WTS Travel is a Cheat!!
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It was announced over the Chinese Newspapers "Wanbao" on 25th September 2009 that they are having promotions on the Genting 2nights stay with luxury bus ride at S$83/- and it is said to be valid till end of the year.
Today I happen to call and enquire about the package, they denied it and said the newspapers got it wrong. I told them that if the newspapers made a mistake, they would have advertised another page the next day to admit the mistakes but they didn't. So it shouldn't be a mistake! The guy on the phone sounded very agitated when I told him that and he shouted across the phone saying they made a mistake. But they are not going to fulfill the mistake they made.
I called another branch and enquire the same package, they gave me a different story. They say that this package is valid till 30th Sept only. And today is 1st October. Obviously they are trying to be funny.
I seriously find this travel agency not reliable and they do not fulfill what they had said on the papers. I advise everyone who reads this to be careful when you want to have any dealings with this company.
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so?
is e employee there a newbie who didn't noe wad is going on?
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it could be staff lack of product knowledge. anyway its better to be careful when dealing with travel agencies, insurance agents, financial advisors and those in the holiday resorts businesses.
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TS seems to have an agenda.
Registered today just to post this as a first post?
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No.. Apparently all the staffs know what is going on. But they are just denying the package and pushing the blame to the newspapers saying they got it wrong.
If you seriously got the price wrong, admit it and maybe arrange something else for customers. And not shout across the phone and deny everything. I think this is not right.
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how did u noe they knew it?
unless u r working there
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@Charlize - Well i feel i should share this out to everyone. You guys should get to know it.
@AEW5001 - When u r given different versions of the stories, common sense will tell u they are not being honest. Unless common sense is not so common nowadays.. lol.. U seem to be very defensive over them. Are you in any way related to the directors of the company?
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yeh it does sound fishy but then again, they don't owe u anything. an advertisement is after all an invitation to treat.
Just move on la. Where got genting $83 one? Lose $$ ah.
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ts, me and my friends already paid for this last month. 80+ dollars 3D2N with transport and hotel. nth wrong with it
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ts, me and my friends already paid for this last month. 80+ dollars 3D2N with transport and hotel. nth wrong with it