Originally posted by MobyDog:
Hi....
I have been using Pacnet for years... and I had just switched pacnet's 512 unlimited to Singnet 512 unlimited plans.
I can tell you that the Pacnet Billing is inefficient and the Techical help are forever on hold, besides it is more expensive.
I actually got faster Singnet's technical assistance and the download speed is 15% faster... and I saved $12 off the monthly bill... so far I have not got any problem with Singnet usage... no regrade from switching.
My adviced , apply for unlimited services instead of timed billing....
yeah...i am totally pissed off with their technical support! I once waited for for 1 fcuking hour and yet still nobody pick up the phone for technical support! cb