Lost cheques in quick cheque deposit box
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Have anyone here put a cheque into the quick cheque deposit box and the bank lost it?
I kana this week by POSB... So du lan.
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Do this to the box
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Originally posted by yimkim:Have anyone here put a cheque into the quick cheque deposit box and the bank lost it?
I kana this week by POSB... So du lan. 
How come lost? -
then how?Originally posted by yimkim:Have anyone here put a cheque into the quick cheque deposit box and the bank lost it?
I kana this week by POSB... So du lan. -
slot into the box beside the box, the rubbish box ..Originally posted by Darkness_hacker99:
How come lost? -
don know. 1st time kana also.Originally posted by Darkness_hacker99:
How come lost?
Ask the company to issue another cheque.
Most du lan is POSB say since august 15 they don accept cross cheque deposit at counter when i queue up at the counter. must use quick cheque deposit box than i use already they lost it
waste my time queue up than waste my time ask the company to issue anotehr cheque -
Just curious but what is your company's view about the lost cheque? How would they know whether or not you have already cashed it in? Is the bank going to explain to your company about the cheque?
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Can check one mah.. Every check got the reference number.Originally posted by polarsnake:Just curious but what is your company's view about the lost cheque? How would they know whether or not you have already cashed it in? Is the bank going to explain to your company about the cheque?
If the cheque had been cashed, it'll appear in the account.
That's why there is such thing call Bank Reconciliation Statement, it's whereby the company issue a cheque but it has not been cashed, or so called Unpresented cheque. That's why the statement is not balance and required reconciliation.
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Hehe thanks for the explanation. I very noob at using cheques.Originally posted by Darkness_hacker99:Can check one mah.. Every check got the reference number.
If the cheque had been cashed, it'll appear in the account.
That's why there is such thing call Bank Reconciliation Statement, it's whereby the company issue a cheque but it has not been cashed, or so called Unpresented cheque. That's why the statement is not balance and required reconciliation. 
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darkieeeeeee.. u are so smart~!Originally posted by Darkness_hacker99:Can check one mah.. Every check got the reference number.
If the cheque had been cashed, it'll appear in the account.
That's why there is such thing call Bank Reconciliation Statement, it's whereby the company issue a cheque but it has not been cashed, or so called Unpresented cheque. That's why the statement is not balance and required reconciliation.
to topic: I've never encountered such lost case.. And i dont know how the bank could have lost it -
IF YOU CAN PROVE THAT U DID SLOT THE CHEQUE. U CAN GO THREATEN THE BANK. MAKE THE STAFF LOSE THEIR JOBS, MAKE THEM BEG U.
CAN REPORT YOUR CASE TO CSJ
HE SURE FIGHT FOR U. -
next time, use hp camera and take a pic of your hand putting in the cheque... Citibank is best, the cheque goes into a machine and the machine prints out a receipt.... best of all, can also put in cash...Originally posted by yimkim:Have anyone here put a cheque into the quick cheque deposit box and the bank lost it?
I kana this week by POSB... So du lan.
... put the cash into an envelop, put into the machine and the machine prints out a receipt... -
That's why I always ask the teller to stamp received when I bank in cheques, because if they lose the cheque, they can deny responsibility.Originally posted by yimkim:Have anyone here put a cheque into the quick cheque deposit box and the bank lost it?
I kana this week by POSB... So du lan.
I will only put cheques in quick deposit box if I am sure I can get a replacement cheque easily.
What if one day, some crazy guy pours kerosene or methylated spirit into the quick deposit box and set it on fire. Though the guy will be caught, you might not be able to find a replacement cheque. -
no kena before
when u drop the cheque into the box, make sure u push it in and it drops into the box, and not half hanging outside or stuck -
Suddenly, a LightBulb lights up in my head..Originally posted by maurizio13:That's why I always ask the teller to stamp received when I bank in cheques, because if they lose the cheque, they can deny responsibility.
I will only put cheques in quick deposit box if I am sure I can get a replacement cheque easily.
What if one day, some crazy guy pours kerosene or methylated spirit into the quick deposit box and set it on fire. Though the guy will be caught, you might not be able to find a replacement cheque. -
Originally posted by AndrewPKYap:next time, use hp camera and take a pic of your hand putting in the cheque... Citibank is best, the cheque goes into a machine and the machine prints out a receipt.... best of all, can also put in cash...
... put the cash into an envelop, put into the machine and the machine prints out a receipt...
Citibank quick cheque deposit box will print out receipt when you put in a cheque? -
No choice leh.Originally posted by maurizio13:That's why I always ask the teller to stamp received when I bank in cheques, because if they lose the cheque, they can deny responsibility.
I will only put cheques in quick deposit box if I am sure I can get a replacement cheque easily.
What if one day, some crazy guy pours kerosene or methylated spirit into the quick deposit box and set it on fire. Though the guy will be caught, you might not be able to find a replacement cheque.
They say since august 15 POSB and DBS don't accept quick cheque deposit at counter. They only accept cash cheque deposit at counter. Cross cheque must use quick cheque deposit box -
There is something wrong with their QCD boxes that instead of the cheques dropping into the box it dropped out of the box.
It happened to me sometime ago, I went back to that branch and had the staff to check. Checked out that the cheque was located at the secondary box. Cheque cashed eventually w/o a hitch and the bank promised not to repeat.
I think as for your case due to the lapse, you may need to have your payer reissue another cheque for you. Next time check your accounts closely either online or via phone bank so that you will not miss out on your quick deposits. -
What is secondary box? What bank is that?Originally posted by aremeis:There is something wrong with their QCD boxes that instead of the cheques dropping into the box it dropped out of the box.
It happened to me sometime ago, I went back to that branch and had the staff to check. Checked out that the cheque was located at the secondary box. Cheque cashed eventually w/o a hitch and the bank promised not to repeat.
I think as for your case due to the lapse, you may need to have your payer reissue another cheque for you. Next time check your accounts closely either online or via phone bank so that you will not miss out on your quick deposits.
Anyway, all the banks in singapore don accept quick cheque deposit at counter or is it only posb and dbs? -
DBS/POSB of course....Originally posted by yimkim:What is secondary box? What bank is that?
Anyway, all the banks in singapore don accept quick cheque deposit at counter or is it only posb and dbs?
There is another metallic box inside that quick cheque deposit box where there is a slot for u to push the cheques into.....so when it is time for the QCD to be collected, the staff will open up and collect that metallic box where the cheques are supposedly be. -
Secondary box is the box which the cheques are in?Originally posted by aremeis:DBS/POSB of course....
There is another metallic box inside that quick cheque deposit box where there is a slot for u to push the cheques into.....so when it is time for the QCD to be collected, the staff will open up and collect that metallic box where the cheques are supposedly be.
So when the staff collect the metallic box how come they never take your cheque? -
Somehow, the cheque fell out of the metallic box inside (primary).....and as you can see how their boxes (secondary one) are built in an awkward position ......the staff in-charge needs to bend and peer inside before replacing the box with another. As it is quite cumbersome, most of the time they do not bother and just put in another box w/o checking the insides properly....so my cheques were not presented in time for clearance.Originally posted by yimkim:Secondary box is the box which the cheques are in?
So when the staff collect the metallic box how come they never take your cheque? -
Did you accidentally slot it into the littering bin? The width and the size of that bin is similar to the quick cheque deposit leh..Originally posted by yimkim:Have anyone here put a cheque into the quick cheque deposit box and the bank lost it?
I kana this week by POSB... So du lan. -
Also, there is this one time where one cheque was left inside the envelop and was not presented for clearing.
The bank did not even call to notify that there is 1 cheque short in the QCD. And it wasn't found till we checked the bank's balance and follow through with the bank that they found the "missing" cheque still inside the envelop. -
Confirm no. I always very careful when putting in cheque espically the cheque was my salary which was a few thousand dollars..Originally posted by Darkness_hacker99:Did you accidentally slot it into the littering bin? The width and the size of that bin is similar to the quick cheque deposit leh..