lao jiaos need your expertise. first time kena this kind of crap job.
take call from conrad (call by hotel) bout 715pm. doorman ask, 2 ah nei accept the call charge.
come on board, ar nei say want go mandarin orch, wait 2 min then go tg rhu then go pasir ris.
already buay siong, ar nei want me become personal chauffeur. Not possible go M orch can go up lift to room and back in 2 min. Before reaching M orch, tell them I wait max 5 min then will stop job.
Somehow they also know what they asking for not logical, so stop meter at M orch I go off.
My questions: Can reject this kind of job from the start? Crazy, from south to north then south then east. Where is the limit when td become private chauffeur.
Learn from this job also, multiple stops can accept, waiting is not logical. Next time straight forward. No waiting. Taxi from point A to point B only.
I straight away say no for street pax , advance booking later , cannot made it if take them .
Alight them at nearest taxi stand and fuck off .
If Silver got call like dat , i dun even bother to listen , straight away reject .
If LakeView calls NO IDEA ..... then have to lan lan , cos No IDEA .
Or can reject and ask Jenny to repage , Suspension 2359hr nia .
As for TransCab calls like that ..... i dunno what i will do , hahahahaha
As for SMRT calls like that ...... i also dunno , hahahahah
As for CDG calls like that , i 100% can tell u , u better do it , 10 places u also must go !!! Or face termination if pax complaint .
I can say CDG such type damn power one .
Why always AH Neh got such lobang one ?
Ah Pool, many thanks for the brainstorm.
First time it happens, you like deer in the headlight. Next time no way. So no way I'll ever drive for CDG.
Originally posted by Terry Young:lao jiaos need your expertise. first time kena this kind of crap job.
take call from conrad (call by hotel) bout 715pm. doorman ask, 2 ah nei accept the call charge.
come on board, ar nei say want go mandarin orch, wait 2 min then go tg rhu then go pasir ris.
already buay siong, ar nei want me become personal chauffeur. Not possible go M orch can go up lift to room and back in 2 min. Before reaching M orch, tell them I wait max 5 min then will stop job.
Somehow they also know what they asking for not logical, so stop meter at M orch I go off.
My questions: Can reject this kind of job from the start? Crazy, from south to north then south then east. Where is the limit when td become private chauffeur.
Learn from this job also, multiple stops can accept, waiting is not logical. Next time straight forward. No waiting. Taxi from point A to point B only.
You heng liao. In this forum, got one person pax ask HER to wait at hotel lobby. Wait and wait until SHE bey tahan, went to ask the bell boy. Bell boy said her pax having breakfast.
Just nicely tell them, Oops sorry, I thot it is a one way trip, this may overlap my timming, I got to pick up someone later on, why not you get another taxis, thank you.
I see many complaint of TD is not mainly on rejection, but more on rudeness and never express it properly, once you are diplomatic, keep cool and calm, reject with nice words and a smiling face, nobody can really do much to you. Then as they go off, just take a breath and curse, knnccb, farkers.
I know some will said, lan sai lah, not happy go complain lor, pax get agitated and die die must complain even they had no intention to complain, then end up at office, waste time, waste saliva, talk until saliva spewing and end up, either get warning, terminated or simply said..Ok Uncle, misunderstanding, you hv to make it clear to pax...blah blah.
Most drivers dunno because of fatigue or hv a bad day, tends to get hot up easily, and they can easily fall prey to people who like to exploit them, mainly those ah ney FT.
The key is therefore, reject nicely
Agree with RSM........
Must educate pax..........
You will be surprise, some pax, including ah neh type will accept your disposal proposer.........
Some visitors came here, won't understand our taxi trade, need to educate 1.........
But of course got those cheapo pax lor, not say cannot do this type of job, individual lor............
Personally, no disposal, I won't carry on the trip lor, must sell before move out from conrad, don't reach Mandarin than start to get angry lor.........
Originally posted by bowah:Just nicely tell them, Oops sorry, I thot it is a one way trip, this may overlap my timming, I got to pick up someone later on, why not you get another taxis, thank you.
I see many complaint of TD is not mainly on rejection, but more on rudeness and never express it properly, once you are diplomatic, keep cool and calm, reject with nice words and a smiling face, nobody can really do much to you. Then as they go off, just take a breath and curse, knnccb, farkers.
I know some will said, lan sai lah, not happy go complain lor, pax get agitated and die die must complain even they had no intention to complain, then end up at office, waste time, waste saliva, talk until saliva spewing and end up, either get warning, terminated or simply said..Ok Uncle, misunderstanding, you hv to make it clear to pax...blah blah.
Most drivers dunno because of fatigue or hv a bad day, tends to get hot up easily, and they can easily fall prey to people who like to exploit them, mainly those ah ney FT.
The key is therefore, reject nicely
i totally agree with you!, reject also reject nicely be polite and apologetic, give valid reason even when there isnt one. passenger 99% will be ok, say you have prior arrangement already cannot do the job drop them off at first destination can or not? like that sure ok one.
Originally posted by Cash Lee:You heng liao. In this forum, got one person pax ask HER to wait at hotel lobby. Wait and wait until SHE bey tahan, went to ask the bell boy. Bell boy said her pax having breakfast.
Si lang Cash, you want to hai me tio terminate har. That bustard from big XXXX one hor.
i forgot liao, you still can remember.
Sometime CDG can talk one. i got one time also pick up this ah neh wants me to wait at Killiney Road while he go telecom to settle something. i rejected, he buay happy take receipt wants to complain. i tell IO, they side me.
power cdg . . .
Originally posted by jnyt:Si lang Cash, you want to hai me tio terminate har. That bustard from big XXXX one hor.
i forgot liao, you still can remember.
Sometime CDG can talk one. i got one time also pick up this ah neh wants me to wait at Killiney Road while he go telecom to settle something. i rejected, he buay happy take receipt wants to complain. i tell IO, they side me.
Well, guess most of you guys got smartphone, make use of it, when you log on to portal or bids centre, there a app to send email to your DRO.
So if you meet any unreasonable pax, and know that most likely, this farking pax is going to complain for sure, you first sd email to your DRO about the situation, so when the complain come in, your DRO is in a better position to answer, and most likely, you will be call upon because you proactively informed your company of the forthcoming issue.
Last week, picked a pax going to sengkang, then on way, said can drop by at Upper seranggoon for her to pass something to her relatives, she is a foreigner, saree girl, meaning ah ney, look like wife of our ah ney FT.
I told her nicely, sorry, miss, unable to detour, you should had told me earlier before boarding, then she said, on the way , why cannot, I said, now many taxis, just paid another $3.20 or 3.60 only mah, not so troublesome. She lan lan keep quiet and I sent her to SK.
There are cases like waiting, guess most TD would had met some of this before, I for a few times get into such situation, Uncle, wait 5minutes can, meter on lah, then I will reply, wait 5 minutes??? Boss, you are depriving other waiting outside from getting a taxis leh.
TD is a public transport, it should not be use by individual too extensively for their own needs, as public transport, it must serve the public, so are you telling me to just serve one pax for few hours?? This was what I told my DRO when once I got call up to drink kopi. She smile smile and said...Uncle, too bad you are a TD, lawyer calibre lah
Originally posted by bowah:There are cases like waiting, guess most TD would had met some of this before, I for a few times get into such situation, Uncle, wait 5minutes can, meter on lah, then I will reply, wait 5 minutes??? Boss, you are depriving other waiting outside from getting a taxis leh.
TD is a public transport, it should not be use by individual too extensively for their own needs, as public transport, it must serve the public, so are you telling me to just serve one pax for few hours?? This was what I told my DRO when once I got call up to drink kopi. She smile smile and said...Uncle, too bad you are a TD, lawyer calibre lah
waiting surcharge soooooon?
Dun ever be afraid to voice out ur concern. U set the rule of game... It's never the pax. If there's ever a need to charge an additional amt, be firm and demand for it.
Dun behave until so desperado as if we really need tis trade for a living... Many times when foreign tourists took out their smartphone google map to check whether I had taken the longer route, I told them straight to their face...
"many taxi uncles are much more well off then u n ur country men... We do not need to resort to such insignificant fare cheats"
I kena numerous times to drink kopi Liao... It never bothered me and every time I feel a much more happy man becos justice is done. I dun mind wasting my precious time going down to CDG office just to get the facts right becos it benefits all other people in d same trade.
Everything starts from u... If u scared this scared that and dare not voice out... Then better Kwai Kwai drive ur taxi and swallow ur gravience for many more "good" yrs to come.
A lot of people feel taxi drivers r inferior... Some vent their anger over on us. No, we dun owe them a living and we need not be subjected to their abuse or threatening tactics. Stand up strong and fight back. Dun ever feel u r not contributing anything... Pls remember... 1 small step is a big leapt forward.
Best regards,
Ywth
Sorry guys , honestly i need only 13-16 paxes a night .
So difficult to find ways to find 13-16 "quality paxes" meh ? Mine paxes most "quality paxes " , even max , from Point A to hotel , collect luggages and sent them to AP , stop . End trip , more money , if not whack $8 plus meter .
I whack $8 plus meter , no need ask paxes one , once they made special request , here u go , $8 plus meter .
Funny thing is , end trip $8 plus meter , still they tipped me .
Certain days certain time ...... u must see , like what some senior said , "see call then take" , who's feasible to take , which is Not Feasible to take .
Originally posted by Poolman:Sorry guys , honestly i need only 13-16 paxes a night .
So difficult to find ways to find 13-16 "quality paxes" meh ? Mine paxes most "quality paxes " , even max , from Point A to hotel , collect luggages and sent them to AP , stop . End trip , more money , if not whack $8 plus meter .
I whack $8 plus meter , no need ask paxes one , once they made special request , here u go , $8 plus meter .
Funny thing is , end trip $8 plus meter , still they tipped me .
Certain days certain time ...... u must see , like what some senior said , "see call then take" , who's feasible to take , which is Not Feasible to take .
$8 nia....I whack $10 plus meter. You booking is $10/$18 one leh....whack so little? Last time I drive white all AJ auto whack $18 if waiting for pax more then 10mins. If they ask I tell them this one limo. Dun believe you call my company ask. In the end also lan lan pay....Lol
I always believe an extra-stop surcharge of $3 each stop (6am till 12 mn) shd be levied and included into the fare structure.
Pax who wants convenience, and deprive us of additonal flag-down amount and biz opportunities, should be charged more.
5 stops, sure...press 4 times and extra 12 dollars pls!
Waiting not so bad, meter still running....
Yalor, knn limo one stop already $25 liao. lotsa market
Hi all,
Just like to find out from the conern of this post, is all about 2 prospectives:
From taxi driver, we want profit (good one not the standard one)
From passenger, we want to save cost.
But did all the taxi driver ever wonder are we EVER once a pax that also need more than one 1 stop?
For example, when courting time, we need to send our GF home (while late night) and ourselve home too. (Of course, we can also walk or take public transport la). But did we need to give extra for this?
Thus, I believe all of us are guilty of it unless you all (before becoming taxi drivers) are already giving disposal or extra rate to the taxidriver while asking for multi stops.
Just felt a but strange that such posts can have so much ideas.
Hope that all of us when we are a pax only take 1 stop only to avoid unnecessary conflict or concern.
Just my 2 cents...(not 22cent)
Originally posted by Angwk7118:the picture here is about waiting time, fair to make td wait for a longer period?
to me 1 stop mean, reach the first dest. drop off and immed proceed to final dest
very sorry, i used to be driving my own car for nearly 16yrs before becoming a td
Glad that your car will never breakdown....
Maybe if your car breakdown, you are like my yesterday customer that the Car company give him taxi voucher during breakdown.
So u see, even car owner also need to take taxi....