Please Boycott SIA
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Are you the press officer for BA/Quantas? the only one that is worse in quality of air line service is Air France... they are a definate no to anybody who wants service.Originally posted by plo30360:BA or Quantas are more likely 200 times better than SIA. I've flown all 3 and can tell you Quantas regarless of your nationality or class do thier best to make you happy and they are ang mohs for crying out loud. Its only in sg that you get dicriminated by your own national airline. -
backlogs of complainsOriginally posted by sbst275:Haiz.. No corp comm will reply complains fast...
Even for SBS, complains can come aft 40 days even though they said it is 14 days
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The service I got from SQ is better than QuantasOriginally posted by Ogbunwezeh:Come back from oversea last week, taking SIA the first time in my life. To my surprise, i'm treated differently from the foreigners in the cabin. Request for fish n the air stewardess told me tat no fish but a japanese behind me ask the stewardess for fish instantly the reply is "YES WE HAVE IT", wat the f uck is this?? Some more i ask for blanket first, in stead the stewardess give it to the caucasian first in stead of me, some more cover for him, wat the f uck is this?? Why singapore customer service ppl always wanna be a dog to foreigners n treat local singaporean unfairly. Aren't we all the same, we all fork out the same amount of money for the service. -
I know this guy pal who last took qantas, cabin crew for that flight was all male. He never took qantas ever since, switched to SIA.
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yup...they have quite a lot of guys as cabin crews...and the lady stewardess are...a little on the high side in terms of age.Originally posted by ditzy:I know this guy pal who last took qantas, cabin crew for that flight was all male. He never took qantas ever since, switched to SIA. -
i got really good treatment on SIA...free flow of wine...
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then SIA is not replying after 1-2 years...Originally posted by sbst275:Haiz.. No corp comm will reply complains fast...
Even for SBS, complains can come aft 40 days even though they said it is 14 days
Note: i am a solitaire PPS... they already treat me like this... , i can imagine how SIA treats normal passenger lah.. -
Yeah i'm agree with u on this. Been to bangkok many time n i was treated like king. Thai customer service is really good, we should learn from them.Originally posted by plo30360:SIA for all it money spent on technology and other rubbish should take a look at Thai airways. Thai airways may not boast of all the features SIA has but regardless whether you'r in economy or business they treat you like king the moment you board till you get off. -
i always take SIA and overall not bad.. but why i dont have goodie bag too??? so unfair... btw.. i prefer SIA then qantas.. qantas crew super racist leh.. puke.. i rem the first time i went to aust, i took qantas and beside me sit two caucasian as i was taking night flight... normally they will give a bag with socks and toothbrush etc.. for the caucasian, the crew give it them politely and with a smile.. and bloody hell for me.. they throw on my .. knnz..
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Dun understand why ppl so racists. Peel off the skin of every single human being on earth n everyone is the same after all.
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ok la sia
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i take air asia is better , every one is equal they never see race, they employ colourblind stewardess, is very fairOriginally posted by t_a_s:ok la sia -
Every airlines have their good and bad points. Nothing is perfect.
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Reminds me of the movie 'Anger Management'...Originally posted by ditzy:Really? My last flight was memorable. Cabin crew gave me a goodie bag, filled with SIA stock products, such as a pens, post it pads, and 2 decks of playing cards. Before I left one of the crew even gave me 2 snoopy soft toys. Man, you must be unlucky. -
u want fish, next time ask your mother cook ikan bilis or ikan kembong and bring up to the air plane, sia gals tend to look down on us, dont know why, they talk to foreigner in diffrent slang , very polite, very sweet, but talk to us never say thank u. may be our thing is small compare to foreigner which is big, but not stiff laOriginally posted by Ogbunwezeh:Come back from oversea last week, taking SIA the first time in my life. To my surprise, i'm treated differently from the foreigners in the cabin. Request for fish n the air stewardess told me tat no fish but a japanese behind me ask the stewardess for fish instantly the reply is "YES WE HAVE IT", wat the f uck is this?? Some more i ask for blanket first, in stead the stewardess give it to the caucasian first in stead of me, some more cover for him, wat the f uck is this?? Why singapore customer service ppl always wanna be a dog to foreigners n treat local singaporean unfairly. Aren't we all the same, we all fork out the same amount of money for the service.
SIA is famous for their service but i think its only famous to foreigners only. As a local, I am treated as a second class or rather lower class customer. We fork out the same amount of money compare to the foreigner but we r treated differently from them, is this call customer service?? Tats mean my hard earn money is nothing compare to those Japanese n Caucasian??
Rather take budget airline next time, save money n most importantly everyone is equal inside regardless of race n colours of skin. -
That's true. In general Asian airlines are better, they pamper their passengers more. I've flown Scandinavian Airlines on few occassions - they have your grandmother as stewardess and they are really curt and just do their jobs, period.Originally posted by Ogbunwezeh:Yeah i'm agree with u on this. Been to bangkok many time n i was treated like king. Thai customer service is really good, we should learn from them.
Within Asia I fly very frequently, always with SIA, just once/twice with TG. I must say that TG is just symbolic of the Thai people - genuinely good service and manners. SIA is a little too polished perhaps, but hey that's professionalism for you. But I never ever had a bad experience with SIA, cretainly not discriminatory ones - maybe they know I'm a PPS member.
Once an SIA stewardess spilled orange juice over my shoulders. Maybe that something out of routine that wasn't taught properly at SIA school, but she was so "kalang kabo" and just kept uttering "sorry, sorry, sorry". It took a steward to come in and coolly took over the situation - apologising, getting tissues to clean my shirt, checking back to see whether there are any stains, and finally giving me a USD 25 voucher for in-flight duty-free purchases. Now that's what I call good service.
Whatever it is, I still think SIA is fantastic, with maybe the occassional black sheep that you will find anywhere. -
I have heard similar incidents from my friends as well regarding the different treatment in SIA.. Sad to say, it makes us feel that SIA is an airline for foreigners even though it states SINGAPORE International Airlines..
So far I have taken Thai, MAS and China Eastern.. Agree with you guys that the service from Thai Airways is great.. MAS is great too, even towards their own people.. China Eastern, eh... Not too good in my opinion.. They seem a little lazy to serve..
But coming back again, regarding the comments, I feel that its up to the individual.. I believe that there are still air stewardess who are good and professional.. Just that it is fewer than some of other airlines I guess. -
Come back from oversea last week, taking SIA the first time in my life. To my surprise, i'm treated differently from the foreigners in the cabin. Request for fish n the air stewardess told me tat no fish but a japanese behind me ask the stewardess for fish instantly the reply is "YES WE HAVE IT", wat the f uck is this?? Some more i ask for blanket first, in stead the stewardess give it to the caucasian first in stead of me, some more cover for him, wat the f uck is this?? Why singapore customer service ppl always wanna be a dog to foreigners n treat local singaporean unfairly. Aren't we all the same, we all fork out the same amount of money for the service.
SIA is famous for their service but i think its only famous to foreigners only. As a local, I am treated as a second class or rather lower class customer. We fork out the same amount of money compare to the foreigner but we r treated differently from them, is this call customer service?? Tats mean my hard earn money is nothing compare to those Japanese n Caucasian??
Rather take budget airline next time, save money n most importantly everyone is equal inside regardless of race n colours of skin.
My dear, fren. Gimme the names of the crew if you can remember.
I'll get to the bottom of this.
Plse include flight number, date travelled and destination.
I'll make sure the crew mentioned are advised regarding this.. -
Hmmm
I travel very regularly, and will always travel on SQ. I guess sometimes stewardess' level of service varies. I have never had any complains about them.
My worst flight ever, in terms of quality of service? NORTHWEST, on business class. Cannot even match SQ in quality. Stewardess looking like mom.... maybe when they tuck you in, you feel good . Ask for Japanese meal, told me no more, mind you, I was the THIRD person to be served on the upper deck, some more spill orange jus in the galley.
SQ anytime.... even on economy.... actually getting on within 48 hrs on a very, very long journey. yippee, the movie channels....