Agent did not bid COE!
-
Booked a car immediately after Nov $2 COE results. Was glad to be the first few as the price went up by 1K the day after I booked.
When I checked the COE results today, I found out that the agent did not bid for me this round! Asked SE why and there was no direct answers. Is it common that the agent does not bid if there is a large number of orders? or is it because they want to give to those who paid higher price first? Anyone to share their experience? Hopefully the agent will not come back to me and asked me to top-up!
btw, this is an authorised agent, not a Parallel Import Company. Thanks.
-
when i book last time, the SE told me that the AD may not bid for the next round, or even the 2nd rd. So this was made clear... not sure why your SE did not highlight this...
who is the AD?
-
C&C...
-
My guess is...
If you agreement stated "non-guarranteed", the AD could choose not to bid this time round if they are not confident to get it..Anyway...they didn't state "X consecutive bids"
Btw..what car did you book? Mit, Kia, or Merc?
-
Mind if you share with us the name of the agent? Cos I just ordered a Mit from C&C as well...jus wanna know if I have missed out anything.
Another question: How can we know if the agent is making a bid for us from the LTA website? Also my agent actually told me about the "three guaranteed bid". How to check and making sure tat C&C actually mean what they say?
Thanks.
-
check ur IC
-
K k .. chill guys .. as the saying goes .. " no man can satisfy all men (mankind) " so .. what i understand was, they will usually bid for those who paid at higher price ie, Garanteed COE takers, those who bought same car but after price increased. So that it's only fair for them to pay higher. On the other hand, it's unfair to those who did not get their COE .. each round of bidding has a quota so, see heng or suay lor .. like this round, too many orders liao .. sure higher priority given to those paid higher price then subsequence to those lower prices. Yep, all the best for the nxt round though .. " to be fair is to be unfair "
i dont represent anyone .. jus sharing what i understand yeah hehe .. and i m not wrking for any dealers hahahahaha .. cheers guys -
my case:
I received a call from my SE saying my bid is unsuccessful. However after checking the one motoring website I found out that HE DID NOT BID FOR ME AT ALL!
Was furious and called him and asked him how much he bidded for me. He said 6k to 7k. Told him that there is no record of the bid and he then admitted that they never bid for me.
Why is this happening for a reputable company like C&C?
-
To vivtan and worried99,
There's absolutely no cause for worry and panic...
For this round, there's also a lot people who are in the same predicament as you.
Like I mentioned at http://cars.sgforums.com/forums/2/topics/339360?page=1#posts-8634572,
It's purely expected and dun worry too much, who knows, you might get your bid next round...
-
Originally posted by worried99:
my case:
I received a call from my SE saying my bid is unsuccessful. However after checking the one motoring website I found out that HE DID NOT BID FOR ME AT ALL!
Was furious and called him and asked him how much he bidded for me. He said 6k to 7k. Told him that there is no record of the bid and he then admitted that they never bid for me.
Why is this happening for a reputable company like C&C?
your case is different. It might be fruad le. since they claimed for services they never commited.........
-
Originally posted by hisoka:
your case is different. It might be fruad le. since they claimed for services they never commited.........
Well... I heard of this cases from other reputable agents too...
Although authorised dealers do have their fair share of complaints when it comes to housekeeping matters, since for worried99 and vivtan, their bids for this round has ended...what's done cannot be undone....
The only way is to wait and keep in close contact with their SE so that they can secure their car by the next few bids...If not, it's not too late to call the service centre or CASE to complain...
For your info.. I have come across a relative who got the car by the 5th bid... Imagine how long the person had to wait...Somemore , the COE was pretty unattractive....
-
Originally posted by lianamaster:
Well... I heard of this cases from other reputable agents too...
Although authorised dealers do have their fair share of complaints when it comes to housekeeping matters, since for worried99 and vivtan, their bids for this round has ended...what's done cannot be undone....
The only way is to wait and keep in close contact with their SE so that they can secure their car by the next few bids...If not, it's not too late to call the service centre or CASE to complain...
For your info.. I have come across a relative who got the car by the 5th bid... Imagine how long the person had to wait...Somemore , the COE was pretty unattractive....
no lah his case is a little different from just now bidding.
the agent called him to say that they have bidded when they didn't. If I'm not wrong normally the contract is for bidding for x number of times. by telling him that they have bidded once, it means they are telling him he only have x-1 times left and they have actually bidded for one of the times he paid for.
in a sense they sold him a service that did not perform but claimed they did. sounds like fruad to me.........
-
Originally posted by hisoka:
no lah his case is a little different from just now bidding.
the agent called him to say that they have bidded when they didn't. If I'm not wrong normally the contract is for bidding for x number of times. by telling him that they have bidded once, it means they are telling him he only have x-1 times left and they have actually bidded for one of the times he paid for.
in a sense they sold him a service that did not perform but claimed they did. sounds like fruad to me.........
Oh shit... I read wrongly haha.... One word: COMPLAIN.
-
Guess what. I just called Cycle & Carriage and spoke to their SE supervisor Issac. Explained my case to him and he said from his pt of view he felt that my SE has not explained the things clearly to me. (Shifting blame to SE) Then i asked a series of qns and here's the ans:
1) Do we still have another 6 bids since this round not bidded: "No"
2) Will we be asked to top up money. " Yes if COE doesn't come down to abt 7k.
3) How come C&C bidded for those who paid 34 999 and nto 32 999. " I shall get my manager to give you a call"
He also exlained to me why not bidded becos bidding already over quota no pt bidding etc.
I personally feel that C&C has not been frank and the price dip-$32 999 has conditions (COE less that or abt 7k) attached to it that our SE has not explained clearly. Now they have taken many of our 1k deposit and probably earned some interest from it for the next 3mths before telling us to top up.
I am discouraged with their services and if they were to ask me to top up, I WILL NOT. I will also complain to CASE abt their terrible service. Hopefully subsequent buyers will not have to encounter this.
(Thought only parallel importers will resort to such tricks. Haiz~) -
I understand that nissan latio is asking the buyer a max of 4K for the COE. anything more they foot. anything less they reminburse buyer...maybe...
-
Originally posted by worried99:
Guess what. I just called Cycle & Carriage and spoke to their SE supervisor Issac. Explained my case to him and he said from his pt of view he felt that my SE has not explained the things clearly to me. (Shifting blame to SE) Then i asked a series of qns and here's the ans:
1) Do we still have another 6 bids since this round not bidded: "No"
2) Will we be asked to top up money. " Yes if COE doesn't come down to abt 7k.
3) How come C&C bidded for those who paid 34 999 and nto 32 999. " I shall get my manager to give you a call"
He also exlained to me why not bidded becos bidding already over quota no pt bidding etc.
I personally feel that C&C has not been frank and the price dip-$32 999 has conditions (COE less that or abt 7k) attached to it that our SE has not explained clearly. Now they have taken many of our 1k deposit and probably earned some interest from it for the next 3mths before telling us to top up.
I am discouraged with their services and if they were to ask me to top up, I WILL NOT. I will also complain to CASE abt their terrible service. Hopefully subsequent buyers will not have to encounter this.
(Thought only parallel importers will resort to such tricks. Haiz~)Oh my.... that's the problem when you buy at such cheap prices....
I emphatise with you but now that you have already booked your car...
Trust me...there are lots more going to be in the same situation with you...
Complain to CASE and see how it goes....
Hope it works out fine for you... :)
-
Spoke to my SE as well and he gave a different explanation. He said that they did not bid for me because the stock is not available yet. Stock (black, auto) will come later in dec or mid jan and they will bid the next round. - I will wait and see..
Anyway, registered my displeasure with them for not telling the truth about not bidding, and also that low selling price has "unwritten" conditions attached. Did not expect a reputable company like C&C to resort to this, and definitely gives me a bad aftertaste! -
Originally posted by worried99:
Guess what. I just called Cycle & Carriage and spoke to their SE supervisor Issac. Explained my case to him and he said from his pt of view he felt that my SE has not explained the things clearly to me. (Shifting blame to SE) Then i asked a series of qns and here's the ans:
1) Do we still have another 6 bids since this round not bidded: "No"
2) Will we be asked to top up money. " Yes if COE doesn't come down to abt 7k.
3) How come C&C bidded for those who paid 34 999 and nto 32 999. " I shall get my manager to give you a call"
He also exlained to me why not bidded becos bidding already over quota no pt bidding etc.
I personally feel that C&C has not been frank and the price dip-$32 999 has conditions (COE less that or abt 7k) attached to it that our SE has not explained clearly. Now they have taken many of our 1k deposit and probably earned some interest from it for the next 3mths before telling us to top up.
I am discouraged with their services and if they were to ask me to top up, I WILL NOT. I will also complain to CASE abt their terrible service. Hopefully subsequent buyers will not have to encounter this.
(Thought only parallel importers will resort to such tricks. Haiz~)My SE bidded for me for my $32999 deal.
Let me share my view...
From the price you mentioned I think I booked the same car as you at $32999. I think your SE is not being frank to you by saying C&C has bidded for you but in reality not bidded. For my case, my SE told me truthfully that C&C has bidded for me the exact amount after I told him to find out for me after they bid. This made them know that I'm keeping track of the COE prices and know where to check.
On the other hand, they felt no need to bid, probably because the quota has been reached before they place the bid, knowing that the amount has exceed the amount they projected for your car, you will not get it even if they bid for you. This, I guess the SE should have explained to you clearly. This is essential for salesperson to build trust with their customer.
He also told me the 'Mgr' will do something about it the next round of bidding to secure my COE. Judging from the price I'm paying for, I'm taking it with a pinch of salt.
-
paiseh.. is laoda99 = worried99? haha....
-
Hi,
Was following your threads, looking @ the price, guess we book the same "Pic" car. My SE called 3.15pm before the closing of the COE bidding and meantion that since bank has not approved my loan, they decided not to bid for me this time round and I still keep my bid, and I agreed knowing after monitoring the COE bidding price. I not sure does your SE put term such as pending for Bank Approval?
I did a check with the Bank and was told to check with SE and a call to SE mentioned she has no news yet. Now, I am stuck as in whether did they submit my Bank Loan? Was it approved and SE not letting me know? or what ever.
-
I think they are bluffing u
Within one week of signing, my SE said my loan approved.
Most likely is: They never bid for u and try to give u an excuse.
-
Agreed..I got my loan approved just 2 days after i booked the car.
-
Originally posted by Vato:
Hi,
Was following your threads, looking @ the price, guess we book the same "Pic" car. My SE called 3.15pm before the closing of the COE bidding and meantion that since bank has not approved my loan, they decided not to bid for me this time round and I still keep my bid, and I agreed knowing after monitoring the COE bidding price. I not sure does your SE put term such as pending for Bank Approval?
I did a check with the Bank and was told to check with SE and a call to SE mentioned she has no news yet. Now, I am stuck as in whether did they submit my Bank Loan? Was it approved and SE not letting me know? or what ever.
Interesting stuff ..... but I feel helpless here.... sorry.... Just hope you can get your car asap too.... :)
-
COE Bidding 2nd Round! Will we get it?
-
Originally posted by KWoNi:
COE Bidding 2nd Round! Will we get it?
Keep your fingers crossed....