From
Symantec:
To remove, follow this set of instructions:
Step 1
Show hidden files and folders[*]Open My Computer.
[*]Go to Tools > Folder Options.
[*]Select the View tab.
[*]Scroll down to Hidden files and folders.
[*]Select Show hidden files and folders.
[*]Untick Hide extensions of known file types.
[*]Untick Hide protected operating system files (Recommended).
[*]Click Yes when prompted.
[*]Click OK.
[*]Close My Computer.
Step 2
Download
ATF Cleaner or
CCleaner to clear all your temporary files.
Navigate to C:\Windows\System32 to delete this file:
win[THREE RANDOM CHARACTERS]32.dll
Navigate to C:\Documents and Settings\username\temp to delete these files:
cli[TWO RANDOM CHARACTERS].tmp
win[TWO RANDOM CHARACTERS].tmp
cli[TWO RANDOM CHARACTERS].bat
Step 3
Go to Start > Run and type in regedit
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
You will see this key:
win[THREE RANDOM CHARACTERS]32Delete the key shown in
bold.
Next, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft
You will see this key:
MSSMGRDelete the key shown in
bold.
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Guide to using the registry, using HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSMGR as example.
Step 1
Click on the + sign (boxed up in red) to expand
Step 2
Scroll down all the way to Software (boxed up in blue) and click on the + sign to expand
Step 3
Scroll down to all the way to Microsoft (boxed up in brown) and click on the + sign to expand
Now scroll down carefully and locate MSSMGR (boxed up in pink)
Right click and select Delete
Windows will prompt you, click Yes.
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This step is required if you are unsure about editing the registry.Copy and paste the codes below in
bold into Notepad. Please use Notepad and no other editors, or I can't guarantee the safety of your system.
regedit.exe /e peek1.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft"
regedit.exe /e peek2.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify"
notepad peek1.txt
notepad peek2.txtClick on File > Save As...
For File Name, type in
peek.batFor Save As type, select
All Files from the drop-down list. Then click on Save
Copy and paste the contents of peek1.txt and peek2.txt when it opens. You will need to close peek1.txt first, then peek2.txt will open.
