Doesn't help, it's like getting out of the queue and rejoining at the back.Originally posted by mhcampboy:tsk.. put down the fon..and call again...![]()
no.. sumtimes it helps.. trust me. they dun follow queue...Originally posted by SumOne:Doesn't help, it's like getting out of the queue and rejoining at the back.
Did u owe them anything, if not dun call.Originally posted by hiphop2009:called the uob bank and i am still waiting for their customer service officer to attend to me.....
Thank you for calling UOB,Originally posted by :I hate these computerised telephone answering system - it's always a looooooooooooooooooooooooooooooooooooooooong wait.......![]()
Mebbe you owe them money izzit?![]()
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Yo, is this a secret??? how can you tell a secret in the public forum???Originally posted by polarsnake:I tell you something secret ar... sometimes when you are put on hold for quite some time, the customer service officers won't pick up your call because it affects their daily (productivity) percentage.
VIP stand for Very Important Pig, so they like to entertain pigs ya.Originally posted by spinsugar:They're so busy because half the people call in to ask stupid questions. And when you give them a simple answer & instructions, they don't get it. You have to hold their hand, explain things a few times over.
Whereas if it was, say, a line for VIP customers, you seldom get idiotic, longwinded callers. All this airtime adds up. Personal experience.![]()
I'm not supposed to say this... hush!Originally posted by angel7030:Yo, is this a secret??? how can you tell a secret in the public forum???