Lying SOBs at a parrellel importer
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Consumer Protection (Fair Trading) Act. - Chapter 52A
http://statutes.agc.gov.sg/non_version/cgi-bin/cgi_retrieve.pl?actno=REVED-52A&doctitle=CONSUMER%20PROTECTION%20%28FAIR%20TRADING%29%20ACT%0a&date=latest&method=part -
u may be prepared to be banned in this forum but are u prepared to get sued?Originally posted by August05:Just a warning to anyone looking to buy a // import car.
I went to PMotors on 2nd April and bought a Honda. Their Sales Manager Vincent Who? told me straight to my face that it would take 8 weeks to deliver.
Even gave me a breakdown of 6 weeks to assemble and 2 weeks for delivery.
First week of June came and I didn't hear from them. I called and they told me it will take a longer, impossible to deliver in just 2 months (LIE NUMBER 1), it will come end of June (LIE NUMBER 2).
Last week of June I went down and Vincent told me "Good news!! Happy for you your car confirm here first week of July!!!" (LIE NUMBER 3).
First week of July I called and a sales person named Tony Who? said not yet maybe another week (LIE NUMBER 4). When I said please confirm it cause they have been giving me one false dateline after another and I a guarantee I'm going to start hearing late July, then August, he put Vincent Who? back on the phone.
Vincent then said he had the shipping manifest in his hands and CONFIRM!!! THE CAR SHIPS OUT ON THE 16th JULY!!! 10 DAYS FOR SHIPPING!!! (LIE NUMBER 5).
On the 21st I called Vincent to confirm that the car was on the way, he said yes on the way, but refused to confirm that it left on the 16th like he said it would. I made it clear then that I was not happy with the delays and Vincent said this was an unusual case (LIE NUMBER 6).
I asked for the procedure and he said, "When the car gets here, 3 to 4 days for paperwork, then 3 to 4 days more for inspection.".
On the 24th Tony called to tell me the car will be in Singapore on the 30th and he'll call me I can view it.
30th came, I waited all day.. no call. I sent Tony and SMS, no reply. I called in the evening and he said he needs to check. Shipping office already closed.
Monday, 1st Aug... no callback from PMotors. I called Vincent again and he said the paper work will clear in a couple of days and he'd call me to let me know the entire procedure (LIE NUMBER 7).
Thursday... No call from them again. Already more than the 3 to 4 days for paperwork like they said.
I called again and this time Vincent told me that I was bothering them and he has no time to answer my questions. He said cars are always delayed and thats the way it is... it's normal and if I bought a Mercedes it could be delayed for 6 months. Just an FYI... I HAVE BOUGHT A MERC BEFORE AND IT WAS DELIVERED IN ONE WEEK!!!!!!
4 months after I paid, I'm still waiting for my Honda!!!
I'm probably breaking all sorts of forum rules by using company and staff names, but I just think that people should be aware of this. Just so everyone knows, if you deal with PMotors, GET EVERYTHING IN BLACK AND WHITE AND HAVE THEM SIGN IT!!! They lie through their teeth every step of the way!!!
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I have my lawyers ready...Originally posted by Axelheat755:u may be prepared to be banned in this forum but are u prepared to get sued?
I'm not using my real name (obviously). If they want to sue me for this post, right there they know who I am because they know I am the one they made all these false promises to and will be inadvertently admitting to all of it by their lawsuit. -
well... if august say is the truth i dun see why he will be sued.....but of cuz he got to prove its true
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they cannot sue you for for letting us know they cannot deliver the car.
you did not tarnish their image.
just imagine we are all your friends, no harm telling your friends, pinnacle could not deliever your car as a warning. you can ever tell the whole singapore. you can even say they have lousy service, poor service.
in the way for buyer and seller. you can even recommend others not to buy from them.
just do not say anything criminal or insults.
in fact they should try to get the car as fast as possible because you can sue them for late delivery as promise.
parallel import is stiff competition. they cut a few dollars here and there.
i seen pinnacle advers , i thought they big time. next time get from a big time one. there are alot of small fries trying to get apiece of the actions. its good money better than selling second hand cars.
can made a few K a car. -
just saw you title,
i suggest you better change it. the word is not in favour for you. -
You might want to consider going to CASE to file a complain. Probably even get a journalist to feature your story
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bro, for yr own good, unless you have proof in black and white and are fight to the case to prove that someone are lying, u better take down yr posting asap.
no point wasting time n money just to vent yr anger. -
Thanks for the information posted here. It is valuable to highlight this kind of things to those who appreciated it.
I can understand the hassle to CASE and court. So u chose just to post at the web to let everyone know in a safer, cheaper and faster way.
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I sympathize with your situation.
However, delays in car shipments are quite common and are not restricted to parallel imports (PIs) or the company you mentioned.
Unless you are taking ex-stock (i.e. stock that is already in the local port/warehouse), it is normal to wait at least 2 months to collect your vehicle for the assembly & shipping if the car is ordered on indent basis.
Unless there is a written agreement that the car will be delivered within a certain period (unlikely), you have no case against them. -
I booked a car from them too. I just collected my car from them. Slight delay giving stupid excuses, and made a lot of trips down to their office for this n that...... i reckon all PI are the same. Bottomline is u can get ur car.
BTW, what car did u book from them? -
under the FTA, they fail to deliver the goods within the stipulated time frame n u cn void the contract. sales of goods act is there to protect consumers. i ever used this act against one of the dealer out there. they know how to weight the pros n cons n they know the consequences well. write to SVTA to complain n they will get someone in to mediate. cc 1 copy to CASE as well..... if u dun intend to void the contract, then try get more accessories to cover ur loss of use lor.
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Well they broke a verbal agreement so i don't see why he is liable to get sued if everything he said was true.
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ya lor, verbal agreement can be part of the contract. the court recognize verbal agreement. if u want to blow this up, i assure u tat u r not at the losing end. need to teach them a lesson.
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FTA? I thought it was Consumers Gurantee Act? I thought FTA applies for businesses only.Originally posted by IcedLemon:under the FTA, they fail to deliver the goods within the stipulated time frame n u cn void the contract. sales of goods act is there to protect consumers. i ever used this act against one of the dealer out there. they know how to weight the pros n cons n they know the consequences well. write to SVTA to complain n they will get someone in to mediate. cc 1 copy to CASE as well..... if u dun intend to void the contract, then try get more accessories to cover ur loss of use lor.
anyway, to the threadstarter, bring your case to disputes tribunal. Then if cant settle, bring to court. Normally they will settle it in the tribunal. Unless if they are really stubborn.. -
hehe...kind of confused. return tat to my lecturer oredi.Originally posted by alexkusu:FTA? I thought it was Consumers Gurantee Act? I thought FTA applies for businesses only.
anyway, to the threadstarter, bring your case to disputes tribunal. Then if cant settle, bring to court. Normally they will settle it in the tribunal. Unless if they are really stubborn..
to save u trouble going here n there, juz write to SVTA n they will handle it. -
hmm, story reminds me of my own when i was waiting for mine. PI told me dat they indented a car i was hunting around for and its due to be shipped in a few days. best if i can confirm the deal now in case someone books it when it arrives. wat a mistake it was.
turns out that only after i've put down money to bid for COE, they said they will indent only when i get the COE coz of the "good" price that they gave me. gave the SOB PI a piece of my mind and lucky for me, the receipt they signed had a delivery note in fine print which says delivery in 6 weeks or 1 month. whichever is earlier.
told them that i dun care if they have to fly the car here by aeroplane, but if they dun deliver as in the sales order, i'm takin them to court. PI at that pt kan cheong and offer to give me discount if i wait or choose another car. ended up paying 2k less for a better car, delivered in 1 week
moral of the story. always get things in black and white. PI can promise u the moon and the stars, but ultimately, they still wanna make sure they earn money. chances are, they wun have shipments until they pool enuff cars amongst themselves or with other PIs to make up one load of shipment. not cost effective for them to ship one car only at a time i guess. -
i rang the PI in question before. did'nt sound professional. anyway, i bought a toyota from from ricardo instead, delivered on time, no fuss. Watch out for teo tian seng too. i bought a peugeot 405 from them, pre owned. the odometre was tempered with. and they told me that the odo reading was genuine! liars them. -
Someone can buy Mercedez , of course got money to hire lawyers , last time in a news article , it is also possible to be sued in real life over something you said in the internet.
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teo tian seng. the one involved with the bmw GM case?Originally posted by dryver:i rang the PI in question before. did'nt sound professional. anyway, i bought a toyota from from ricardo instead, delivered on time, no fuss. Watch out for teo tian seng too. i bought a peugeot 405 from them, pre owned. the odometre was tempered with. and they told me that the odo reading was genuine! liars them.
funny, i don;t how the GM can be caught? every is in the take? why report? -
oh yes, now that you mention. they have also started to represent fiat here as main agent.Originally posted by AF2005:teo tian seng. the one involved with the bmw GM case?
funny, i don;t how the GM can be caught? every is in the take? why report?