why this ang mo so angry ?
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TD stopped wind down window to ask him at a road along Bedok where he is going. he replied u want to fetch or not (not telling his destination),if not GO AWAY. What is wrong to let TD know the place he wants to go,a v frustrated pax indeed.
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probably he's in a rush...
That day I was at a road, about 5 taxi pass by me each asking me I wanna go.... that's before 4pm prior to change shift. I can understand them la~ the 6th uncle happy happy say he's also going to my destination area, so he pick me up.
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this means he has encountered so many "changing shifts" taxi drivers...and those who stopped and ask if he is "on the way and if not cannot fetch" drivers....these are so common....
thats the reason why....TDs...
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just a critical commentary on our TD scene....it needs more customer centric approach than individualistic attitude that driving taxi is a business where one can be picky over customers....
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Originally posted by Fcukpap:
just a critical commentary on our TD scene....it needs more customer centric approach than individualistic attitude that driving taxi is a business where one can be picky over customers....
with the fare structure n the rental we r paying now hard to justify bro............
we muz take care of our own pockets 1st..........
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agree....vut the system would only saturate with more taxis ....
but i think the feedback structure is necessary to spruce up those drivers who possess careless attitudes....
i believe there are many good and professional drivers....
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Am I the only one who understands why taxi drivers do that but because I'm a passenger, I curse and swear because I think they should do what's best for me since I'm the passenger? Different position, different view of the world :) When you say, can't you just wait 1 min? 1 MIN!!! CANNOT WAIT AH!!! That 1 min depends on whether you're inside the toilet, or the one urgently needing the toilet on the outside, that 1 min perspective is very very different.
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there are good ones but also bad sheeps...
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maybe use the rep point
pax can up the driver if the service is good -
no system should be out to weed TDs....its a national rice bowl we need to protect....but professionalism needs to be improved with certain reward points or benefits....
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Originally posted by Fcukpap:
no system should be out to weed TDs....its a national rice bowl we need to protect....but professionalism needs to be improved with certain reward points or benefits....
correct pls dun let the Fts come in n take tis job, u guys dare
to let ur gf/wifes/daughters sit in taxi being driven by FT???
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lol....good point
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one of the black FW from my company told me,if girl wear sexy dress on the road in their country,they sure catch her n rape her!
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Can understand, maybe the angmoh had a few taxi drivers ask him rudely where he want to go. Sometimes they can be really rude, like stop by you and wind down window, asking in a very angry and rude manner, then drive off angrily. Or sometimes they can be kind, and ask "Are you going to blahblahblah?" Maybe he experienced type A, understand the fully story beforehand..
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If you want to change shift..... just put change shift.....(watever location).. Wind down the window and tell them (Pax), your direction (North/South/East/West).... not asking them their direction/destination.
If you ask... means you are choosing passenger(s)....
LTA can penalises you if for that, if the Ang Mo complains to the Authority with your cab's number.
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Originally posted by Just_do_it_lah:
If you want to change shift..... just put change shift.....(watever location).. Wind down the window and tell them (Pax), your direction (North/South/East/West).... not asking them their direction/destination.
If you ask... means you are choosing passenger(s)....
LTA can penalises you if for that, if the Ang Mo complains to the Authority with your cab's number.
correct work smart dun blindly ciong............
like end of day i wan go hm then CQ piang i lock my door, wind
down my window i will tell the pax im goin xxx n not wait for them
to tell me where they wan to go
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Originally posted by uaskforit:
TD stopped wind down window to ask him at a road along Bedok where he is going.
he replied u want to fetch or not (not telling his destination),if not GO AWAY.What is wrong to let TD know the place he wants to go,a v frustrated pax indeed.
I guess is that taxi service in ang mo country never ask them about destination. If the destination is from one city to another city like for instance Darwin to Sydney, they may consider not to pick them.TD should wind down window to say I am going towards the west or east, are you travelling along this direction.
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Originally posted by uaskforit:
TD stopped wind down window to ask him at a road along Bedok where he is going.
he replied u want to fetch or not (not telling his destination),if not GO AWAY.What is wrong to let TD know the place he wants to go,a v frustrated pax indeed.
why are you spending time and effort to understand why "angmo" angry?
focus on how to make him happy....... just give him a bl@w job.
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Green TAXI try to interview for sure get coffee at LTA 300 plus fine demarit point and forced rest days , so play safe put CHANGE SHIFTwithout destination can interview LTA also cannot catch you play legal , some TD hooked on easy money on long haul +surcharges so choose every destination playing these tricks and interviews give TD business bad name
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When there is no indication of On Call, Changing Shift, Busy, etc, the taxi is fully operational for business. That means the passenger just hop in and tell the TD the destination, and off they go. The TD is not to bargain with the pax.
Want to bargain, put up sign.
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actually this TD has an on call job 45 min later at BAyshore Park,so he can fetch this ang moh within a 20 km radius, further than that can not make it. maybe should tell him"I can fetch u to a place about 15 km from here".
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we are in a consumerist era....but service professionals should be extended to all levels...it would be good to highlight and award dedicated TDs....just like how we did for best foodstalls in TV programmes....we should give more recognition to other services, in this case, the TDs....
put up SERVICE AWARD on Taxis who have done well and stand them out on the streets and also give reward points, rebates etc.! ...e.g.
TDs are the so-called unacknowledged road ambassadors of the world!
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Originally posted by Fcukpap:
we are in a consumerist era....but service professionals should be extended to all levels...it would be good to highlight and award dedicated TDs....just like how we did for best foodstalls in TV programmes....we should give more recognition to other services, in this case, the TDs....
put up SERVICE AWARD on Taxis who have done well and stand them out on the streets and also give reward points, rebates etc.! ...e.g.
TDs are the so-called unacknowledged road ambassadors of the world!
no use lar bro best is to give out monetary rewards like i knoe tis merc
cabbie 6mths on the rd nia got Sg Tourism award for TD. Was given
$1000 by his company a tour to Japan....... now tats sometin to work for
n can motivate more to cultivate better service standards