Complain directly to LTA about the incident just as you complained it to us. LTA will track down the license plate number given by you and informed the cab company.
If LTA or the company is taking serious action against the driver and requires you to go to court, you can either agree to go or simply just tell them you are just informing them about the incident and does not want to take legal action against the driver.
More or likely the driver will be given a stern warning for his action or him being taken off from driving the company's cab again.
I used to complained about a cab driver as well but I wrote to the company directly as I know the license plate and particulars of the cab drive (e.g. his name.. license plate number.. and the time I board the cab and of course the company of the cab). It took them a few days to a week to process the complain as they need to interview the driver and investigate the case. There's no need for me to go to court.
Originally posted by weeie:
Just now around 5pm(25th Nov 2006), we were waiting for cab at Sentosa to leave that place. I was carrying my girlfriend's dog(silky terrier) in a carrier bag with only dog's head exposed. After waiting for 5 minutes, two Caucasians came along. One of them asked us if we are waiting for taxi and we replied yes so they just stood near and behind us.
After a while, a Mercedes cab slowed down and we thought he is stopping for us but it actually drove past us and stopped directly in front of the two Caucasians which is 3-5 meters away from us. The two Caucasians talked to the taxi driver for a while and one of them gestured us to walk over to hop in because they knew we reached there earlier (appreciate them for this). My girlfriend walked over first and the taxi driver straightaway showed a very rude shoo-shoo hand signal either telling us to shoo off or he don't want to pick us, which i happened to see too. I guess the two Caucasians saw it too.
Then he continued on discussing with the two Caucasians sort of like asking them if they still wanna board the taxi. However, the two Caucasians never board the taxi. For what reasons, i don't know. I hope it's not because the two Caucasians looked down on that taxi driver?
This is really a disgrace to other good Singapore Taxi drivers. And to think he's a Mercedes cab driver. I don't even know how this guy was selected to drive the Mercedes cab in the first place. I thought Mercedes cab drivers are carefully selected by the taxi companies?
He can give a hundred reasons for rejecting us such as pet phobia or whatever reasons but he's definitely not right to give us a shoo off hand signal without even taking a second look at us or speak to us politely. Imagine we are just another pair of tourists and this kind of service will definitely leave a very bad impression. So what's all the big deal about claiming Singapore has one of the best public transport infrastructure/service around the world?
Anyway, thinking to write a complaint letter but we only got the car plate number SHB6636X and don't know what company that cab is from. So i can only share with you guys here.