Need help removing Norton security scan.

• OasisBlue

  3 Apr 08, 20:30

  Originally posted by kenn3th:

  I wouldnt mind a little more detail =)

  anyways, try the first link.

  if it doesnt work try the 2nd link

  http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2006050909471013

  http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2006100312110513?Open&docid=2006050909471013&nsf=sharedtech.nsf&view=docid&pid=2006050909471013&pkb=sharedtech

   

   

   

  Thanks for everyone's help. My date and time are correct.

   

  as for

   

  In the Registry Editor, in the left pane, click the following registry key:

   HKEY_LOCAL_MACHINE\SOFTWARE\SymNRT\LTM

  Press Delete, and then click Yes to confirm the deletion.

  
  

  May i know am i suppose to delete the whole HKEY_LOCAL_MACHINE\SOFTWARE\SymNRT\LTM?

• kenn3th

  3 Apr 08, 20:33

  yes.

• ndmmxiaomayi

  3 Apr 08, 22:37

  Wait.

  You delete the bolded part ONLY.

  HKEY_LOCAL_MACHINE\SOFTWARE\SymNRT

  Not the whole thing. Windows will not start after you delete the whole thing.

• ndmmxiaomayi

  3 Apr 08, 22:39

  Another better idea.

  Download and install Google Pack. Google Pack consists of Norton Security Scan.

  After that, try uninstalling Norton Security Scan, followed by Google Pack. There's no need to edit registry, find files to delete, etc.

  And it's much more safer.

• eagle

  3 Apr 08, 22:39

  Originally posted by kenn3th:

  Haha, killing the roots of the virus scan.

  I dont like this method of removal...

  haha... Delete liao, then as Alucard says, use easycleaner clean off the floating registry link lor...

• OasisBlue

  3 Apr 08, 22:39

  Originally posted by ndmmxiaomayi:

  Wait.

  You delete the bolded part ONLY.

  HKEY_LOCAL_MACHINE\SOFTWARE\SymNRT

  Not the whole thing. Windows will not start after you delete the whole thing.

  Thanks for informing. Does that include the LTM part?

• ndmmxiaomayi

  3 Apr 08, 22:45

  Originally posted by OasisBlue:

  Thanks for informing. Does that include the LTM part?

  Delete that and LTM will be gone as well...

  Why not try the easy way first? Tinkering with Windows registry is risky.

• OasisBlue

  4 Apr 08, 17:19

  Originally posted by ndmmxiaomayi:

  Delete that and LTM will be gone as well...

  Why not try the easy way first? Tinkering with Windows registry is risky.

  Yea, that's why i hestitated haha. Thanks, i will try to install Google Pack first and uninstall norton.

• OasisBlue

  4 Apr 08, 17:21

  Btw, can i just install norton along with google pack? i don't have to isntall other software right?

• ndmmxiaomayi

  4 Apr 08, 22:47

  Originally posted by OasisBlue:

  Btw, can i just install norton along with google pack? i don't have to isntall other software right?

  Yes. Just select Norton from the Google Pack and download and install it.

  Restart your computer, then remove Norton.

• OasisBlue

  4 Apr 08, 22:54

  Originally posted by ndmmxiaomayi:

  Yes. Just select Norton from the Google Pack and download and install it.

  Restart your computer, then remove Norton.

  Ok, thanks i will try it out.

• OasisBlue

  5 Apr 08, 09:44

  Hmmm... i encountered some problems while installing norton security scan through google updater.

  

   

  The program didn't state what's the problem actually. So i clicked "learn more" and 3 options were given. The first option is to install it through norton's install wizard. The second option is to fix it later. The third option is to not install the program.

  I clicked the first option and it led me to the installation. However, a problem occured.

   

  

  I had no idea what's internal error 2753.Nss.exe. I clicked ok and the program just mentioned that the installation ended prematurely.

   

• eagle

  5 Apr 08, 13:09

  How about try this. Delete the whole Norton system scan installed folder on your hard disk. Then try to reinstall again through google updater again.

• OasisBlue

  6 Apr 08, 22:15

  Originally posted by eagle:

  How about try this. Delete the whole Norton system scan installed folder on your hard disk. Then try to reinstall again through google updater again.

  hey thanks. it works. :) now i need to uninstall norton.