cant stand BENQ helpdesk opening hours
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cant stand BenQ technical helpdesk..
an external dvd burner i bought from them barely a year ago has broken down. i call them and they say oh we are open during working hours from 9-630. lunch time is closed so dont come down.
where is the customer service quality?
Do i have to spend my precious leave to come down to your place at your convenience to fix something that hasn't done its job properlY? What kind of customer orientated hours do you have to servce customers? -
Report to CASE....
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If you can't stand, just sit lah.
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welcome to singaporeOriginally posted by Accuracy International:cant stand BenQ technical helpdesk..
an external dvd burner i bought from them barely a year ago has broken down. i call them and they say oh we are open during working hours from 9-630. lunch time is closed so dont come down.
where is the customer service quality?
Do i have to spend my precious leave to come down to your place at your convenience to fix something that hasn't done its job properlY? What kind of customer orientated hours do you have to servce customers?
and usually dvd burner will not last for 1 year
and too bad....
and you should post at whinehouse! -
i also gt e same exp..Originally posted by Accuracy International:cant stand BenQ technical helpdesk..
an external dvd burner i bought from them barely a year ago has broken down. i call them and they say oh we are open during working hours from 9-630. lunch time is closed so dont come down.
where is the customer service quality?
Do i have to spend my precious leave to come down to your place at your convenience to fix something that hasn't done its job properlY? What kind of customer orientated hours do you have to servce customers?
2mths ago i bought a Benq Lcd monitor..till nw i haven submit e warranty..
as its online submitting of warranty gt prob leh..
after i filled up all e required fields n still cant submit..
n i called its hotline..
n tat technical official keep saying did i enter e serial numb. wrongly..
he said dun enter ' I ' as ' 1 ' n vice versa..
3times i called 3times he said e same sentence..knn
he jz dun understand wad i mean by cant submitting..
worst still he sounds like some hokkien technical..
anyway monitor at least can use up to more den 3-4yrs..
so its warranty i jz heckcare la -
no lahOriginally posted by allentyb:welcome to singapore
and usually dvd burner will not last for 1 year
and too bad....
and you should post at whinehouse!
most dvd burner last just past their warranty 1 year exact
both me n my friend's dvd burner went kaput 1 year after purchase, we used samsung one
now using LG, hope it can outlast its warranty -
dvd burner can use only asus or Lg never ever buy a sony brand..Originally posted by Kenashi:no lah
most dvd burner last just past their warranty 1 year exact
both me n my friend's dvd burner went kaput 1 year after purchase, we used samsung one
now using LG, hope it can outlast its warranty 