International calls
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Recently, my family went to Thailand for a holiday trip.
Just received the bills from Singtel and they charged my dad 53 minutes of international call which obviously he did not use. What's more, the other party's number was 1626, which is Singtel's customers' service hotline.
Why would any of us call 1626 for 53 minutes in Thailand which amounted to more then $120?
Called them just now and the customer service officer told us she can do nothing and asked us to call the billing department. But it'll only be opened on Monday.
What to do if they insisted that we called? Just don't pay? -
Yes, Dont pay.Originally posted by technoboy:Recently, my family went to Thailand for a holiday trip.
Just received the bills from Singtel and they charged my dad 53 minutes of international call which obviously he did not use. What's more, the other party's number was 1626, which is Singtel's customers' service hotline.
Why would any of us call 1626 for 53 minutes in Thailand which amounted to more then $120?
Called them just now and the customer service officer told us she can do nothing and asked us to call the billing department. But it'll only be opened on Monday.
What to do if they insisted that we called? Just don't pay? -
Sorry to hijack ar...
What is the rate of one sms from China to Singapore (M1 user) -
go china and buy local sim card? cfm cheaper.Originally posted by SBS1985C:Sorry to hijack ar...
What is the rate of one sms from China to Singapore (M1 user) -
hmm...
i tink dont pay better -
200
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must write inOriginally posted by technoboy:Recently, my family went to Thailand for a holiday trip.
Just received the bills from Singtel and they charged my dad 53 minutes of international call which obviously he did not use. What's more, the other party's number was 1626, which is Singtel's customers' service hotline.
Why would any of us call 1626 for 53 minutes in Thailand which amounted to more then $120?
Called them just now and the customer service officer told us she can do nothing and asked us to call the billing department. But it'll only be opened on Monday.
What to do if they insisted that we called? Just don't pay?
use black and white
state all your reasons and rationale
better still photocopy your passport exit/entry chop
to show that u were really out of the country at that time
talk to them on the phone got what use? -
Call them to check whether there's a mistake in it?
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probably technical hiccup on their part..call billing department on moday and clarify
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dat time me went europe, unintentionally pressed until called 2 a frd.
dat toopid idiot no hear ppl tok, stil held onto the fone fer so long. -
http://www.miworld.com.sg/roam/miworld_RTW_roam_result.jsp?country=16Originally posted by SBS1985C:Sorry to hijack ar...
What is the rate of one sms from China to Singapore (M1 user)
PPUR add 20% to it. And there's a chance they might add in many other things just for logging onto a foreign network.
M1 Prepaid Roaming not available in China. -
Get them to send you a detailed bill.
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but isnt it gonna be the same? a more detailed bill. lol.Originally posted by Plastic Bag:Get them to send you a detailed bill. -
talk to billing dept on monday then say
u now think this think tt oso no use -
Complain..that time i recieved an M1 for charging $200 for IDD to malaysia which I don't even subscibe to IDd in the first place... I never pay a single cent and they never mention anything unitl now..
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u can never dial 1626 on ur phone if ur overseas...so something is obviously wrongOriginally posted by technoboy:Recently, my family went to Thailand for a holiday trip.
Just received the bills from Singtel and they charged my dad 53 minutes of international call which obviously he did not use. What's more, the other party's number was 1626, which is Singtel's customers' service hotline.
Why would any of us call 1626 for 53 minutes in Thailand which amounted to more then $120?
Called them just now and the customer service officer told us she can do nothing and asked us to call the billing department. But it'll only be opened on Monday.
What to do if they insisted that we called? Just don't pay?
-
1627 is the answerOriginally posted by SBS1985C:Sorry to hijack ar...
What is the rate of one sms from China to Singapore (M1 user)