Originally posted by breytonhartge:Today was supposed to be a happy day for me... I signed a contract on a demonstrator BMW E61 530i M sport Wagon in carbon black, dakota leather, 19 inch rims, a beautiful car done only 2500kms. 3 months old. New N2 engine...
Thing is that the sales person told my wife and I that TV was optioned and that the road tax for this car was stil valid for six months, I made my offer based on this as part of the overall criteria. When I asked to see th vehicle, he was most reluctant to show it to me, and so we just looked at it form the outside and went back to the show room to negotiate the price etc... so after signing the contract, we insist on seeing the car and to our great disappointment.there was not TV option. At this point my wife is pretty upset because of two things. 1. no TV and second 2. only one month road tax left.
The sales person did apologise and say that it was his mistake, but when we asked how he was going to rememdy the mistake, he basically said, it is still a good deal anyway and you don't need the TV. He was very flippant about the whole thing and even when we pushed for some rectification, he said, if you are not happy, there is nothing I can do and we can go upstairs to tear up the contract. When I then asked him whether a TV could be retrofitted, he said no. But going through REAL OEM on the web, I find that there is a retrofit option. He has lied to us again.
We are upset also because the previous day, we had passed up a great deal in Melbourne on another wagon which was more highly specced and about $15K cheaper just to do the deal in Adelaide. Now I am not very happy. What do you think? I still have not paid the deposit.
Can i know what is the car dealers name?Originally posted by breytonhartge:Today was supposed to be a happy day for me... I signed a contract on a demonstrator BMW E61 530i M sport Wagon in carbon black, dakota leather, 19 inch rims, a beautiful car done only 2500kms. 3 months old. New N2 engine...
Thing is that the sales person told my wife and I that TV was optioned and that the road tax for this car was stil valid for six months, I made my offer based on this as part of the overall criteria. When I asked to see th vehicle, he was most reluctant to show it to me, and so we just looked at it form the outside and went back to the show room to negotiate the price etc... so after signing the contract, we insist on seeing the car and to our great disappointment.there was not TV option. At this point my wife is pretty upset because of two things. 1. no TV and second 2. only one month road tax left.
The sales person did apologise and say that it was his mistake, but when we asked how he was going to rememdy the mistake, he basically said, it is still a good deal anyway and you don't need the TV. He was very flippant about the whole thing and even when we pushed for some rectification, he said, if you are not happy, there is nothing I can do and we can go upstairs to tear up the contract. When I then asked him whether a TV could be retrofitted, he said no. But going through REAL OEM on the web, I find that there is a retrofit option. He has lied to us again.
We are upset also because the previous day, we had passed up a great deal in Melbourne on another wagon which was more highly specced and about $15K cheaper just to do the deal in Adelaide. Now I am not very happy. What do you think? I still have not paid the deposit.
It will apply to Australia, as a common law country.Originally posted by :Under the law, you are entitled to rescind the contract on the ground of misrepresentation because the slesman has told you things that are not true like the tv option and road tax. This actually amounts to a fraudulent misrepresentation for which will not only entitle you to cancel the contract but also to sue for any losses you may have incurred as a result of that misrepresentation.
Of course, the above is the English law of contract and unless it applies in your country will be crap.........
There is still time to source a 2nd hand E-39 M5. All is not lost.Originally posted by breytonhartge:Today was supposed to be a happy day for me... I signed a contract on a demonstrator BMW E61 530i M sport Wagon in carbon black, dakota leather, 19 inch rims, a beautiful car done only 2500kms. 3 months old. New N2 engine...
Thing is that the sales person told my wife and I that TV was optioned and that the road tax for this car was stil valid for six months, I made my offer based on this as part of the overall criteria. When I asked to see th vehicle, he was most reluctant to show it to me, and so we just looked at it form the outside and went back to the show room to negotiate the price etc... so after signing the contract, we insist on seeing the car and to our great disappointment.there was not TV option. At this point my wife is pretty upset because of two things. 1. no TV and second 2. only one month road tax left.
The sales person did apologise and say that it was his mistake, but when we asked how he was going to rememdy the mistake, he basically said, it is still a good deal anyway and you don't need the TV. He was very flippant about the whole thing and even when we pushed for some rectification, he said, if you are not happy, there is nothing I can do and we can go upstairs to tear up the contract. When I then asked him whether a TV could be retrofitted, he said no. But going through REAL OEM on the web, I find that there is a retrofit option. He has lied to us again.
We are upset also because the previous day, we had passed up a great deal in Melbourne on another wagon which was more highly specced and about $15K cheaper just to do the deal in Adelaide. Now I am not very happy. What do you think? I still have not paid the deposit.
Do you have to commit so soon? If not try sourcing for other deals and try sleeping over it for a few days. Ultimately we can't tell u if its a right offer, important thing is to trust your gut feeling and your common sense.Originally posted by breytonhartge:Went to see the sales manager... who was very very very apologetic. He basically told my wife and I that he did tell the sales person off and he offered this as compensation:
1. BMW M driver day for my wife and I
2. Free BMW protection pack which includes security window tint, paint protection, upholstery protection, leather protection
3. Cargo protection mat for cargo area.
4. 6 months registration
5. Rubber floor mats.
6. Alternatively I can tear up the contract and the sales manager will personally find me another car or do a really really good deal on a new vehicle.
Is this enough??
in the end did not end up with the one year old used car... went to purchase a demonstrator. ANother sales person.Originally posted by Chin Eng:is this the same guy who think you're Jewish or is it another sales man.....
end of the day - don't trust any used car agents... they'd promise you the moon and the moment they go back into the office, they'd say - suuuckeerrr!
haven't pay? tear up the contract!!!!
If I were you, I would tear up the contract too. While it might sound like a good deal to you, what the sales man did, made one wonder if there's something else about the car that he hasn't told you about.Originally posted by breytonhartge:Went to see the sales manager... who was very very very apologetic. He basically told my wife and I that he did tell the sales person off and he offered this as compensation:
1. BMW M driver day for my wife and I
2. Free BMW protection pack which includes security window tint, paint protection, upholstery protection, leather protection
3. Cargo protection mat for cargo area.
4. 6 months registration
5. Rubber floor mats.
6. Alternatively I can tear up the contract and the sales manager will personally find me another car or do a really really good deal on a new vehicle.
Is this enough??
Just saw this one, yes, tear up the old contract and do a really really good deal on a new vehicle. just need to remember to put everything on paper.Originally posted by breytonhartge:Went to see the sales manager... who was very very very apologetic. He basically told my wife and I that he did tell the sales person off and he offered this as compensation:
1. BMW M driver day for my wife and I
2. Free BMW protection pack which includes security window tint, paint protection, upholstery protection, leather protection
3. Cargo protection mat for cargo area.
4. 6 months registration
5. Rubber floor mats.
6. Alternatively I can tear up the contract and the sales manager will personally find me another car or do a really really good deal on a new vehicle.
Is this enough??