singnet sucks!!!!!!!!!
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opps.. sorry.. lol dunno got G or not.. not impt to this thread though lol 10mpbs give with r50e 1Originally posted by vistra84:ya your modem diff its older version.
the new one with HGV-2 de some problem.
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i am using it tooOriginally posted by leungchunghong:I AM using Pacific internet. It is so stable, no problem had given me. Recently i on my PC for 3days, and it is not disconnected, neither do it decrease it's speed.
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Luckily you let me know about this.
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I got exactly the same problems.... i thought it was only me or my line...
so its Singnet.. -
pacnet rules
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Use Vista mai complain lah. Vista got a lot of networking complains and problems are still not fixed yet.
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for those having frequent disconnections during bulk data transfer from the 2wire 2700 modem (regardless of its sub model) it is likely not due to the following causes:
1] operating system
2] programs running
3] your line problem
4] interference
those people (minority) that have this 'disconnection problem when transferring bulk data' are probably running a wireless connection from the 2700 modem. it was reported that the 2wire 2700 modems (all series) have wireless connectivity problems with certain 802.11 (wifi) chipsets.
you can do a simple test (if you're currently on wireless connection to the 2700 modem) by running a speed test @ speedtest.net. if you're on the 10Mbps service and your speedtest result (on wireless) shows you 5 to 6Mbps means you're most probably using a 'non-fully-supported' 802.11 chipset.
these 'non-fully-supported' 802.11 chipsets are not 100% compatible with the 2wire 2700 modems. constant bulk data transfer will cause temporally disconnection of the DSL link. within minutes, the modem will do a reconnection and everything resume normal. if the constant bulk data transferring activity is still pressent, the modem will again disconnect and reconnect again.
Solutions:
1] DO NOT use wireless connection, use wired lan.
2] Change the modem to a non 2wire 2700 modem. (not applicable for those on MIO voice, as there is currently no aftermarket digital voice ADSL modems available)
3] Gamble your luck, try other wifi chipsets (do not ask me which chipsets work, as i have YET to meet a working one ...)
thank you for reading this post. i am in no way related to singnet, starhub, pac net, microsoft, 2wire, etc ... feedback is not required ... thanks once again.
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I oso meet such problem before, and i ask for a changeOriginally posted by black_thoughts:Totally screwed up service! I feel mine is the worse case.. the damn firewall
which comes built in the modem blocks almost every game or software i use.
whenever i use a software to connect to the internet for e.g playing battlefield
2142 online or using bit torrent, the internet will start disconnecting like
hell.. as u can see in the pic below, in 5 minutes i got disconnected 5 times..
when i call singtel bout this, they said this is a router issue n asked me to call
2wire.. i called 2wire and the guy was like.. "oh i oso cant use torrent, itz very
slow and it causes your 2wire modem to disconnect due to some firewall crap". even
after port forwarding, i didnt see ani difference.. im using mio voice and the
phone gives me shitty quality as well.. therez a 1 second delay before my voice is
conveyed to the other party on the phone. i really want to cancel but when i
screwed them on the phone, they said that i have signed a plan and will have to
pay a penalty for early termination. THIZ IS FRAUD!! Now i am using starhub bb in
my room with digital voice and the service/quality is beyond superb. My last
512Kbps connection was so much stable and faster than this 3Mbps mio voice im
using now, I doubt it is the line fault as suggested by your customer service
officer on the mio hotline
As you can see her the red line shows how many times i got disconnected.. u may think itz because of the torrent but no.. during this disconnections, i was not able to use my internet at all.. when i open my browser, 2wire waz showing lame bulls.hit stuff as u can see in the pic below.
my telephone line and everything else is accurately checked.. itz juz the router which sucks.. i also heard that u can only use singtel router for mio.. is it true? btw i've also emailed to CASE and my fellow frens who r in the same boat with me, please email CASE too.
These are the lame msgs i get in my browser each time i disconnect.. but ive
checked everything and nth is wrong.. imagine restarting your modem 5 times in 5
mins.. fu-cked up.. singtel was suppose to release mio later on but they had to
launch it earlier due to the earthquake as singtel too vry long to recover n lost
market share to starhub...
and finally a a minute, i get this when i didnt even do anithing to resolve the issue.. after dat the whole cycle starts again.. get d/c.. issue gets resolved by itself.. reconnects.. on and on and on...
is there any other wireless modem which has voip and i can use with my mio voice rather then this shitty 2wire hgv2700?
HAIZ! Everything seems nice b4 buying.. but after using for some time, u'll realise if itz really worth it.. I'm really Upset With This! Cant use it... Cant end my contract.. im using starhub broadband now and my mio is layin ard while im wasting money paying for it
Ppl hv even set up websites to critisize it
http://brennan.sg/2007/02/11/singtel-mio-horror/
i had change 3 modem liao but each time it give me more problem.
now singnet is forcing me to take up the joint onsite the line man n the vendor to check on everything in my house before theyt change the modem(is still under warrenty), i really wonder singnet can nv get their idea clearly as now i facing weak signal strength, and y on earth they want to check my line anyway after my contract i will never use any singtel product. to me they are the worst service provider. i guess no one in singnet had face more problem than me. last time use 512kbps they dun even bother to solved my problem i had been suffering for two yr of intermitten connection. now worse all the problem combine as one simply leave me suffering, their fav quote i will follow up, (end up nv get back) i cant promise you anything, as i have to refer to the top management, think their top management also sleeping, if u stay in landed property they will be afraid of u, if u stay in hdb they dun bother abt you. so singnet in short is afraid of the rich n the poor will leave to suffer
btw next time if u face the intermitten connection, ask their engineer to change the patch panel at your area MDF, it will not solved your problem fully but at least for the next half yr u would have such problem.
if you are rich they will be afraid of u. -
dun flare lah no use one. i flare at them until i so sian liaoOriginally posted by black_thoughts:wow ok.. i didnt know if i flare at them i cld cancel it.. i'll give it a shot bro.. thnx for enlightening me...
they want they solve loh. i flare until i tired, they will just ignore u trust me u want to cancel they will force u to pay. -
Well, don't be shoved and push around by big corporations.Originally posted by flooderx:dun flare lah no use one. i flare at them until i so sian liao
they want they solve loh. i flare until i tired, they will just ignore u trust me u want to cancel they will force u to pay.
You should know there is this thing called misrepresentation that can enable you to get out of the contract. You have to look at what the contract specifically provided for, if they have breach that term, it's cause for rescission. e.g. if you buy 20kg of calrose rice, the supplier sends you 20kg of thai long grain. Are you suppose to accept the 20kg of thai long grain rice?
Well, you have to look at the contract terms carefully and see if you can prove your case that, they have given you a less than the service they said they would provide for in the contract.
My friend managed to cancel a contract made with Starhub, despite all those threats. If you are too easily cowed, you can't get anywhere in life. Even if the contract doesn't specifically say so, you can still use Unfair Contract Terms Act (UCTA). -
Don't just stop paying them and keep quiet hoping everything will go away. They will come after you.
Write them a proper AR (addressee received) letter, tell them of the current problem you are experiencing, give them opportunity to rectify the problem. If problem not rectified by then, state that you want to terminate the contract because their service requirement stated in the contract was a misrepresentation.
Anyway most businesses won't take legal actions against small frys, because it's just not financially logical to do so. The cost to the corporation will be in thousands, getting the lawyers to write the writ of summons amongst other things. At the end of the day, even if they win the case, which I think is unlikely if you have the evidence to substantiate your case. They still have to end up paying 1/3 of the legal cost. If your contract is 2 years for $45 a month, which is $1,080 for 2 years. The legal cost to them might be $1,200. Would a business pay $1,200 to collect back $1,080? -
Call them up,they will ask you do the dunno what press on your computer, if not withing speed, they send ppl to your home,FOC...
They will counter check with their own base/speed setting...
After they reset, if they had setted wrongly in the 1st place,you can feel/see the diff.
Of cos, not everything can blame them, also hv to see what is the latency of the site you are connecting to..if the source are shit, you use 100 mbps(which really deliever that speed) also no use ah...
U can hv spped of mayb 700mbps, so fast so good, but if the source can only cater 20mbps,the original source is not fast enough for the spped u have,thus some ma think its shit.
Of cos i hv my fair share of the problems wid singnet,from windows 2000, Me,X to vista now...oh wait, vista only 2 month, no problem..
Problem are auto disconnect/reconnect...but that happen once a while..and which my modem is 1st day fix, till now never off...mayb too hot??
Mayb are jus some unlucky ba.. my neighbour curse & curse day & night at starhub....i load finish my page, go next door see, his is quorter page/sometime still blank...
i so far still quite satifised wid SINGNET BroadBand(of cos, ts after they come my home to check what happen & found out they themself set wrong speed.) -
Go to Internet Options > Connection > Lan setting > Advanced
Check "Use Proxy Server"
Imput "proxy.singnet.com.sg"
I'm playing LOTR Online and couldn't even connect to the server when I first started; called Singnet and Speedtouch and they couldn't provide a solution.
Went on to did my own research and by trial and error, I managed to fix it.
Moral of the story: KAO REN BU RU KAO JI -
my 2wire modem cum router keeps dc .. now im using the speedtouch modem...
no more wireless.. where can i repair the modem ? -
chey..i thot u selling singtel shares cheap...
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sry for late replys
yeah.. im using singnet 10mbps
the modem is 2wire 2700HGV-2 with WLAN n phone line input
wireless bugs the modem till the conn drops
i find that torrenting with singnet is faster than singnet.
starhub sometimes fast sometimes slow
does any1 say its realllyyy gd? -
it really doesn't matter, you are using 100MBPS or 10MBPS, it depends on, whether that torrent is properly seeded or not, if that torrent is like 1 year old, and less than 10 seed, you probably will get sucky speed, so don't be a noob and complain about your download speed, as you probably doesn't know how torrent works and whine about your situation.
Singnet = GG
before you even download any torrent, do check WHETHER CAN YOU EVEN CONNECT TO ANY SEED OR PEERS, otherwise i suggest, you all redownload another torrent,
the other way to test whether, you are suffering from laggy download speed, is through direct download, then again, you probably will be noob enough to think, my current internet plan is 100MBPS, i should be able to download at 100MBPS,
the answer is NOPE, and please for goodness sake, do some read up, then complain, otherwise, you will probably be laugh at, even through, direct download, it also depends on the traffic of the website server......
SO PLEASE FOR F U C K SAKE, DON'T MAKE A FOOL OF YOURSELF AND CREATE A THREAD ABOUT, MY DOWNLOAD SPEED SUCKS -
I've been using SingNet for the past 10 years. Not a single problem at all. I've on my pc for straight 1 week, no disconnection at all. I used wired lan. My dad use wireless for his notebook. No problem at his end also.
Know your hardware well. You using torrent? Download illegal stuffs? Then dont complain. Its your problem. Not SingNet.
What if you change to Starhub and the connection also slow? Post a "Starhub sucks!!!" thread in SgForum also? -
Ha that problem... same case as me using 2wire 2700HGV-2. For me, ever since I recontracted with singnet (10mbps, not mio plan) and they give me this sh1tty router, there is no day i can use my internet without any disconnection.
I called them about it, they say no problem with their server and say server log never show any disconnection between me and them. I was like 'WTF!? then what's with the random disconnection? I dreaming is it?'. Then they quickly change the topic say its my wireless problem then ask me call 2wire... Nice one divert me to another person so I can say no more.
Obviously I know there is no problem with my wireless connection, you think I don't know how to use computer is it?
However, recently I gave up (after struggling for more than half a year), I bought a new router and 'Wow!' the problem is solved. However, the price I need to pay is d@mn high, not the price of the new router, but the price I need to pay to setup the new router. Listen to this and you will think this is a joke.
I bought the new router and unforunately, I need to know the multiplexing method, vci and vpi setting to connect to the internet, if not there is no way i can connect. So no choice this setting only singnet themselves know so i call them up to ask.
Guess what? THEY SAY THEY DON'T KNOW!!!! WTF!? THEIR COMPANY SET THE SETTING SAY THEY DON'T KNOW, SOMEMORE USE THE OLD TECHNIQUE ASK ME GO CALL UP THE TECHNICAL SUPPORT OF MY NEW ROUTER TO CHECK.
No choice, hoping the router company know the setting which i think they don't, I call them up and the call was answered by an indian fellow. In my mind I say sh!t, a overseas call to india then the phone bill must be damn expensive. I spent 30+mins talking to them trying to fix the problem, eventually i gave up.
After that I decided to check the internet and I found out the setting is:
Multiplexing method: Any one also can, regardless is it LLC-based or VC-based.
VPI: 0
VCI: 100
Everyone remember this, you might need it when you setup your new router for connection.
Now, I'm waiting for my phone bill to check how much it is.
Finally, I would like to say 'Good job singnet for your world class standard service, I bet my grandmother can do a better job as technical support officer'. -
then go and ask ur grandmother to do lar
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Well I'm not talking about the technical skill (which they don't even have to begin with), I'm talking about the reasons they give. If all they give is reasons instead of solutions, my grandmother can do a better job by giving a better different reason.Originally posted by chillz88:then go and ask ur grandmother to do lar -
Ha I am using Starhub and basically my wireless router setup is just plug and play.Originally posted by furb:Ha that problem... same case as me using 2wire 2700HGV-2. For me, ever since I recontracted with singnet (10mbps, not mio plan) and they give me this sh1tty router, there is no day i can use my internet without any disconnection.
I called them about it, they say no problem with their server and say server log never show any disconnection between me and them. I was like 'WTF!? then what's with the random disconnection? I dreaming is it?'. Then they quickly change the topic say its my wireless problem then ask me call 2wire... Nice one divert me to another person so I can say no more.
Obviously I know there is no problem with my wireless connection, you think I don't know how to use computer is it?
However, recently I gave up (after struggling for more than half a year), I bought a new router and 'Wow!' the problem is solved. However, the price I need to pay is d@mn high, not the price of the new router, but the price I need to pay to setup the new router. Listen to this and you will think this is a joke.
I bought the new router and unforunately, I need to know the multiplexing method, vci and vpi setting to connect to the internet, if not there is no way i can connect. So no choice this setting only singnet themselves know so i call them up to ask.
Guess what? THEY SAY THEY DON'T KNOW!!!! WTF!? THEIR COMPANY SET THE SETTING SAY THEY DON'T KNOW, SOMEMORE USE THE OLD TECHNIQUE ASK ME GO CALL UP THE TECHNICAL SUPPORT OF MY NEW ROUTER TO CHECK.
No choice, hoping the router company know the setting which i think they don't, I call them up and the call was answered by an indian fellow. In my mind I say sh!t, a overseas call to india then the phone bill must be damn expensive. I spent 30+mins talking to them trying to fix the problem, eventually i gave up.
After that I decided to check the internet and I found out the setting is:
Multiplexing method: Any one also can, regardless is it LLC-based or VC-based.
VPI: 0
VCI: 100
Everyone remember this, you might need it when you setup your new router for connection.
Now, I'm waiting for my phone bill to check how much it is.
Finally, I would like to say 'Good job singnet for your world class standard service, I bet my grandmother can do a better job as technical support officer'.
What router you use? My friend call Linksys and talked for 1hour plus but is free. -
Originally posted by chenc:Ha I am using Starhub and basically my wireless router setup is just plug and play.
What router you use? My friend call Linksys and connected to Linksys Philippines (or another SEA country, Singapore no local hotline) and talked for 1hour plus but is free. -
After working with Singnet, I only can say one thing - their customer service officers and technical support officer basically knows nothing.
When you've seen them work, you will faint or pray very hard that your PC won't go kaput. -
singnet is my favo still
Starhub is good for downloading but it sometimes fast sometimes slow
Singnet is fast cos they use username and password mah .. . Starhub is just use cable modem then no account needed