Bad experience at Paris Miki Takashimaya
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Last Friday, I went to Great World City as I remembered one optic shop that sell oakley frame. Only to be disappointed that it was no longer there.
Anyway, rush down to takashimaya and was told by the oakley counter that paris miki might carry the prescription frames. Went up there, maybe it was the way of my shabby dressing(T-shirt and shorts), I walked in the shop for a well 10 minutes and no one seems to care.
There was another smart causal dressed young couple there to window shop the sun glasses and the sale girl attended to them...
I saw another sale girl playing with a child about 3 years old...
I approached the guy who is serving another person at the counter and asked if someone can show me the frames. There was another sale lady behind him dunno doing what. After which that guy ask the lady to attend to me.
I waited for another 5 mins standing there do nothing... The lady came out with a bitter face. Ask her to show me the titanium range which she complies while giving that heck care face.
Ask her some question where in terms she try to snooke me with big terms that a normal person would not understand.
I was thinking... are you really selling things or you expect me to buy without any service... Anyway, got her namecard and left the place. Only to find that there is another location near my place.
Visited the location near my house today and make my oakley spect with transition lens there...
The younger staff at Tiong Bahru, while attending to me, run to serve another customer. Maybe because of my same shabby clothing again...
Then I approached the older guy and ask some simple questions and made the purchase on the spot and pay full with cash upfront. Sure made the other person miss out on making a sale. Wonder if they are on commission and on individual basis?
Why the attitude of sales persons in big retail shop become like that huh? They do not even deserve to work there but maybe in some ah beng stores or those heerens or far east clothing store where service is not so much of concern.
I mean I do not expect excellent service but as least a smile, some help and definitely when I need assistance and you jump to another customer when clearly there are other people available to serve them...
Think I would log a complaint and hopefully their attitude would change... -
sibei long la your story.. cannot make it short ? sigh
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GEMS!!!
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You wear nicer clothes la.
How much did the Oakley frame cost you ? -
go do it...
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400+ for the frameOriginally posted by dbowie:You wear nicer clothes la.
How much did the Oakley frame cost you ?
Must wear nice nice to make spect one meh?
Those wear nice nice also window shopping only... -
Originally posted by caleb_chiang:400+
scold them!
THIS IS MADNESS! -
wah..u stay TB which part?
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Then wear better lor next time...
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SO YOU WERE HIM! YOU WERE THAT GUY AT MY SHOP! sorry man...i mistaken you for my bollywoodder brudder....come to my shop again i give you 20% off...
don't go suntan so much la~! -
dis ISHHHHHHHHHH MIKIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIOriginally posted by sEphIrOth:
scold them!
THIS IS MADNESS! -
I always encounter this situation....
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poor service.Originally posted by caleb_chiang:Last Friday, I went to Great World City as I remembered one optic shop that sell oakley frame. Only to be disappointed that it was no longer there.
Anyway, rush down to takashimaya and was told by the oakley counter that paris miki might carry the prescription frames. Went up there, maybe it was the way of my shabby dressing(T-shirt and shorts), I walked in the shop for a well 10 minutes and no one seems to care.
There was another smart causal dressed young couple there to window shop the sun glasses and the sale girl attended to them...
I saw another sale girl playing with a child about 3 years old...
I approached the guy who is serving another person at the counter and asked if someone can show me the frames. There was another sale lady behind him dunno doing what. After which that guy ask the lady to attend to me.
I waited for another 5 mins standing there do nothing... The lady came out with a bitter face. Ask her to show me the titanium range which she complies while giving that heck care face.
Ask her some question where in terms she try to snooke me with big terms that a normal person would not understand.
I was thinking... are you really selling things or you expect me to buy without any service... Anyway, got her namecard and left the place. Only to find that there is another location near my place.
Visited the location near my house today and make my oakley spect with transition lens there...
The younger staff at Tiong Bahru, while attending to me, run to serve another customer. Maybe because of my same shabby clothing again...
Then I approached the older guy and ask some simple questions and made the purchase on the spot and pay full with cash upfront. Sure made the other person miss out on making a sale. Wonder if they are on commission and on individual basis?
Why the attitude of sales persons in big retail shop become like that huh? They do not even deserve to work there but maybe in some ah beng stores or those heerens or far east clothing store where service is not so much of concern.
I mean I do not expect excellent service but as least a smile, some help and definitely when I need assistance and you jump to another customer when clearly there are other people available to serve them...
Think I would log a complaint and hopefully their attitude would change...
I had my contacts made at paris miki,taka and i got the same attitude.
But it's alright to me since i want to know that the price i paid was all for the lenses and that it does not constitute 'human service'.
My material are more value than humans. -
which later you discover that other optic shop is selling far more cheaper...Originally posted by boka:poor service.
I had my contacts made at paris miki,taka and i got the same attitude.
But it's alright to me since i want to know that the price i paid was all for the lenses and that it does not constitute 'human service'.
My material are more value than humans. -
not all la. i work at taka also. but i so polite.
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i'm a lazy person and do not like scouting around for price comparismOriginally posted by caleb_chiang:which later you discover that other optic shop is selling far more cheaper... -
come to me, i dun like to serve those well-dressed young couple cos only window shop & market survey.
i prefer casual type, easy to serve.
but i dun sell specs... -
u visit the salesgirl again but with a document... as if u're doing a service check or survey... lolx... check the boxes in front of her...then look look around the shop while checking the list =x
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Been to a few optics shop to look for oakley frame but also enquire about lens... The lens over at Paris Miki is actually about 30% higher...
Not to mention the profit that they would yield from the frames...
Not a person who scout for prices when shopping also... unless it was on the way like this time round...
Actually got a place sell cheaper where I have people I know working there but need to order so very troublesome... Might as well spend a bit more and trouble people you don't know...
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next time just bundle your smelly notes with a rubber band and go straight up to one of the counter. slam the bundle of cash on the counter and say you want to buy 'insert-the-thing-you-want-to-buy'.
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Next time dress up.
Then ask to see the most expensive item they have, then work your way down to what you want.
Then ask whether can pay by instalments.
If they give you that face, complain loudly to the boss there and then. -
try yes!. been patronisin it for yrs.
juz bog a pair of shades late last mth. -
hao lian. mine 500+ loh.
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they are all waiting for the casino to open....
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Originally posted by Zarks:sibei long la your story.. cannot make it short ? sigh very cheong hei...long winded, if i am the sale gal, i also won't serve him. Talk so much for what, want to buy, buy lah, next time go neighbourhood optical shop more better. Cheap and good service, you want to boost your high standard then kenna no service, dun pay the GST lah.