Why can't CASE to anything?Originally posted by browniebaobao:
her sis called up, and that customer service officer scolded her sis, say my fren was stupid. They make money this way wor, how can they let her refund? Then said my fren should be the one who do the calling etc.
My fren and her sis made a complaint to CASE lor, and had interview with The NewPaper etc.. but no way could she get the money back.
somehow the cust service officer dared my fren to go make a CASE report.Originally posted by redstone:Why can't CASE to anything?
NBN is getting more and more notorious!
Sorry, I don't understand.Originally posted by browniebaobao:somehow the cust service officer dared my fren to go make a CASE report.
she said they know their rights.
so i think they are in the gray line.
i duno.Originally posted by redstone:Sorry, I don't understand.
It seems that scams can't be stopped by CASE.
Is it because the customer signed (willingly, pressured or forced or otherwise) and that CASE deals with only unfair consumer cases?
The only way is to sue. Or go by Small Claims tribunals.Originally posted by browniebaobao:i duno.
i only know that she reported to CASE and till now no justice is done lor.
i think she had done whatever she could.Originally posted by redstone:The only way is to sue. Or go by Small Claims tribunals.
Threaten legal action.
Wow, so many people kena. But not many people post here?Originally posted by huiz:i kena called before...the lady told me i won in some lucky draw a free makeover(or some facial thing) plus photo shoot. for the photo shoot, i have to bring my own clothes, 2 sets). when i asked them which lucky draw i participated in, she said it was a lucky draw at orchard rd during the great spore sale. i was thinking..siao ah i didnt buy anything at orchard rd during tat period, how come i can win this 'lucky draw'?
anyway i wanted to hang up the call as soon as possible so when she asked when i can go down, i anyhow made up an appt with her. when i got home, i googled their number to check info on them. found out that it was a scam so i eventually put them on aeroplane for the appt.![]()
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actually they got ur contact thru ur contact (frens, relatives etc).Originally posted by huiz:i kena called before...the lady told me i won in some lucky draw a free makeover(or some facial thing) plus photo shoot. for the photo shoot, i have to bring my own clothes, 2 sets). when i asked them which lucky draw i participated in, she said it was a lucky draw at orchard rd during the great spore sale. i was thinking..siao ah i didnt buy anything at orchard rd during tat period, how come i can win this 'lucky draw'?
anyway i wanted to hang up the call as soon as possible so when she asked when i can go down, i anyhow made up an appt with her. when i got home, i googled their number to check info on them. found out that it was a scam so i eventually put them on aeroplane for the appt.![]()
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Might be buying info from all those 'surveying companies'.Originally posted by browniebaobao:actually they got ur contact thru ur contact (frens, relatives etc).
that's wat my fren told me. They dun anyhow give away the makeover, you muz be within the network.
Originally posted by Fey Mae:i went actually, since they say its free whatever i thoughti might pop by.
i didnt mind the whole bit until their hard selling
consultant: *blahblah* you looked lovely in them
me: no i looked bad, the makeup was overdone and horrendous and the pictures taken was just as crappy. (i had been to professional make up studios and they did a better job just in the makeup alone)
consultant: no no i think its just fine besides if you think its not as perfect we can touch up with photoshop
me: *totally unimpressed. you think only you know how to photoshop ah?* oh alright.....
*the consultant started to click around with photoshop - i have no idea why he thinks i would be impressed with the effects, anyway he wasnt fantastic either and i pretended to be impressed and his hopes raised.
when it was done
me: but i still look crap....and that dress made me look fat (oknot the dress fault...when your over a 100 kg everything makes you look fat)
*shows me pictures of how they make fat people look thin with PHOTOSHOP!
me: oh its a nice offer, but your makeup skills are crappy, im not sure i wanna pay such a high price for it, well the photoshopping is good (i refer to the samples) i might consider, but right now with my current crap pictures i refused to.
him: oh if you come back on another time you will need to pay more....*blahs about special offer today*
me: i dont care. if i want something i will pay for it. if i dontwant soemthing no matter how good the offer is, i wont buy it.
*im so stubborn that he eventually had to give me my promised 2 pictures in the form of a cd.![]()
SCT might be the only way. SInce CASE can't be of legal help, approaching the courts would be the only way. It's not about getting back your money. Rather, about ethics of NBN, or rather the lack of ethics.Originally posted by LazerLordz:Well, either you bring them to SCT if you feel if you have a case.
Talking shop ain't going to do much good. Just look at the MLM forum, full of hot air and no concrete action.