On September I bought a watch at City Chain using my credit card and also order for a pair of limited edition watches with them. I was then given a lucky draw coupon to fill up all the personal info, i.e., Name, Address, Phone, Annual or Monthly Income, etc, and drop it into the box. Days ago, I received calls from this company call Exhibition Alliance, telling me that the lucky draw coupon that I have drop in at City Chain has not win their grand prize or any other prize, but I was selected to received a pair of free air tickets to phuket with accommodation to 5 days 4 nights stay as a gift from the sponsor company Garaway. He then told me that in order for me to received this free tickets and accommodation, I have to attend a previews of 90min organized by Garaway in return. I told him that I’m not interested, but the tele-marketing guy keeps pestering me. For 3 days, I have been receiving calls from them, asking me to consider and that it’s a waste for the tickets. All I have to do is to attend the 90min with no commitment and say thank you to the organizing company and I will walk away with the free trip to Phuket. I then called up City Chain. I spoke to the in-charge and organizer of the lucky draw event and asked her why is it that our personal info filled in for the lucky draw was used by others marketing company. What she told me shocked me and I told her to write me a mail and explain it in detail to me, this is what she wrote;
Dear Sir,
I am regretted to hear that you have had an bad experience with Eliais World due to their tele-marketing efforts. I sincerely apologize for what have happened. Eliais World has approached us in Sept wanting to do a joint promotion by conducting a F1 lucky draw. They agreed to sponsor a return ticket to Monaco, in return; they would use the data collected in their marketing activities. They appeared to be professional and sincere in working with us and we have agreed to work together. I am sorry to find out that you were being disturbed several times on the phone after refusal in taking up their free holiday package offer. I have talked to Ms Jay Jaffri (who is also cc on this mail) the person who is in charge of the Lucky Draw about this issue. I have insisted that they should stop calling or pestering you to attend their 90mins talk on some holiday package and they have no right to make use of City Chain's name. I would like to assure you that City Chain is not involve in the selling or whatever marketing activities conducted by Eliais World. I will ensure that Jay from Eliais World taking proper action to stop the act. Lastly, please accept my sincere apology. It is never my intention to cause you such unpleasantness and trouble.
Just imagine, after talking to them and reading their email, I come to realize that there are already 3 different Companies having all my personal info and I wonder how many more will there be, and City Chain cannot give me an assurance too.
timeshare lah
heng me is incoming call fwee
used to it oredi
by the 3rd word they say i know liao
just say not interested, ask them go �屎 and hang up lah
I did told them that I not interested but they keep calling. Anyway, I'm only angry with City chain how can they exchange their customer info with a ticket to Monaco for their lucky draw. If cannot afford don't organize lah.
city chain got give u voucher for 精神赔� or not?
oh man...
wahhh... new trend..
I've always been polite to telemarketeers and all..
Only once some telemarketeer called and asked I'm interested in an interest-free personal loan.. I spent like 10 mins telling her "I don't need a loan" and she just kept harping on.. so I just hung up on her...
Skali she called again.. in that thick melayu accent.. asked me to meet her for the loan.. I was really
.. said some swear words and hung up.. heng she bo call again.. my b.p very high these days ![]()
Give me voucher???? No la, the in charge just wrote me another mail just to apologise and say she learn a lesson from this incident. Now I don't know how many companies already have my personnal info.
Yes, The will call and call, and if this person cannot close the deal with you, they will get another person to call you.
I agreed, there should be a law to stop all these.
That's common.