Defer IPPT/ RT: Call NS Hotline @ 1800-3676767? How?

• Calicocat!

  10 Sep 12, 03:36

  Hi forum,

  I have an exit permit for the next three years. My reason for disruption is that I am going to study in the UK for my bachelor's degree. The thing is, I recently failed my IPPT (I tried the Insanity 60-day workout by Shaun T, doesn't seem to help with IPPT) and am now called up for RT. My question is this: Is there any way to defer RT? Do I have to call the hotline or my unit clerk? Can they hold me back and prevent me from studying overseas until I complete my RT? Please help me. This is a once in a lifetime opportunity for me, and I have already got financial assistance from my school (LSE) and its alumni. Seeing that I have an exit permit, do you think my CO will be inclined to giving me disruption from RT for the next three years? I have to depart on the 26th this month. I really need help. Thanks.

• eac

  10 Sep 12, 15:15

  Reference: www.mindef.gov.sg/nsmen
  

• LostAccount

  10 Sep 12, 16:13

  
  MINDEF Feedback Unit
  
  
  
  Q1: What sort of services does the MINDEF Feedback Unit provide?
  
  A1: The MINDEF Feedback Unit gathers feedback from members of the public (including NSmen) on matters concerning MINDEF / SAF's training and manpower policies. These feedback are then channelled to the appropriate agencies for their attention and necessary action. Responses are then given to the contributors as soon as possible.
  

  
  

  Q2: Is there any way in which I can contact MFU before or after office hours?
  
  A2: You may call the MFU hotline (1800-760 8844). You may also send us a fax (our fax number is 67646119) or an email at [email protected].
  

  
  

  Q3: How do I book for my IPPT? Whom can I contact regarding IPPT matters?
  
  A3: You can book your IPPT:
  
  By web: www.ns.sg
  By phone: 1800-eNSNSNS (or 1800 3676767)

  
  

  Q4: I would like to notify the SAF about my overseas leave. Whom should I call?
  
  A4: You may call the MINDEF Notification Centre at 1800-3676767. You may also notify the SAF via internet.
  

  
  

  Q5: I've lost the number to my unit.
  
  A5: Please call MINDEF operator at 6760 8828.
  

  
  

  Q6: I have a complaint against an SAF driver.
  
  A6: Please dial the MINDEF Feedback Hotline at 1800-760 8844. You will have to provide details such as the vehicle number, the date of the incident and details of the incident. This will allow the proper investigations to be carried out.
  

  
  

  Q7: Whom should I contact for enquiries/requests regarding:
  ------a. NS liability,
  ------b. NS registration and enlistment,
  ------c. Passports and exit permits,
  ------d. Deferment and exemption, as well as,
  ------e. Medical status?
  
  A7: Please call NS Call Centre at 1800-3676767.
  

  
  

  Q8: I have some concerns regarding SAF training. Is there a platform for me to voice them?
  
  A8: You can call, fax or e-mail MFU to voice them.
  

  
  

  Q9: I have some suggestions on how to improve my Unit's administration. Whom can I contact?
  
  A9: You can call, fax or e-mail MFU.
  

  
  

  Q10: Does MFU require any information from me in order to process my feedback?
  
  A10: The person intercepting your feedback will need your full name, NRIC, rank (if applicable), address and telephone number in order to process your request and reply promptly to you. Your personal particulars are required to ensure that the feedback is genuine and that we can contact you for further details on the case when necessary.
  

  
  

  Q11: How will I know of the results of any request / enquiry / complaint that I have made?
  
  A11: MFU will contact you via fax, e-mail, or post depending on how your feedback was forwarded.
  

  
  

  Q12: What types of feedback does MFU handle?
  
  A12: MFU handles all matters concerning MINDEF/SAF manpower and training issues. These include requests, enquiries, suggestions and complaints from NSmen and the public.

• Calicocat!

  10 Sep 12, 16:14

  Well since I have an EP for the next year from XX Sept 2012 onwards, it should mean that I've been disrupted. But since they called me for RT, does that mean I can just go for some of the RT, and ignore those RTs that fall after XX Sept 2012? I'm afraid they might charge me if I do that, so I would like to ask those who are more experienced what they would do. If not, is there any number I can contact? Other than the NS Hotline, which doesn't seem to be manually manned? Do I call the disruption number (HRSC): 6373 1048?

   

  BTW, before the zealots decide to flame me, I do understand that I have the obligation of serving RT as long as I am a Singaporean male citizen who fails his IPPT. However, since it would not hurt for the state to postpone this obligation to a later date, and it would help me a lot, I don't see why they shouldn't be able to do it. Thanks!

• eac

  10 Sep 12, 20:37

  1. Call the 24/7 NS Hotline @ 1800-3676767.

  2. After choosing the language, there is a "Press 0 to speak to a customer service officer".

• Calicocat!

  10 Sep 12, 20:50

  OK, I'll give that a try tomorrow! Tried calling the other lines (some redirected me, others failed to pick up). Thanks!

• eac

  10 Sep 12, 21:11

  The round-the-clock NS hotline is open 24 hours a day, 7 days a week...