hi..thx fireice who redirect me here...ok..so here my prob..now whenever i turn on my com..it has this prompt which say "window did not shut down properly..blabla.." so i have to choose whether to start on safe mode or safe mode wif command promt or start normally etc..ok.here the prob..no matter which option i choose...XP wont load..but instead it promt mi another blue screen which says.."window encounter problem and nids to shut down to prevent damaging to you com.."..ok..so i couldnt log in to my desktop liao..fine..now i try to format..i run from my XP CD..BUT...but i cant format..when i press "enter" which is to setup XP..the thing cant scan my hard disk..it's just hang..which means i cant even format..now..wat shld i do..send it for repair?if so..anyone has any idea how much will it cost for it to fix?or if anyone has any solution..help mi plzz >.< am using dell com..
i suspect your harddrive failed.
prepare to folk out money for a new one.
plus servcing charges if you intend to confirm your doubts.
I suspect you have a corrupted hard disk, maybe borrow a harddisk from someone and double confirm? Or you can pluck out your harddisk and pass to your friend to scan as an external drive, to double confirm. If it's a harddisk problem, simple lah, buy one new one and pluck it into your computer, format and install windows with the cd lor.
argh...hard disk failure? die le la..i got so many things inside my com man...haix..morning still can use de nehx..now the disk just died infront of mi? T-T
Can you just make sure that your CD drive didn't die as well? Plug it out and test on another PC. If CDs can't be read, OS can't be installed.
Edit: I just saw you are using Dell computer. Does Is the CD given by Dell a recovery CD?