Best Customer Service / Worst Customer Service
-
Hi guys...
Anyone wanna share about your experience or complaint about the
customer service that u had before...
be it gd service or bad.. hee
dun name the company hao ma
be it singapore or other country ...
do feel free to share
My worst nightmare is from a cab driver lor...
we took a cab(from singapore company)
from JB to singapore.
and the driver promise to drop us off at woodland mrt station,
but in the end he deny it and send us to bugis lor...
haz have to spend another 20$ to take a cab home from there.....
when call the hot line to complaint...
in the very end they said they will monitor the driver... that all lor..
anyone share share? -
too many bad ones to list
-
like this meh...
name one la...... -
so far ok la, even if bad, i oso dun care, as long dun argue or show me one face.
only once, got one auntie in taka, my fren n i were just looking at her product n talking among ourselves, she just came in and say 'yes, can i help?(in a rude tone).
then we say we were just looking only, then she says 'cannot, cos its her products'. i was shocked, i wanted to complain but then, i see her so old le, let her off.
i swear if it was a young gal, i'll make sure, she wont step into taka n work again given their tip top customer service culture.
another time was with a bank, i report lost of card, within hrs, they send a courier service to my home, i was impressed. reli. thanks..
-
welcomeOriginally posted by Cool-gal:so far ok la, even if bad, i oso dun care, as long dun argue or show me one face.
only once, got one auntie in taka, my fren n i were just looking at her product n talking among ourselves, she just came in and say 'yes, can i help?(in a rude tone).
then we say we were just looking only, then she says 'cannot, cos its her products'. i was shocked, i wanted to complain but then, i see her so old le, let her off.
i swear if it was a young gal, i'll make sure, she wont step into taka n work again given their tip top customer service culture.
another time was with a bank, i report lost of card, within hrs, they send a courier service to my home, i was impressed. reli. thanks.. -
yiha is working for that bank ah...
hahaha...
y welcome ...
thanks for the sharing.. hee -
Bad service and good service...there are many...but usually can remember the bad ones better...
One bad one...POSB...went to a counter to deposit a cheque...usually I would just hand the cheque to the counter staff and everything would be done. But this particular plump aunty pushed the cheque back to me, gave me a deposit form, and told me, in a rude manner, to fill up a deposit form before coming to the counter the next time.
The incident was a couple of years ago...but the recent POSB TV commercials brought it all back - POSB, a friendly neighbourhood bank... -
Well, maybe the bank pay peanuts to the aunty so the aunty also gave half-past six service....Originally posted by Kachui:Bad service and good service...there are many...but usually can remember the bad ones better...
One bad one...POSB...went to a counter to deposit a cheque...usually I would just hand the cheque to the counter staff and everything would be done. But this particular plump aunty pushed the cheque back to me, gave me a deposit form, and told me, in a rude manner, to fill up a deposit form before coming to the counter the next time.
The incident was a couple of years ago...but the recent POSB TV commercials brought it all back - POSB, a friendly neighbourhood bank...
But seriously why wouldn't you want to fill in yourself? Not like you don't understand english since you can post in english here. Also it don't take much of your time to fill in that simple form. Top side 15 mins. The hell of it. My 80 year old grandma with affable english can fill in the form herself without asking the teller