Starhub insist we pay ex-foreign worker's bill
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A STOMPer is irked that he still gets reminder letters for payment from Starhub due to an ex-employee who has left the country. On top of that, Starhub is saying that if payment is not made, they will take legal action.
In an email, the STOMPer said:
"This issue have been going on although we have told them many many times that this foreign worker no longer work for us and has gone back to china. Thus, they are going to take action against if we do not pay. this letter has been sending to my house because his work permit is under my parents home.
"The staff did told me they have told the management but letter is still coming forward. although we can afford to pay the bill , but what for? I think its not worth it because he has gone back to china and can't be located.
"I hope the management could reply on this. Thanks." -
legal action? they will probably go to a 3rd party such as debt company to do the dirty job. just ignore the letter.
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no, they will engage a lawyer. and that lawyer will do the same as what starhub did, ask you to pay. as long as you maintain your stand and cont not to pay, they won't do anything further, unless your bills add up to $100k or something lar.
but then, starhub will then blacklist you, informing both singtel and M1 about what you did, so next time when you want a new line, you're almost certain to be rejected.
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But then again, if you guys think on Starhub's position, your customer owe money then claims that he should not pay because althought it's registered to his address, he don't actually own the bill amount. Like that fair to Starhub? I thought if you want to take responsibility for someone's actions, such as being a guarantor, you have to take the full responsibilities and not shrink away the moment the debtor runs away? I don't work for Starhub but I am thinking in a neutral point of view.
Just because he post on stomp and make a big fuss doesn't always mean the person is correct. The same theory someone shout louder at meeting doesn't mean he is smart nor correct.
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Why did Starhub open the account for the PRC?
They must have got some sort of a surety.
Just because the PRC do not speak a word of English, does not mean they are stupid. They always skip the last payment. Be it rent or any other bills.
Pay in advance is the way to deal with them.
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Originally posted by Rooney9:
legal action? they will probably go to a 3rd party such as debt company to do the dirty job. just ignore the letter.
You are wrong to think that they will not take legal action. Starhub is a big company and they have their own legal department to do such jobs and they will definetly sue you if not they waste money employ so many lawyers for what
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Originally posted by Rooney9:
legal action? they will probably go to a 3rd party such as debt company to do the dirty job. just ignore the letter.
..fat hope...They will carry out legal actions, it's basically against the contract when one doesn't pay their cell phone bills and legal actions are the norm for emphasizing the terms in the contract
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Well... who helped the prc sign for the line as a guarantor?
It is legal in the sense for them to persue the guarantor for payment of the bill.
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same thing happened to me.....went to new zealand for 2 months only.....and starhub wanted me to pay the amount plus legal fees ehen i came back.for what???its so illegal on their part......only $40 back in 2000 n they wanted my pound of flesh......sheeeeeesh.
starhub is a heck ofa desperate company.
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Originally posted by Hitman+:
same thing happened to me.....went to new zealand for 2 months only.....and starhub wanted me to pay the amount plus legal fees ehen i came back.for what???its so illegal on their part......only $40 back in 2000 n they wanted my pound of flesh......sheeeeeesh.
starhub is a heck ofa desperate company.
Nobody force you to sign with starhub what
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Ex-foreign worker's bill sent to STOMPer due to registered billing addressStarHub says that STOMPer received an ex-employee's reminder letters for payment as his place of residence was registered as the official billing address.
This was in response to the STOMPer's complaint that he was receiving letters from StarHub which warned him that legal action will be taken if payment was not made.
In an email to STOMP (5 May), StarHub said:
"We refer to the STOMPer's feedback.
"We terminated the mobile broadband service subscribed by Mr Chen when the STOMPer notified us of Mr Chen’s departure from the country earlier.
"However, there was an outstanding amount in Mr Chen’s account. As a result, system-generated reminders addressed to Mr Chen were being sent to his registered billing address, which is where the STOMPer and his parents live.
"We have since contacted the STOMPer, apologised for any inconvenience caused and resolved the matter with him."