O_O wah so fast ah.. coz the com either doesnt start up or hangs after a while so i guess its a motherboard's fault.. if its so, are you saying that they come to ur hsu to collect and return u on the next day?Originally posted by apoc.feuer:Usually your problems can solved through phone as they have a very good knowledge base on their faulty PC behaviour. As for part exchange it is usually next business day unless you have problem meeting the appointment.
Although they manufacture all their PC in Penang they have sub-contractors here to do the job. (Getronics for corporate users...as for home users it might be the some other company?)
I would call the support and let them analyse the problem if I were you. (You need to log a case anyway before they do anything)Originally posted by dibilo:O_O wah so fast ah.. coz the com either doesnt start up or hangs after a while so i guess its a motherboard's fault.. if its so, are you saying that they come to ur hsu to collect and return u on the next day?
roger. thx alot bro.Originally posted by apoc.feuer:I would call the support and let them analyse the problem if I were you. (You need to log a case anyway before they do anything)
Anyway for your info, if its the motherboard problem, they probably bring a spare motherboard with them and not collect the entire thing and bring it back to you some other day.