Is service standard hitting a new low?
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Originally posted by Hello Kitty:
so?
who cares.
he's workin ok.
he tinks his house ah.
Yes true... But don't tell me you don't make mistakes at work? Everyone make mistakes, don't they? But if his attitude is always like that, then there's really no saving grace for him.
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eh, hello.
hving a bad attitude is not an honest mistake ok.
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Originally posted by Hello Kitty:
eh, hello.
hving a bad attitude is not an honest mistake ok.
But how would you know if he wasn't just in a bad mood over something and just vented it out on the customer? Assuming that what I said about him having a bad day was true, you may say that he's still in the wrong for treating the customer this way because of his personal problems. But don't we all go through this? If this is an isolated incident, then we should just let it go. If this is perpetually the way he serves customer, then it is a different case. -
"But don't we all go through this?"
we?
u bah.
not me.
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Service has never been good in Sg, and that's because Singaporeans like to complain too much. It doesn't matter whether the service is good or not, in the end most customers only remember the bad service experience.
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Low pay, multi-jobs tasking, expect you to work non-stop = make people 'bo chap' in service.
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Service industry is still a service industry.
Ppl pay u to serve customers.
No matter good or bad.
If u cant take the heat, stay out of the kitchen, man.
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went to cpf board at bishan two weeks ago...to report abt some demise...
the counter lady non-chanlantly took my ic and report to make a copy and ask to wait for a month as the board will be writing to me..
i asked some questions as i do not understand some procedures...in the meantime, there is another staff who interrupts and signal this counter lady to replace her during lunch time...(at 10:15 am ???)
all this while and i was still expecting answers from this counter lady...
i guess only sinkaporeans know how to BULLY sinkaporeans
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Like what the other forumers had said... it's like that one... We just had to suck on it or complain to get attention lor...
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i dun want these ppl to get the sack..jus a reprimand or counselling will do. if the top do not take any action, then wat to do...
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上æ¢�ä¸�æ£ï¼Œä¸‹æ¢�æª or something like tat
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Originally posted by Cowbaycowboo:
everyone in the service sector know sinkaporeans are the worst customers
......and vice versa!
I can never agree more...