SINGAPORE: NTUC FairPrice has officially launched its first elderly- and disabled-friendly store at Lengkok Bahru, the supermarket chain announced on Wednesday (Dec 2).
The Enabled Store near Redhill will have features such as call buttons at the entrance and store aisles so that shoppers can ask for help, magnifying glasses at every aisle to help customers read product labels, and shelves that are built so that products are within easy reach.
The store will also sell a more extensive range of supplements and products with the Healthier Choice symbol, said NTUC FairPrice. It will sell assistive products such as walking aids as well.
In addition, staff at the Enabled Store are trained to communicate and serve senior customers better, said NTUC FairPrice. They have undergone a training programme to understand and anticipate seniors’ needs and recognise senior-related illnesses such as dementia. More than 100 staff have received such training, and another 500 frontline staff will undergo the training programme in the next two years, said NTUC FairPrice.
The store is located at 20 Lengkok Bahru, #01-13 and it is open daily from 8am to 9pm.