pls help! lost bank book!

• Nikar 3

  31 May 08, 22:31

  ok,

  i lost my bank book and debit card statements.

  these items were in an old furniture but we call some banglahs to move these for us recently as we're purchasing new ones.

  now we can't locate these banglahs (not their fault as we didn't check the furniture thoroughly before asking them to shift).

  i plan to go to the bank to report the loss.

  most urgent is the debit card statements cos' on it, my debit card number if fully shown (all digits).

  i check my account today and money's still all intact.

  if there's anything else i need to do, pls let me know.

  also, is it possible to request to bank to change my debit card number?

   

  serious pls, i'm very worried now.

• QX179R

  31 May 08, 22:33

  is it POSB..

• Cowbaycowboo

  31 May 08, 22:34

  report it as loss and terminate the account

• fudgester

  31 May 08, 22:48

  The bank oughta have a 24-hour hotline or something.

  Go and find out from the bank's website. Call them ASAP to report the loss and to take necessary security measures.

• fairlady_xoxo

  31 May 08, 23:00

  Call their Customer service hotline...its 24 hours...

  for

  DBS call 1800 111 1111

  UOB call 1800 22 22 121

  OCBC debit 1800 363 3333

  Citibank for general enquiries (65) 6225-5225

• FireIce

  31 May 08, 23:10

  close the acct, cancel all the cards
  
  open another acct

• Mengna Lisha

  31 May 08, 23:10

  report to the bank

• Cowbaycowboo

  31 May 08, 23:11

  hmmm debit card.....aiya..quickly withdrawn every cents....den the card useless liao

• browniebaobao

  31 May 08, 23:23

  terminate the card, explain to them and see whether they can waive the 'replacement' fee for u...

   

  replace a new bank book..

• Nikar 3

  31 May 08, 23:43

  thanks a lot, guys!

  yeah, i lost 2 bank books (one is POSB and the other OCBC).

  the debit card statements is for the POSB MasterDebit Card.

  POSB got any 24-hour hotline?

• QX179R

  31 May 08, 23:44

  Originally posted by Nikar 3:

  thanks a lot, guys!

  yeah, i lost 2 bank books (one is POSB and the other OCBC).

  the debit card statements is for the POSB MasterDebit Card.

  POSB got any 24-hour hotline?

  POSB is under DBS so its 1800 111 1111

• Plastic Bag

  1 Jun 08, 00:27

  Did the bangalas steal it to withdraw money? btw, out of curiousity do pple still use bankbooks to withdraw money?

• alfagal

  1 Jun 08, 00:36

  Originally posted by Plastic Bag:

  Did the bangalas steal it to withdraw money? btw, out of curiousity do pple still use bankbooks to withdraw money?

  
  hee dun b suprised....lots of them..

• QX179R

  1 Jun 08, 00:42

  Originally posted by Plastic Bag:

  Did the bangalas steal it to withdraw money? btw, out of curiousity do pple still use bankbooks to withdraw money?

  those old folks are some of them..

• MohamedF

  1 Jun 08, 00:48

  (1) Bank book cannot withdraw money unless you go face to face at the teller.

  (2) Devit card cannot work as an atm w/o your pin so don't worry.

  (3) Ask your bank to freeze your Debit Card so no transaction can be done and make a new one.

  Simple as 1,2,3

• w.eikaas

  1 Jun 08, 01:03

  yap. got to call the bank to report lost

• Nikar 3

  1 Jun 08, 17:19

  thanks all!

  btw, does the reporting process take a long time (besides the queueing time)?

  also, do they issue new bank book on the spot?

  i plan to go during lunch time (1 hour tomorrow).

• ADsolutE

  2 Jun 08, 01:26

  replacement of lost bank book need to pay $15 i think

• therapeutics

  2 Jun 08, 01:34

  aiyo, simply call the bank to freeze your account and report loss immediately... they shld issue you a new debit card with a new number and terminate the lost one.

• Quinsy

  2 Jun 08, 03:33

  go POSB ask for new one. bring IC or birth cert.

• Nikar 3

  2 Jun 08, 15:10

  went today......haiz....

  POSB bank book replacement: S$15

  OCBC bank book replacement: S$10

  haiz.....still not sure how much the debit card replacement cost.....anyone knows?

  actually, i just wanna change my debit card number, not replace.

• Xcert

  2 Jun 08, 17:46

  Originally posted by Nikar 3:

  actually, i just wanna change my debit card number, not replace.

  
  U think they can just change the number without replacing the card?