 records that follow.. maybe that can give you the answer.
I took SBS 9637 E from Catholic High to TPY yesterday. I think i'd better check my ezlink later today. -
u mean that we can actually see our transactions on the top up machine?? this is something new to me...
but i dun check my balance or how much they charge me when i get off buses or out of mrt stations.
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Yes, you can check your trasations records in those machines.Originally posted by coolger03: u mean that we can actually see our transactions on the top up machine?? this is something new to me...
but i dun check my balance or how much they charge me when i get off buses or out of mrt stations. -
hmm...no wonder my store value drop so fast...dont think I take that many ride leh..
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I checked my records. My monday's ride on 9637E is perfect.