TOAST BOX
-
nasi lemak. sucks!
i ate at bugis outlet n ended up with a screw inside! de staff still push the resonsiblity to their supplier.
wtf? xmas present ah~?
nv go & eat again animore.
bad service somemore! -
oh man, i think they're just screwing with you too. go and report to authorities, did you take picture of it? If the screw is rusty it could leave you with tetanus, serious caseOriginally posted by xlinngx:nasi lemak. sucks!
i ate at bugis outlet n ended up with a screw inside! de staff still push the resonsiblity to their supplier.
wtf? xmas present ah~?
nv go & eat again animore.
bad service somemore! -
ppl go toast box eat toast, you go there expect what? punggol nasi lemak ah?
-
their zhao pai cai is the toast leh
u eat those OEM stuff for wat? -
u all normally eat wat toast huh?
-
toast with deep fried hello kitty.
-
dun bruff.
no such ting on the menu. -
i dun see any problem with eating other foods on the menu rite?Originally posted by missqi:ppl go toast box eat toast, you go there expect what? punggol nasi lemak ah?
u haf problem~? -
you're belinda?Originally posted by xlinngx:i dun see any problem with eating other foods on the menu rite?
u haf problem~?
http://singaporeseen.stomp.com.sg/singaporeseen/viewContent.jsp?id=11998
Halfway through her breakfast, STOMPer Belinda found a rusty screw in her packet of nasi lemak from a Toast Box outlet in Bugis Junction.
In an email to STOMP, she said she went there for breakfast at about 9am on Dec 25.
"I ordered nasi lemak, and halfway through eating, among all things that I have to see is a rusty screw! The rice around the screw is tainted brown as well," she said.
The STOMPer showed it to the staff at the counter and was taken aback by the response.
"One of them only smiled at me and denied everything and says it's the problem with the supplier," she said.
"She gave me a new packet of nasi lemak, but who would want to eat that nasi lemak?
"She said again that the screw is not their problem, and told me to check the rice again before eating.
"How to eat in peace? Eventually, she offered a refund," she said. -
i like their floss toast.. hehe..
i dun eat in wan.. buy and go..
btw, for some who duno.. Toast Box is a subsidiary of BreadTalk. -
yea. why?~Originally posted by mortified:you're belinda?
http://singaporeseen.stomp.com.sg/singaporeseen/viewContent.jsp?id=11998
Halfway through her breakfast, STOMPer Belinda found a rusty screw in her packet of nasi lemak from a Toast Box outlet in Bugis Junction.
In an email to STOMP, she said she went there for breakfast at about 9am on Dec 25.
"I ordered nasi lemak, and halfway through eating, among all things that I have to see is a rusty screw! The rice around the screw is tainted brown as well," she said.
The STOMPer showed it to the staff at the counter and was taken aback by the response.
"One of them only smiled at me and denied everything and says it's the problem with the supplier," she said.
"She gave me a new packet of nasi lemak, but who would want to eat that nasi lemak?
"She said again that the screw is not their problem, and told me to check the rice again before eating.
"How to eat in peace? Eventually, she offered a refund," she said. -
If i'm not wrong, under contract law, toastbox have an "implied responsibility" on the customer to serve reasonably safe food. So even if the nasi lemak is not prepared by them, but by some outsourced supplier, toastbox too have a share of responsibility.Originally posted by mortified:you're belinda?
http://singaporeseen.stomp.com.sg/singaporeseen/viewContent.jsp?id=11998
Halfway through her breakfast, STOMPer Belinda found a rusty screw in her packet of nasi lemak from a Toast Box outlet in Bugis Junction.
In an email to STOMP, she said she went there for breakfast at about 9am on Dec 25.
"I ordered nasi lemak, and halfway through eating, among all things that I have to see is a rusty screw! The rice around the screw is tainted brown as well," she said.
The STOMPer showed it to the staff at the counter and was taken aback by the response.
"One of them only smiled at me and denied everything and says it's the problem with the supplier," she said.
"She gave me a new packet of nasi lemak, but who would want to eat that nasi lemak?
"She said again that the screw is not their problem, and told me to check the rice again before eating.
"How to eat in peace? Eventually, she offered a refund," she said.
I think if in US, sure go court...
The way the staff handled could be improved. I tink sg's problem with rude retailers is that the staff dun feel for the customers, hence creating an even bigger problem. But I am surprise the staff did not notify the supervisor, whom should had come out personally to offer refunds and apologises on behalf of toastbox. -
i reported to NEA few days back alr. still no reply though. =(Originally posted by airgrinder:If i'm not wrong, under contract law, toastbox have an "implied responsibility" on the customer to serve reasonably safe food. So even if the nasi lemak is not prepared by them, but by some outsourced supplier, toastbox too have a share of responsibility.
I think if in US, sure go court...
The way the staff handled could be improved. I tink sg's problem with rude retailers is that the staff dun feel for the customers, hence creating an even bigger problem. But I am surprise the staff did not notify the supervisor, whom should had come out personally to offer refunds and apologises on behalf of toastbox. -
i just felt that it really suck that such things happened, keep us posted if NEA contact you ok?Originally posted by xlinngx:yea. why?~ -
yea. they called me up liao. decided to drop the case.Originally posted by mortified:i just felt that it really suck that such things happened, keep us posted if NEA contact you ok?
they ask me bring toastbox to court. me sure win de. but must haf time to keep going down to make statement , to court hearing n blah blah.. -
wah..you're really magnanimous, maybe because i'm really particular that no foreign objects should be found in my food, i might sue them if its in my case.Originally posted by xlinngx:yea. they called me up liao. decided to drop the case.
they ask me bring toastbox to court. me sure win de. but must haf time to keep going down to make statement , to court hearing n blah blah..
Well ling, just don't visit them anymore. Once bitten, twice shy.