Yakiniku Daidomon @Beach Rd - not the place to go for buffet
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I just wanted to share our experience with all food lovers (especially to all Japanese BBQ buffet lovers) about this Japanese BBQ restaurant at Beach Road.
Tonight was the 2nd time we went to this restaurant because we find the quality of food to be reasonably good in our first visit.
This time round, we've decided to go for the BBQ buffet, at $58 per pax. Before we placed our order for the buffet, we saw rules written on the menu stating the buffet has a 2 hours time limit and any leftover will be charged. I felt the 2 hours time limit practice a little unusual but otherwise did not really take note of the leftover food rule, as I thought this is a standard practice with all buffets.
Shortly after we ordered our buffet, the waitress came and pasted a note next to our table. She has written clearly on the note the exact time we started the buffet. I reckon she wanted to remind us the 2 hours time limit.
We got started and signalled for the waitress to order Beef Loin, Pork Loin, Scallops, soups and a small serving of a bowl of garlic rice for our baby son.
It took us about 15 minutes to finish the meat and soup in our 1st order, and when the waitress came to refill our tea, she started to remind us not to waste food, and she mentioned any extra food left on the table will be charged accordingly. I was appalled as the only food left on our table was the bowl of garlic rice my wife was still feeding to our son.
When we placed our 2nd order for more meat and prawns, the waitress reiterated any extra food will be charged, and she suggested we should order smaller portions to avoid any waste of food. 20 minutes later, I asked the waitresses to clear our empty plates, and as my baby son could not finish the garlic rice, I asked them to clear his bowl as well. To my displeasure, they deliberately cleared everything on our table except for his half-empty bowl of garlic rice.
Moreover, I was very annoyed the waitresses took turns to "monitor" the food on our table when we were eating our meals, and I could sense their eyes were looking for any extra leftovers we might be trying to hide. 
With all these episodes, we could no longer eat our meals in peace and they have succeeded in making us think twice before ordering any food (without thinking if we can finish it). Both myself and my wife were clearly upset by their behavior. We finished whatever food was left on the table and decided to call for the bill. We finished our buffet under in 45 minutes.
When the waitress was waiting for me to sign the bill ($130 including service charge), she reitarted for the 4th time that we should not order too much food in the future to avoid any waste. For goodness sake, the only food we could not finish was the bowl of garlic rice for our son. That was the last straw for my wife and she gave the waitress a piece of her mind.
In my life, I never had such a bad experience with having a buffet. I felt the restaurant should treat its customers with more courtesy and respect. Tonight would be the last time we are going back to this restaurant.
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I'm not surprised, a similar japanese buffet restaurant has exactly the same rules in Oz when I was there. The pricing was similar too, and they serve the food damn slow.
Although the sashimi was free flow, I got sick of it after 3 servings. -
We can understand the rules, but it's their attitudes which really upset us. I felt it is not a right way to treat a customer.Originally posted by ditzy:I'm not surprised, a similar japanese buffet restaurant has exactly the same rules in Oz when I was there. The pricing was similar too, and they serve the food damn slow. Although the sashimi was free flow, I got sick of it after 3 servings. 
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I was about to try the food there. So I suppose that as long as I don't go for the buffet it should be ok?
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For the normal ala carte food, their service level was acceptable during my first visit. IMO, their menu price is not cheap in view of their location, but with the horrible experience they have given me, I definitely won't go back there.Originally posted by aRcTiC_sTaR:I was about to try the food there. So I suppose that as long as I don't go for the buffet it should be ok? -
I would've snapped at the waitresses if I were you.
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Well, try going through what we've experienced, and you might understand why my wife was upset and snapped. Nobody wants to pay money to be put under stress having his/her meal.Originally posted by MooKu:I would've snapped at the waitresses if I were you.
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They charge $58++ and still impose 2 hr time limit?
Might as well eat elsewhere. -
We will definitely not go to Yakiniku Daidomon again.
There is a place for Japanese BBQ at Chijmes, their food is equally good, if not better. For sure, they treat their customers with more courtesy and respect. -
Thanks for the tinker. I'll not go try it.
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ikoi i think have 1.5 hr limit too
i think the time limit is okie
but the service and the constant reminder is really no good. -
We were alright with the 2 hours time limit as we saw it was written on their menu. However, what really irritated us is their dirty tactics. Although they charge a premium of $58 per pax for the buffet, they were always so afraid to let the customer order the food freely and eat in peace.
And it was not just one of them. All their waitresses were so well trained to constant bug their customers not to over-order or waste food. -
I empathise with u!
It disgusts me to learn abt such KS practices. If they can't afford to lose then dun try to offer such buffets.
In any food biz, good food and good dining experience of of utmost importance! Fail in either or both, and they shall be doomed! -
$58 per pax??
For $2 more and you can eat lunch at SAKURA 3 times
and nobody is there to bug you for wastage.. -
do everybody a favour...
spread the word, tell everyone you know, friends, relatives, colleagues and even business associates. Let these people know we do not tolerate such service. Only when this words reach their own ears that they will realise not to under-estimate the power of the internet!
Lucky, I was about to try that place!
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I tried YD early this year though it ain't the buffet. Service wise not bad. But obviously, the reason i went there was for their zhao pai cai, yakiniku. It was really disappointing, nothing to shout about. Ultra salty pos.Originally posted by kachin_snowy:We will definitely not go to Yakiniku Daidomon again.
There is a place for Japanese BBQ at Chijmes, their food is equally good, if not better. For sure, they treat their customers with more courtesy and respect.
kachin: The one you mentioned at Chijmes, do you know if they serve good yakiniku? -
Yes, the Jap restaurant at Chijmes has a similar menu. And their services were really top-notch!
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$58 per pax?
U can have better buffets at hotels liao wor..
beach road somemore.. is that a shop by the roadside or something? -
Yes, it is by the road side, next to the traffic junction (opposite concourse)
You folks are perfectly spot on that for the price of $58++ per pax, we could have gone elsewhere for better quality food and even better service. This is the only place I know which made us feel we have committed a crime for ordering more food and under the circumstances I have described, accused us of food wasting.
Looking back, my wife and I really regretted going there.
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charge so much and they are still so anal about it.. LOL..
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Har ?? so expensive ? For $5 dollars u can eat til u drop at hatyai open air seafood buffet manz..nobody bugs u anything..Good friendly service plus relaxing natural ambience..unlimited hours
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hi where is the hatyai open air seafood buffet?Originally posted by Advante_101:Har ?? so expensive ? For $5 dollars u can eat til u drop at hatyai open air seafood buffet manz..nobody bugs u anything..Good friendly service plus relaxing natural ambience..unlimited hours -
The name says it all, in hatyai.Originally posted by ch33zekake:hi where is the hatyai open air seafood buffet? Assuming US$5, that works out to be 187.025 thai baht. -
Thanks for sharing.
For now, we will rather throw $58 down the drain than to visit this loser's place again. -
gee..thats quite bad..like that any other additional outlets at any other locations will also suffer, coz of bad service at just 1 of their many outlets. For 58 bucks im sure i can eat a much better buffet in hotels or i can bring my money and buy other good stuff
P.S: if i were you..i would have told the waitress to put a sock in her mouth and tell her to shut up, we aint that dumb ya knoe..