did you try the above?Originally posted by troublemaker2005:
Originally posted by Parka:Got put papers in? Any ink cartridges inside?
[b]Update
After searching the internet, it seems that people tried shutting down the computer and pulling out the plug to release the static.
It worked for me at the detection stage. Meaning, in the Printers and Faxes window, it showed that s9000 is ready.
But when I tried to print, it says that printer is not responding.
I pull out the usb cable and replug and got the error message again.[/b]
Originally posted by ceecookie:oh..so thats why ur giving ur ancient printer away..
USB printer is a hassle to install..esp when during the part where they ask u to connect the usb cable..the com hanged on me on that part and it took me the whole night + several system restore to finally manage to complete the installation...
Originally posted by ndmmxiaomayi:Got put papers in? Any ink cartridges inside?
What I meant was before you plug out and plug in again. When you plug in, you said it was ready, but you start to print, it wasn't responding.Originally posted by Parka:It's not those problems. It's the "one of the usb devices is malfunctioning" problem when I insert the usb cable.
Originally posted by ndmmxiaomayi:What I meant was before you plug out and plug in again. When you plug in, you said it was ready, but you start to print, it wasn't responding.
Does your USB hubs supply the printer with enough power? troublemaker gave a link on making sure that enough power is supplied. Try doing that and see if it helps.Originally posted by Parka:I think the connection was lost the moment after it recognise connection.
according the the above picture, it seems that there are some problem with:Originally posted by Parka:
As a result, I can't get my computer to detect the printer at all.
- I've tried changing the USB cable.
- I've installed the latest printer driver (only by chance because the printer was detected just that once for the installation to finish successfully).
- The printer just came back from servicing and the guys there successfully did a print test using Win98. I'm using WinXP.
- Printhead was changed.
What could be the problem here?
Anyone faced with this problem before?
Help is greatly appreciated!
Computer specifications:
Pentium 4, 2ghz. 2g ram. WindowsXP SP2
Its difficult to have any idea how Parka connects his printer to the computer but if he hasn't he can also try connecting the USB cable to the USB ports at the rear of the computer - the ones soldered directly to the computer's motherboard instead of the ones connected by internal cables and wired to the front of the computer case.Originally posted by berll:according the the above picture, it seems that there are some problem with:
1) printer's usb port
2) comp's usb port (the one which you connect to printer)
3) the comp's whole usb section (if you have other connected devices working fine, then it's ok)
as mentioned that you've installed the printer driver "only by chance", there could be a possibilty that the printer's driver is not installed properly (but i still suspect the fault lies with the usb ports as you only managed to install the drivers "by chance")
since you've tried alot of methods, why not try your usb ports one by one now and see if the error message appears when the specific usb port is used. if you're very sure that your usb ports are working, try it on other systems. if the same error message appears on other systems, then bring it bac to canon again.
btw, you using so much ram? 2GB?![]()