Well...
Last week, I informed Singtel that I wanted to apply for caller ID for my phone line.
In the end, they told me that my phone line's number does not support caller ID and thus need a supporting number to have caller ID to. In that way, I can retain my old number. Otherwise, I can op to have a new number.
I chose the former and guess what?
![Shocked Shocked](/images/emoticons/classic/icon_eek.gif)
They cut off my old number!
![Mad Mad](/images/emoticons/classic/icon_mad.gif)
People have been calling and informed me that the number was no longer in use. My mum screamed at me to get back my old number.
So I called Singtel to check out what happened, they have the cheek to tell me that they cannot do anything about it. I have to use my new number as the old number was no longer in use.
Shucks...
I insisted that this was not what I wanted in the first place and they took a long time to check out that they made a mistake.
OMG~
What kinda customer service is this!?
I dun even know whether they are telling the truth about the supporting number part.
![Sad Sad](/images/emoticons/classic/icon_sad.gif)
Can anyone enlighten me about this?
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