SINGAPORE: Eu Yan Sang has pulled one of its products, Xia Ku Cao
herbs, off the shelves after a customer complained that she had found a
cigarette butt in one of the packets.
Delise Oh and her husband take Chinese herbs regularly. Last
Sunday, they discovered a cigarette butt in the herbs that she had
bought the previous month.
Upon closer examination, she saw that the butt had Chinese wordings on it.
In a written reply, Eu Yan Sang said raw herbs are imported from
China although they are then re-packed by the supplier for sale in this
market. It is not clear at which stage the problem may have occurred.
Eu Yan Sang, which said it takes quality control seriously, is
investigating the complaint. Meanwhile, it is re-examining the contents
of every packet of Xia Ku Cao herbs.
The company added that while it believes it has adequate checks in
place, it will appoint an independent third party auditor to
investigate and check all repackaging procedures.
- CNA/so
knn their american wild ginseng like $800 per tael, still can have such problems with quality control.
eu yan sang failed
me no relli like EYS stuff
me last time (3 years) got buy their american wild ginseng, then suddenly the prices soar till $800 - $900.
so expensive who wanna buy.
Now... isn't cig good for health? it is even packed in herbs...
pay so much for eu yan sang to allow health hazard. Eu yan sang sucks mann! Times are so bad I am sure their business sure drop and worse with this bad news. If you people want to save money on chinese herbs go for others, with the super high price you pay for eu yan sang products you are paying for their advertisements. Remember expensive products don't necessary mean they are good and free of health hazard.
Eu yan sang should apologise and ministry of health and AVA should look into this matter seriously.
hahaha.
the customer surely deserves a mega mac.