I injured my left leg when I was an NSF. I was thrown out of my seat of the bus when our company is travelling to another camp.
I could not walk for a month, and after my leg recovered, I cannot run or walk long distance. It has been 9 years since the accident happened.
Few days ago, the condition of my leg got worst. It is painful even when I am not walking, and I am walking with a limp now. The leg is cold all the time too. It is the same pain I had 9 years ago.
Is it possible to file a case for permanent disablement due to service injury?
Compensations for Service Injuries
Service injuries are injuries sustained while serving NS.
This also includes injuries sustained when reporting for duty or going home after duty.
You will get free medical treatment for such injuries even after ORD for lifetime.
Remember to first report your injury to your unit MO. Also remember to collect and keep all documents relating to your injury and your treatment. These will help when you submit the injury report and seek claims.
If you sustained an injury during your NS training, it may be considered as attributable to service only when service is the cause of injury. If you sustained an injury during in-camp training (ICT), you are required to report immediately to your unit’s Medical Officer and unit S1. This is so that your unit can arrange to attend to your injury, and document your injury sustained in your medical docket and to officially file an in-service training injury report.
Before MINDEF determines that an injury is attributable to service, you are responsible for bearing all medical expenses. Treatment for your injury must be sought at government or restructured hospitals at your eligible ward and referred to by a government or SAF Medical Officer.
In the case of permanent disablement due to service injury, a medical board will be convened. Eligibility for disability compensation will be based on the degree of residual permanent disability as endorsed by the SAF Medical Board.
If your service injury requires continuous medical or hospitalisation leave beyond your in-camp training (ICT) period, you are eligible for a stepped-down compensation as a form of ex-gratia payment. Compensation will be based on your civilian pay or an equivalent regular serviceman’s pay (whichever is higher) if you do not receive any income from your employers. This ex-gratia payment is compensation for your loss of income during this period. Payment will cease when you are no longer on medical/hospitalisation leave or when disability compensation is paid, whichever is earlier.
Please contact MINDEF Feedback Unit (MFU) for further assistance to sort this matter out at [email protected]
Please state to MFU your Rank, Name, NRIC, Unit...etc. for them to help you.
Q: What services does the MINDEF Feedback Unit provide?
A: The MINDEF Feedback Unit gathers feedback from members of the
public (including NSmen) on matters concerning MINDEF / SAF's
training and manpower policies. These feedback are then channelled
to the appropriate agencies for their attention and necessary
action. Responses are then given to the contributors as soon as
Q: What types of feedback does MFU handle?
MFU handles all matters concerning MINDEF/SAF manpower and training issues. These include requests, enquiries, suggestions and complaints from NSmen and the public.
Source: MINDEF @ www.mindef.gov.sg
MFU will respond to all general enquiries within 3 working
However if your enquiry is case-specific or requires further processing or investigation, MFU will respond to you within 7 to 14 working days.
MFU appreciate your kind understanding and patience while we look into your feedback.
Please be informed that the MFU office is closed on Saturdays, Sundays and Public Holidays. Should you require urgent attention, please contact the 24-hour hotline at 1800-3676767 (1800-eNSNSNS).
For further information, you may wish to visit MINDEF at www.mindef.gov.sg
For e-applications and MINDEF services, please visit www.ns.sg
How does an injured serviceman make a claim for the
medical costs incurred for service injury?
The PMC (Personnel Management Centre) will issue all serviceman with the SI (Service Injury) Card if their injuries have been approved as attributable to service by the Pensions / Awards Officer. The serviceman must produce this card to be eligible for fully-subsidised medical treatment at the government / restructured hospitals.
If the SI Card is not produced when seeking treatment, the serviceman will have to pay for all the medical cost first and seek reimbursement via the respective PMCs with the following documents:
a. the original medical bills and payment receipts
b. a memorandum from the attending doctor to prove that the treatment received was for his service injury.
The serviceman is required to notify his PMC immediately when he loses his SI Card. There will be an administrative charge of $15 for each replacement of lost or defaced SI Card. He will need to make the payment via MINDEF Cashier / Internet and submit the receipt to the unit PMC before he will be issued a new SI Card.
While waiting for the SI Card to be issued or replaced, the serviceman may approach the respective PMCs for the issuance of the SI Memo (a temporary identification document) for the fully-subsidised medical treatment.