SINGAPORE : Singapore's society is maturing and opening up, and as this happens, a more vibrant feedback culture is evolving in Singapore.
That is the view of Acting Community Development, Youth and Sports Minister Vivian Balakrishnan.
He has also dismissed suggestions that the government has made up its mind on the casino issue.
From complaints to suggestions, the mundane to more serious issues - it was all talk at the annual feedback conference.
And the main theme was consultation - including what the minister described as the mother of all consultations - the casino debate.
Dr Vivian Balakrishnan said, "This is a sincere process where a decision hasn't been made, and we want the benefit of all views, data before arriving at the decision, and responsibility for deciding is ultimately the government's responsibility.
"I have no illusions, as in many issues - there will be potentially divisive and diverse opinions; whichever way we decide - half of Singaporeans, almost half, would be angry disappointed whichever way, but as Singaporeans, we must have the assurance going forward that an open transparent sincere constructive dialogue has occurred."
Dr Vivian noted some who give feedback are impatient for change and even glory.
He said, "What are we really after - to make this place better or to see our name in print? To get a policy accepted or to receive a thank you note from the prime minister? At the end of the day if you had the chance to participate without glory....99.9% of people who contribute to feedback have no publicity - they do not see their name in print - they do not appear on Channel NewsAsia....that doesn't mean their time and contributions are worth any less."
The Feedback Unit is also planning to be more active in reaching out - with leadership seminars at junior colleges soon. - CNA