Pissed of by STARHUB
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Starhub is such a crap!!! They send you a letter thanking you for being loyal, and offer you HPs at a low price, but when you go down to starhub shop they say no stock.
When you go check with other shops they say plenty of stock!!!
What the F**K is starhub trying to do????
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Trying to make loyal customers unhappy???
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go to other starhub branch lor...
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no stock can check wif other shops mah....customer service....Originally posted by joajas:Starhub is such a crap!!! They send you a letter thanking you for being loyal, and offer you HPs at a low price, but when you go down to starhub shop they say no stock.
When you go check with other shops they say plenty of stock!!!
What the F**K is starhub trying to do???? -
maybe oni tt particular branch no stock?
u can ask them to ask which other branches got stock and have it reserved....so u can go and get from there -
U know what the f**k is telephone for?Originally posted by joajas:Starhub is such a crap!!! They send you a letter thanking you for being loyal, and offer you HPs at a low price, but when you go down to starhub shop they say no stock.
When you go check with other shops they say plenty of stock!!!
What the F**K is starhub trying to do???? -
get so pissed of for what siah...
they mean it lor.. no stock means no stock lar
f here n there oso no use..
and, all m1 starhub and singtel if during promotion no stock, can reserve one, and once you reserve, you can buy that phone @ that price when the stock comes in, even after promotion period.
so dun make such a big fuss.. -
You can call up the particular shop and ask if stock is available before going down. My mum always does that so her trips don't come back in vain. She calls up to check the free gifts too.
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X 2. Always ask them to call other branches to check. Or if they have a regular updated network database even better...Originally posted by FireIce:maybe oni tt particular branch no stock?
u can ask them to ask which other branches got stock and have it reserved....so u can go and get from there -
Hai~~~~
Called customer service, they say dunno. Check with all starhub shop, they say dun have. Asked when new stock comming, they say dunno. KNNBCCB -
No use being loyal.
It is much more cost effective to switch operators frequently.
As if there are really any loyalty plans at all. -
starhub 1633 really SUCKS! cos u have to wait super long time and listen to the stupid music for ard 20 mins b4 some customer service officer attend to u.. waste of my time!
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Something to add...
Telecompanies in Singapore don't deserve loyal customers. -
STRONGLY AGREED!
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Yeah but I'm one loyal customer to Singtel because I'm loyal to my number. Wahahah. Use for so many yrs liao. Where will change la
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What number would that be??Originally posted by elindra:Yeah but I'm one loyal customer to Singtel because I'm loyal to my number. Wahahah. Use for so many yrs liao. Where will change la
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hey guys no cheap and good service.you pay for wat you get.
I tink they send u a letter offer u e600c and 3120,am i rite?
whaha..tat is a good fone.the whole spore is looking for tat fone man..
so the demand is high n its quite possible tat u cant get it.
so relax ba..
i agree 1633 sucks.wait for very looonngg...wanna sleep..
and remember to ask for the operator's name cost i try call and ask for something,diff operator told me diff thing -
haha.. some operator got sweet voice.. how i wish they are right infront of meOriginally posted by air_pork:hey guys no cheap and good service.you pay for wat you get.
I tink they send u a letter offer u e600c and 3120,am i rite?
whaha..tat is a good fone.the whole spore is looking for tat fone man..
so the demand is high n its quite possible tat u cant get it.
so relax ba..
i agree 1633 sucks.wait for very looonngg...wanna sleep..
and remember to ask for the operator's name cost i try call and ask for something,diff operator told me diff thing
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yes indeed..don kena bluff..a sweet voice cannot say its pretty wor..haha..but sometimes the voice alone score high marks liao..Originally posted by rongshao85:haha.. some operator got sweet voice.. how i wish they are right infront of me -
last time while i was attached to Starhub..
some of us feedback to our in-charge that alot of customers complain 1633 always very long den ans
our in-charge told us...if so easy get thru..people can order/cancel.. etc thru them..no need us salespeople liao.. -
Originally posted by nOrmalbOi:What number would that be??
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Like that also can?Originally posted by BufPuf:last time while i was attached to Starhub..
some of us feedback to our in-charge that alot of customers complain 1633 always very long den ans
our in-charge told us...if so easy get thru..people can order/cancel.. etc thru them..no need us salespeople liao.. -
speaking of it .. i farking dulan.. can u imagine my internet bill was cut because of a $7 ... ok the bill come $67++ den that month i abit tight on my budget so i owe one month first.. den the second month i pay $60 using credit card.. i tot it was all over.. fark.. one week later i was suddenly disconnect from the internet.. i go check my modem and cable see got spoilt bo .. nb nothing wrong leh.. den i call and check.. they say my internet was suspended becoz of outstanding balance.. i ask him how much .. he tell me $7.. WTF ????? just becoz of a $7 u cut my line.. maybe i will consider changing to singnet or pacific
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Originally posted by RagingWhirlWind:speaking of it .. i farking dulan.. can u imagine my internet bill was cut because of a $7 ... ok the bill come $67++ den that month i abit tight on my budget so i owe one month first.. den the second month i pay $60 using credit card.. i tot it was all over.. fark.. one week later i was suddenly disconnect from the internet.. i go check my modem and cable see got spoilt bo .. nb nothing wrong leh.. den i call and check.. they say my internet was suspended becoz of outstanding balance.. i ask him how much .. he tell me $7.. WTF ????? just becoz of a $7 u cut my line.. maybe i will consider changing to singnet or pacific Don't bother.
I think you'll get the same service.
That's why I say telcoms in Singapore don't deserve loyal customers. -
This is stardard reply in ISO9002 code 1.67.67. of customer service.Originally posted by joajas:Hai~~~~
Called customer service, they say dunno. Check with all starhub shop, they say dun have. Asked when new stock comming, they say dunno. KNNBCCB
ISO (Idiot Stupid Oblivious) Code : 1.67.67.
1) All promotion comes with** while stock last**
2) Always reply " Sorry out of stock" to customers to fake public demand & popularity of promo.
3) Always to create that rush effect, first cum first served by taking advantage of Sporean's 'Kiasu-isum'.
4) Do not attempt to help customer check stock in other location. Try looking busy & distracted...
5) All hot-line are to wait for at least 10 mins before attending to customer especial for promo period.
6) Always extend promo on basis "Due to overwhelming response, popular public demand & etc"
7) Abuse media coverage as leverage for branding, threaten competitors by creating false sense of sudden increase in market share simply by frustrating customer, act busy, provide slack services and if possible public rush & stampede.
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welcome to Singapore where those on top always pee on those below...